The question raises the important role of both Tarion, which provides deposit protection for new homebuyers of freehold homes, and, of course, the other administrative agency, which our government created in its first term, after inheriting a broken administrative authority system for new homebuyers from the Liberal government, supported by the NDP.

With the Home Construction Regulatory Authority, we can regulate home builders. We can weed out the bad actors. We can protect consumers. The combination of the two administrative authorities demonstrates that the system definitely works. It’s about consumer protection specifically for those freehold homebuyers, making sure their deposits are protected and the bad actors are put out of business.

It was this government that acted, that stopped the sponsored industry dinners. It was this government that created HCRA, the Home Construction Regulatory Authority, and it was this government that limited Tarion’s board to incorporate no more than a third of developers. We’re getting it done for the people and consumers of Ontario, Mr. Speaker.

Mr. McCarthy moved first reading of the following bill:

Bill 194, An Act to enact the Enhancing Digital Security and Trust Act, 2024 and to make amendments to the Freedom of Information and Protection of Privacy Act respecting privacy protection measures / Projet de loi 194, Loi édictant la Loi de 2024 visant à renforcer la sécurité et la confiance en matière de numérique et modifiant la Loi sur l’accès à l’information et la protection de la vie privée en ce qui concerne les mesures de protection de la vie privée.

The act would also enact the Enhancing Digital Security and Trust Act, 2024, to establish new regulation-making authorities to set requirements for cyber security, artificial intelligence, and children’s data protections for applicable public sector institutions.

The act would also provide the ability for the minister to issue directives for cyber security and children’s data protections to applicable public sector institutions.

Mr. Speaker, I wish to thank my deputy minister and her team, and my chief of staff, Michelle Stock, and her team.

This government, under the leadership of our Premier, stands for promises made, promises kept. A promise was made in this House to eradicate NOSIs, to protect our seniors and our most vulnerable, and that promise will be kept.

There are many weeks ahead in this legislative spring session, so I say to the member opposite, thank you for the question. Stay tuned and always count on our Premier and this government to stand up for our seniors, for our fellow citizens in need.

My ministry, so far, has brought forth two pieces of legislation that have gained the unanimous support of this House—of course, that includes the member opposite and his caucus.

When further thoughtful legislation is tabled in this House for further consumer protection, for further eradication of consumer harms like NOSI, I hope and believe that we can speedily pass it through this House with the support of the members opposite. I trust that they will thoughtfully consider their options in that regard.

I thank the member for Mississauga East–Cooksville for the appropriate and timely question.

On Wednesday, May 1, two new regulations will come into effect under the Building Infrastructure Safely Act, and they will enable One Call to better locate underground infrastructure and streamline delivery processes to cut down on the number of locates needed on a job site.

Large excavation projects will now be able to request a locate 10 business days prior to their intended dig, and this helps with timelines and streamlining projects.

Ontario One Call will also be given the power to impose administrative penalties, but they will do so with this new enforcement tool only when necessary.

These changes will help keep construction costs down. And they are just one example of how our government is delivering on vital infrastructure like transit, building homes, and building roads and infrastructure, ensuring public—

Our goal has always been to better protect Ontarians. We heard that in our first mandate and embarked on a 15-year review of consumer protection—that was neglected for 15 years, rather. We embarked quickly on it, and in this term, introduced in this House, unanimously passed, the Better for Consumers, Better for Businesses Act.

We are now in the regulatory phase. We are listening and consulting. We will address further issues around door-to-door sales, direct contracts, and we will engage to ensure that our modern marketplace aligns with new consumer behaviours and the digital world.

From the beginning, a Progressive Conservative government introduced legislation on consumer protection—the first in the country, in 1966. A Progressive Conservative government did it again in 2002. And a Progressive Conservative government is doing it again in 2024, on behalf of all the people of Ontario.

I thank the member for Humber River–Black Creek for the question. Our government understands that the purchase of a home, particularly a first home, is one of the most important transactions that any of our citizens can engage in in their entire lives. That is why we work closely in my ministry with two of the 12 administrative authorities that are devoted to consumer protection when it comes to new home purchases. That’s the Home Construction Regulatory Authority and Tarion.

Tarion provides deposit protection so that consumers can get their deposits back, despite the illegal activities of some home builders. We continue to work closely with Tarion to ensure that Ontarians get the very best protections when they’re spending their hard-earned money in our great province.

Contrary to years of weak consumer protection by the former Liberal government, we have beefed up protections for consumers with Ontario’s new home warranty protection program.

The system works. The Home Construction Regulatory Authority acted on this matter, in particular Mariman Homes—and let’s call that out, because it’s a public matter. HCRA suspended the licence of that organization on December 5, 2023, citing in the proposal that what occurred there was illegal, or without proper authorization, building and selling. Reinstatement of that licence is contingent on proof to HCRA that there has been compliance with legal obligations with the capability of fulfilling obligations to consumers by June 30, 2024. The system works.

I thank the excellent member for Thornhill for that thoughtful question. Last fall our government, under the leadership of Premier Ford, introduced comprehensive consumer protection legislation. After a decade and a half of Liberal government neglect, this House unanimously passed the Better for Consumers, Better for Businesses Act, 2023.

I want to emphasize the sheer scope of this legislation. Nearly every single Ontarian engages in marketplace transactions online or in our communities. We’re all consumers. That is why our government is taking responsibility to ensure marketplace fairness and competition. We have tackled unfair business practices, made it easier for Ontarians to cancel subscriptions and membership agreements, protected a consumer’s right to take action in small claims court and increased fines for bad actors using illegal business practices.

We continue to engage now in the regulation-making phase under the act with stakeholders and consumers to ensure consumers are protected and we embrace the—

Back in October, my ministry launched consultations seeking public input on ways to reduce the harmful and fraudulent use of NOSIs. Now I am proud to announce to this House that our government intends to table legislation that, if passed, will retrospectively ban all residential NOSIs in the land registry system. This is a monumental step, not only for Ontario but for Canada, for Ontario has taken the lead on this. Unlike the NDP’s limited understanding of this issue, the misuse of NOSIs has evolved beyond the HVAC industry and has even been used on items as small as camera doorbells.

Doing nothing is not an option. We will take action. Stay tuned for this legislation this spring.

We have heard the pleas of our seniors and our vulnerable citizens on this. We have taken action through section 60 of the recently passed Consumer Protection Act. We have consulted widely across the spectrum, and we are taking action. Doing nothing is not an option. We will stand up with our seniors.

What started out as a legitimate registration for HVAC equipment has become a tool for fraudsters and organized criminal activity. We will take action, Mr. Speaker. Doing nothing is not an option. The door-to-door sale solicitation has to stop. We are looking at everything, including an outright retroactive ban. Stay tuned.

I thank the member for Carleton for that excellent question. The Better for Consumers, Better for Businesses Act, 2023, tabled for first reading yesterday, is the first initiation of a comprehensive reform to Ontario’s consumer protection laws in almost two decades. This government and our Premier strongly believe that Ontarians deserve to feel protected when spending their hard-earned dollars, and this legislation, if passed, is a testament to our government’s promise to always listen to the needs of Ontarians.

After years of insufficient attention from the Liberal Party, in 2019, our ministry embarked on a long and extensive consultation journey. We conducted a comprehensive review of existing legislation, gathering feedback from stakeholders, consumer groups, advocates, the legal community and everyday Ontarians. The reality is that Ontarians have long deserved consumer protections to be updated. We’re getting it done.

It is our government’s goal to protect Ontarians with common-sense policies that reduce red tape and make it easier for consumers and businesses alike, because when Ontario citizens feel secure in spending their hard-earned dollars, we can all focus on what matters most: a strong, vibrant economy.

Mr. Speaker, through you again: The member is absolutely right. The most important stakeholder we have are the people of this great province, and we need to be speaking directly with them and to listen to them to build a solution that protects them from bad actors using NOSIs to drain their pockets.

But I want to take this opportunity and also thank our member from Markham–Unionville for bringing forward his motion to investigate this issue more deeply because of consumer concerns, as well as the great member from Kitchener–Conestoga for his work with the Waterloo Regional Police Service to raise awareness of this widespread fraud.

Speaker, this is why my ministry is consulting with consumers, businesses and experts alike to determine the best solution possible, and this is only the first of many steps to come for our fellow citizens.

Thank you to the member for Carleton for that excellent question and her superb work on behalf of her constituents. Mr. Speaker, every Ontarian deserves to feel safe when purchasing something as essential as a water heater. Our government will not stand by and let bad actors leverage tools like NOSIs, in bad faith, to empty hard-working Ontarians’ pockets.

That is exactly why our government has begun the necessary work to restore confidence to consumers by launching a vital round of consultations that will inform our ongoing work to put an end to the harmful misuse of notices of security interest, otherwise known as NOSIs. Let me be unequivocally clear—very clear, crystal clear: This government and this Premier will not stand idly by and let our most vulnerable consumers be taken advantage of by bad business practices. We are taking decisive action to protect consumers.

Our Premier, the Honourable Doug Ford, is second to none in terms of his outreach to the citizens of this province, his availability to meet with and communicate with all of our citizens, and in that sense, he stands as one of the great Premiers of the province of Ontario, with that kind of representation.

I do want to say specifically to this question that this government vowed to stop bad actors from trying to make extra money off the backs of hard-working Ontarians, which is why we announced new changes that strengthen the regulatory tools available to directly address this issue. The Home Construction Regulatory Authority is one of 12 administrative authorities under the jurisdiction of my ministry, and we will work with that administrative authority to make sure that bad actors are stopped in their tracks.

The member opposite has a lot to say about helping Ontarians, but when push comes to shove, the members opposite choose to play politics rather than vote for real supports for Ontarians. They voted against stronger consumer protections for new home buyers. They voted against higher fines for bad developers. And they voted against providing families across the province with the supports they need to purchase a new home. We’ll take no lessons from this gang opposite us.