I’m proud to stand in here in support of this very practical motion to provide additional administrative support for doctors so they can focus their time and their talent and their skills on providing patient care. We estimate an investment in administrative support could enable doctors to take on approximately two million more patients. It is a very practical solution that we are presenting today.

In my riding, we have a primary care provider and family doctor shortage.

I recently met with staff and patients from the Taddle Creek Family Health Team. They represent over 25,000 people; they have over 25,000 patients. The doctors told me that they spend easily 20 hours a week on administration, faxing forms, filling in paperwork, referring patients to multiple specialists as there is no centralized wait-list.

The Taddle Creek executive member was telling me that they have many vacant positions that they cannot fill—nurses, pharmacists, social workers. They also told me that people are leaving because they are not paid enough and they can get higher-paying jobs elsewhere. They have made a request to this government to raise wages for staff to comparable wages in the hospital sector, and it was rejected, and as a result, doctors and staff are leaving. This is the family health team that just had one doctor go to a private executive health clinic where it now costs $5,000 a year to access that medical clinic and get basic primary care. That is a shame, and that should not be happening in Ontario today.

When people are left without a family doctor, their health is at risk. Some people will get sicker. Some people will end up in the emergency room. Some people will needlessly die. I do not think this is right.

I believe this government is driving our primary health care system into the ground.

Our health care system depends on people having a primary care provider—it is the backbone—who can perform physicals, prescribe medication, do referrals and consistently manage non-urgent and preventive care.

Residents should not have to go down to the emergency room to get a prescription for antibiotics because there is nowhere else for them to go. That is happening in University–Rosedale today. It is a shame.

We are calling on this government to fix the family doctor shortage and the primary care crisis because everyone in Ontario should have access to good primary care that works for them, regardless of their age or ethnicity, or where they live, or their income.

We have presented a practical solution today to provide additional administrative support to doctors so they can expand the number of patients they can see and do the job that they do well to more people.

I am urging this government to support our motion today and fix our primary care provider shortage.

We recently hosted a town hall in our riding, in the Chinatown area, and the top issue that came up was that people are losing their family doctors. If you are 75 years old and you don’t have a family doctor, then your health could be at risk. We decided to investigate the problem. We did a review of the number of doctors in downtown Toronto who could provide service in Cantonese or Mandarin, on the College of Physicians and Surgeons of Ontario website, and we discovered a very concerning fact: Of the 24 doctors operating in downtown Toronto, 80% of them have been practising for 43 years or more, which means that they are about to retire. And that is what we are hearing in our community. Five doctors have just retired, and there are two more who are about to retire. That means there are thousands of residents in Chinatown who have just lost their family doctor.

This is not an issue that is unique to Chinatown. We know that 2.2 million Ontarians do not have access to a family doctor, and that number is expected to double in just two years.

Our health care system depends on people having a primary care provider, or a family doctor. Residents should not have to go to the emergency room at Toronto Western just to get a prescription for antibiotics because there is nowhere else for them to go.

This is the message from Chinatown to Queen’s Park: Fix the family doctor shortage in Chinatown and across Ontario by investing in primary care.