When I look at this budget, my first impression is that it doesn’t make it much easier for people to get a doctor. It doesn’t make it easier for our kids to get a good education. It doesn’t make it easier for people to rent or buy a home that they can afford.

To the member for Guelph: When you’re looking at how this budget is going to impact the residents of Guelph, what’s missing?

This petition is called “Urgent Family Doctor Shortage in Chinatown in Ontario.

“To the Legislative Assembly of Ontario:

“Whereas there is a looming primary care provider shortage in Toronto’s Chinatown area, impacting many Chinese Canadian residents;

“Whereas a significant number of doctors in downtown Toronto who provide service in Cantonese or Mandarin are nearing retirement or have retired, leaving thousands of residents without a family doctor;

“Whereas the lack of primary care is forcing residents to rely on emergency rooms for basic medical needs, contributing to the overburdening of our hospitals; and

“Whereas over 2.2 million Ontarians do not have a family doctor, and that number is expected to increase to 4.4 million by 2026;

“We, the undersigned, petition the Legislative Assembly of Ontario as follows:

“—guarantee everyone in Ontario has access to a primary care provider;

“—increase investment in primary care in the next provincial budget;

“—expand primary care options in Chinatown and other areas with service gaps by investing in primary care, as well as non-profit and public health clinics;

“—make it easier for internationally trained doctors and nurses to work in Ontario’s health care sector;

“—cut the administrative burden on family doctors to make the profession more attractive;

“—ensure the government will cover translation fees for minority-language-speaking groups.”

I support this petition, and I am affixing my signature to it.

I’m proud to stand in here in support of this very practical motion to provide additional administrative support for doctors so they can focus their time and their talent and their skills on providing patient care. We estimate an investment in administrative support could enable doctors to take on approximately two million more patients. It is a very practical solution that we are presenting today.

In my riding, we have a primary care provider and family doctor shortage.

I recently met with staff and patients from the Taddle Creek Family Health Team. They represent over 25,000 people; they have over 25,000 patients. The doctors told me that they spend easily 20 hours a week on administration, faxing forms, filling in paperwork, referring patients to multiple specialists as there is no centralized wait-list.

The Taddle Creek executive member was telling me that they have many vacant positions that they cannot fill—nurses, pharmacists, social workers. They also told me that people are leaving because they are not paid enough and they can get higher-paying jobs elsewhere. They have made a request to this government to raise wages for staff to comparable wages in the hospital sector, and it was rejected, and as a result, doctors and staff are leaving. This is the family health team that just had one doctor go to a private executive health clinic where it now costs $5,000 a year to access that medical clinic and get basic primary care. That is a shame, and that should not be happening in Ontario today.

When people are left without a family doctor, their health is at risk. Some people will get sicker. Some people will end up in the emergency room. Some people will needlessly die. I do not think this is right.

I believe this government is driving our primary health care system into the ground.

Our health care system depends on people having a primary care provider—it is the backbone—who can perform physicals, prescribe medication, do referrals and consistently manage non-urgent and preventive care.

Residents should not have to go down to the emergency room to get a prescription for antibiotics because there is nowhere else for them to go. That is happening in University–Rosedale today. It is a shame.

We are calling on this government to fix the family doctor shortage and the primary care crisis because everyone in Ontario should have access to good primary care that works for them, regardless of their age or ethnicity, or where they live, or their income.

We have presented a practical solution today to provide additional administrative support to doctors so they can expand the number of patients they can see and do the job that they do well to more people.

I am urging this government to support our motion today and fix our primary care provider shortage.

My question is to the Minister of Health. Yan Ping Ye lives in the Chinatown area, and she doesn’t have a family doctor. After not sleeping and feeling dizzy for four days, she had no choice but to go to the Toronto Western emergency room, one of the busiest hospitals in Ontario. Yan waited seven hours overnight, but eventually left without a prescription or help because there was no one in the emergency room who spoke Cantonese or Mandarin, and Yan is not fluent in English.

Minister, do you think it’s acceptable that thousands of people in the Chinatown area have to go to an emergency room for non-urgent care because they don’t have access to a family doctor?

The family doctor shortage in Toronto is bad and it is getting worse. In Chinatown, five doctors have already retired and two more are about to retire, which means over 7,000 people are going to be without a family doctor.

I am worried that this government is driving the primary health care system into the ground.

Minister, what is your plan to address the worsening family doctor and primary care provider shortage in underserved areas like Chinatown?

We recently hosted a town hall in our riding, in the Chinatown area, and the top issue that came up was that people are losing their family doctors. If you are 75 years old and you don’t have a family doctor, then your health could be at risk. We decided to investigate the problem. We did a review of the number of doctors in downtown Toronto who could provide service in Cantonese or Mandarin, on the College of Physicians and Surgeons of Ontario website, and we discovered a very concerning fact: Of the 24 doctors operating in downtown Toronto, 80% of them have been practising for 43 years or more, which means that they are about to retire. And that is what we are hearing in our community. Five doctors have just retired, and there are two more who are about to retire. That means there are thousands of residents in Chinatown who have just lost their family doctor.

This is not an issue that is unique to Chinatown. We know that 2.2 million Ontarians do not have access to a family doctor, and that number is expected to double in just two years.

Our health care system depends on people having a primary care provider, or a family doctor. Residents should not have to go to the emergency room at Toronto Western just to get a prescription for antibiotics because there is nowhere else for them to go.

This is the message from Chinatown to Queen’s Park: Fix the family doctor shortage in Chinatown and across Ontario by investing in primary care.

My question is to the Premier. Today, I’m joined by former patients of a family doctor at Taddle Creek Family Health Team. They, along with 1,600 other patients, were left scrambling when their family doctor moved to an executive health private medical clinic called MD Direct. MD Direct charges patients an annual fee of up to $4,995 a year to see a doctor.

The Canada Health Act is very clear. Canadian health care providers are prohibited from extra-billing and user charges for medically necessary services, like primary care.

My question is to the Premier: Does the minister think it is legal that patients are being required to pay $4,995 a year to see their family doctor?

My question, back to the Premier and the Minister of Health: I am worried about the Conservatives’ push for a two-tier health care system. It is distressing and dangerous for people to be without a family doctor, yet there are 2.2 million people in Ontario who do not have one. Ontarians should not have to go to busy emergency rooms to get access to basic care, and they should not have to pay $4,995 a year to access their family doctor.

My question, again, to the minister: Does the minister think it’s acceptable for patients to be required to pay $4,995 a year to see their family doctor?

My question is back to the Minister of Health.

Elliot’s doctor won’t perform these services without a $20 e-transfer or a yearly subscription fee of $125.

Accessing public health care shouldn’t require e-transfers or credit cards. Those unable to pay could start avoiding their family doctor and wind up in emergency rooms.

What is your plan to ensure Ontarians can get the health care they deserve using only their OHIP card?