Senator Miville-Dechêne: The man went to the passport office because he wanted to submit his application for processing. He was planning to leave in six weeks, so there was no rush. He just wanted to submit it. However, he was told not to submit it but to line up right away to get his passport. He was told to go ahead of other people. That means the lineups in Montreal include people who are not in urgent need of a passport. Is the government making the crisis worse by telling people to do this?