My question is to the Premier. For years, the government has ignored the crisis of predatory HVAC scams which target seniors, newcomers and those living with disabilities. Scam artists trick people into signing contracts where the devices get more expensive every year, the contract lasts longer than the lifespan of the machine, and the buyout is tens of thousands of dollars when the machine itself only cost hundreds. Sounds like a scam to me, Speaker.

When will the government stop talking about a problem everyone knows about and finally act to protect seniors and others who are being scammed to this day?

When these scam companies register a notice of security interest, or NOSI, it becomes a lien on a homeowner’s property. The scam artists target the vulnerable and give everyone else in the industry a bad name. According to the government’s own numbers, 38,000 NOSIs were registered in 2022. So I look forward today, when the NDP tables its legislation to look after NOSIs going into the future and those that have been registered historically, that this government will support it.

The government recently held a consultation where they learned 38,000 NOSIs had been registered in 2022 alone. My bill would stop this predatory practice in its tracks by allowing the registrar to remove a notice of security interest upon writing from a consumer, as well as stop those moving forward. It would make sure that we stop the scam economy in Ontario.

I’ll just read the explanatory note: Section 54 of the Personal Property and Security Act is amended to provide that a notice of security interest where the collateral is a prescribed consumer good or an extension of any such notice shall not be registered and that any such existing registrations shall be discharged by the registrar.

I look forward to this bill passing.

I would like to thank the member from St. Catharines for her presentation and for truly listening to the seniors in her riding who have truly been exploited by this industry. They have engaged in hideous tactics, whereby selling a $500 water heater for upwards of $400,000 is completely unconscionable. Here on this side of the House, we would call that unjust enrichment.

This government has talked about extending a cooling-off period, but does that cover those individuals who don’t find out about the lien until many months later, that they were never actually provided with a notice of security interest? Is that actually going to cover them, or is this government simply not standing up for seniors?

It is my honour to present the following petition entitled “Expand Ontario Seniors Dental Plan.” It reads:

“To the Legislative Assembly of Ontario:

“Whereas seniors have to access the Ontario seniors dental plan through local public health units;

“Whereas the number of dentists registered with public health units to be covered under the Ontario seniors dental plan is low in northern Ontario;

“Whereas the small number of dentists registered with the Ontario seniors dental plan limits the capacity of public health units to serve their patients...; and

“Whereas the income threshold for seniors to be eligible for the Ontario seniors dental plan is unreasonably low—an annual net income of $22,200 or less for a single senior; a combined annual net income of $37,100 or less for a couple—thus creating a huge barrier for low-income seniors to access dental care;

“Therefore we, the undersigned, petition the Legislative Assembly of Ontario as follows:

“—to invest in community health centres, aboriginal health access centres, and public health units to build and expand dental suites and to hire more dentists; and

“—to facilitate the implementation of the federal dental health care plan, which covers all seniors with income lower than $75,000, when it becomes law.”

I fully support this petition, will affix my signature and deliver it, through page Sophia, to the Clerks.

I’d like to thank the member from Carleton for her comments. I think we can all agree that the best place for seniors—the place where they are healthiest in body, mind and soul—is at home, when they are supported in their home.

Community support services presented during the pre-budget consultations for the 2023 budget and showed how early intervention is key and critical to make sure that people are healthiest at home. Presenters from community support services included such groups as Meals on Wheels. I also heard from Cheshire homes in my community, St. Joe’s hospice and the Alzheimer Society.

When seniors are cared for properly within the community, with community support services, it actually diverts costs and makes sure that people have the care that they need, because for someone to be supported at home, it costs $42; in long-term care, it’s $126; and in hospital, it’s $842.

My question to the member: Why do we not see increased investment in community support services for our seniors living at home?

To the member: This government, through their budget, has calculated disinvestment in many sectors. They’ve said no to students. This government has said no to hospices. This government has said no to wage parity. This government has said no to paid sick days. This government has said no to families of children with autism. They have said no again and again and again. They have chosen to ignore many of the issues that families face across this province, and it is glaringly apparent. The fact that autism doesn’t show up once and that school violence doesn’t show up once in this budget should really be a concern. It is, in fact, a message to all of those families who have these concerns. The fact that seniors right now are being evicted from their properties through renovictions that this government refuses to stand up for should be a concern to us all. That is a crisis, and this government has chosen not to support those seniors.

We also stand for wage parity so that people working within community support services—home care and long-term care—are paid as much as workers in acute care. It costs less for seniors to remain in their homes than it does to institutionalize them. It was proven by the community support services who presented at committee. A 2020 study estimated it costs $103 per day for a long-term-care-equivalent person at home in community care. It costs $201 for a person in long-term care and $730 per day in the hospital. That is cost savings and a wise fiscal investment. Make sure seniors can stay at home, where they’re healthier and happier.

My question is to the Premier.

My constituent Bill is an 87-year-old who reached out to my office in March. With failing vision, he urgently needed cataract surgery. But Bill was told he would have to wait 19 months for his surgery in a public clinic—over a year and a half wait. The underfunded public system forced Bill into a private clinic.

To the Premier: What is normal about this government making seniors go to private clinics for their vital health care?

Bill couldn’t wait. He’s a lifeline for his partner because he drives. In Conservative Ontario, an 87-year-old senior was burdened with $4,510 to pay. It is unconscionable, and it’s on this government. I highly doubt this government has any clue what the private clinic is pulling from the public purse on top of this ridiculous amount. This clinic actually nickel-and-dimed Bill for COVID-19, adding a $10 charge on his invoice.

Again to the Premier: What is normal about an 87-year-old getting gouged for their essential health care?

I’d like to thank the member from Newmarket–Aurora for her question. She is absolutely right that we are living in uncertain economic times. What I am certain of is that this government has plenty of money, but it chooses to spend it in ways that do not address the crisis.

The FAO has shown that this government, in the last quarter, failed to spend $6 billion—money that did not go out the door; money they could have spent on any number of services to make life better, especially for seniors, for young people, for people living with disabilities.

This government would pat itself on the back for the measly 5% increase they’ve given on the ODSP program, but that’s nowhere near enough to address the rising cost of living. We on this side of the House have firmly advocated for doubling ODSP as well as OW.

This government could also protect seniors by making sure that there are increased rent controls and by not allowing REITs to gobble up rental properties to redevelop them into luxury units. But this government again has blinked when it comes to the rights of seniors.

The last Liberal government sat on their hands for 15 years while social assistance rates dwindled, while they didn’t keep up with the cost of living. There were the dramatic and drastic Mike Harris cuts back in the 1990s, but the Liberals did nothing to make it better for folks.

We know that people are struggling because they’re unhoused, and they’re struggling with their mental health largely because they are unhoused.

In London, we have a whole-of-community response plan to create 600 supportive housing units. That is something that has been community-led. We also need the province to step in.

To the member: $202 million is a drop in the bucket when it comes to the need that is all across Ontario, and this government has missed the mark.

When I think about this government’s response to unions, I also need to cite the most recent court loss by this government when it comes to third-party advertising. Their legislation, which they had mirrored from the Liberals, was unfortunately something that was struck down.

When it comes to the creation of housing, this government isn’t even following its own recommendations from the housing supply action plan. The housing starts across this province are at an all-time low, and the province needs to do its part by enlisting a public builder to create those homes, to spur investment, to make sure that we are creating affordable and supportive homes—not leaving everything up to private industry, but actively engaging with the economy and not sitting on the sidelines.