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Decentralized Democracy

House Hansard - 92

44th Parl. 1st Sess.
June 20, 2022 11:00AM
Context: House Hansard - 92 - Jun/20/22
Ms. Louise Chabot (Thérèse-De Blainville, BQ)
  • Jun/20/22 2:39:42 p.m.
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Mr. Speaker, people camped out in front of Service Canada offices all weekend to get their passports. They braved the wind and rain and stayed outside all weekend in the hopes of getting service. The worst part is that they were camped out in front of empty offices that closed for the weekend on Friday at 4 o'clock. This weekend, people saw with their own eyes that no federal public servants were at work to help them. Does the minister realize how insulting that is?
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Context: House Hansard - 92 - Jun/20/22
Ms. Louise Chabot (Thérèse-De Blainville, BQ)
  • Jun/20/22 2:41:01 p.m.
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Mr. Speaker, this week is Quebec's national holiday. Next week is July 1. That is two weeks in a row of statutory holidays that mark the beginning of summer every year. That means more people will be travelling and will need their passports. In the midst of a crisis, what is the minister planning to do to deal with the spike in demand? Above all else, is she at least planning to keep the offices open on weekends?
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Context: House Hansard - 92 - Jun/20/22
Ms. Louise Chabot (Thérèse-De Blainville, BQ)
  • Jun/20/22 2:42:07 p.m.
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Mr. Speaker, this government is incapable of planning and it is incapable of learning from its mistakes. This is not the first time Service Canada has been in hot water. Its employees were unable to reassure worried citizens at the beginning of the pandemic. They were unable to help victims of CERB fraud last year. They were unable to process EI claims this winter. Now, they are unable to process passport applications. For two years, nothing has been working, and yet nothing has changed. Does the minister understand that she is the one responsible for this?
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