SoVote

Decentralized Democracy

Hon. Karina Gould

  • Member of Parliament
  • Leader of the Government in the House of Commons (on parental leave)
  • Liberal
  • Burlington
  • Ontario
  • Voting Attendance: 65%
  • Expenses Last Quarter: $131,115.10

  • Government Page
  • Dec/11/23 2:19:33 p.m.
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Mr. Speaker, speaking of Montreal, it is nice to see the Leader of the Opposition show up for work today. I guess there was not a fundraiser that he could attend. However, if we want to talk about last week, what Canadians saw on display was the Leader of the Opposition bringing right-wing Republican tactics to try and shut down the government. Canadians do not want the kind of chaos they see in Washington. They want responsible leadership in Canada, and that is not what we witnessed from the Leader of the Opposition last week. On this side of the House, we will continue to stand up for Canadians and stand up to bullies.
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  • Nov/9/23 2:19:47 p.m.
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Mr. Speaker, we unequivocally condemn the attempted firebombing and the shooting at two Jewish schools overnight last night in Montreal. There is no room and there is no place for anti-Semitism in Canada. There is no room and there is no place for hate. There is no room and there is no place for violence. We condemn this unequivocally. We stand with Jewish Canadians across the country. The SPVM in Montreal is investigating, and we will continue to monitor this situation, call for calm and ensure that Canadians are safe.
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  • Jun/23/22 2:43:10 p.m.
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Mr. Speaker, we are taking the situation very seriously. That is exactly why we adjusted our approach in Montreal. The situation in Montreal is exceptional. It is not like anywhere else in the country. Every day for the past seven days, between 1,500 and 2,000 people have lined up outside passport offices. Each person in line today got an appointment card for either today, tomorrow, Saturday or even Sunday, because we want to make sure they get their passport. That is what we want, and that is what we are doing.
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  • Jun/23/22 2:41:50 p.m.
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Mr. Speaker, we have already done all of those things that my hon. colleague is calling for. It takes 15 weeks to train a passport officer. This has already been going on for months. The first class of passport officers starts on Monday. This is not something that changes overnight. It is already in place. The situation in Montreal improved today. In Laval and in Saint‑Laurent, everyone was given an appointment. At the Guy-Favreau complex, everyone is working to ensure that the hundreds of people there get their appointment. We will continue to prepare and do everything we can to serve Canadians.
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  • Jun/23/22 2:27:44 p.m.
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Mr. Speaker, Service Canada employees are already working 12, 14 or 16 hours a day. They are there first thing in the morning. They are serving Canadians. They are also working Saturdays to process passports. They receive applications during the day. At night, they process them and print the passports. They are working extremely hard in this extraordinary situation that is happening in Montreal.
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  • Jun/23/22 2:26:28 p.m.
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Mr. Speaker, the situation in Montreal is truly unacceptable. That is why, since yesterday, teams of 10 managers have been going down the line to ensure that everyone gets a chance to have a conversation and get an appointment ticket. Service Canada offices will be open until midnight today to serve people. We have a new strategy in place, and people lining up today who will not be travelling in the next 12 to 24 hours will receive an appointment for Friday or Saturday.
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  • Jun/22/22 3:14:20 p.m.
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Mr. Speaker, the situation in Montreal right now is like nowhere else in the country, with hundreds of people lining up at the three passport offices. With the Saint-Jean and Canada Day holidays coming up, we know that many Quebeckers want to travel. We have now changed our strategy to ensure that people receive the services and information they need. We will continue to respond to the situation to ensure that Canadians receive their passports.
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  • Jun/22/22 3:05:38 p.m.
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Mr. Speaker, as I mentioned, today, we adopted a new strategy to deal with applications in Montreal in particular. Hundreds and even thousands of people are waiting outside Service Canada offices. We gave out tickets for appointments. The director for Quebec assured me that senior management will be there all day to make sure that everyone in line gets the information they need and that those who are travelling in the very near future get an appointment.
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  • Jun/22/22 2:35:41 p.m.
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Mr. Speaker, the situation in Montreal is unacceptable and does not reflect what is happening in other places in the country. For the past four business days, more than 1,000 people have been waiting in line, and we do not want people to be forced to do that. That is why, starting a 7 a.m., senior management teams were there to talk with people and ensure that they were receiving the necessary information and that they had an appointment, which would enable them to come back at a specific time without having to wait in line. We know it is frustrating and we know that it is important. We will continue to respond to the situation.
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  • Jun/22/22 2:34:28 p.m.
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Mr. Speaker, the situation in Montreal is unacceptable. That is why we are changing things up as of today. We will ensure that people who are travelling in the next 24 hours receive their passports on time. For people who are travelling in more than 48 hours, we have another strategy. Senior management is there to speak with those waiting in line, because what people are going through in Montreal is truly unacceptable. We will make sure they get served on time.
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  • Jun/21/22 2:41:18 p.m.
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Mr. Speaker, the situation in Montreal is completely unacceptable. I have heard about this situation and it is clearly not what should be happening. I assure my colleagues that anyone in Montreal who is travelling in the next 48 hours is getting their passport. Applicants are being triaged in line. Senior management is on the ground to help manage the situation, and although the volume of applications has skyrocketed, this situation is unacceptable.
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