Hon. Tony Dean: Minister, I’m asking this question on behalf of Senator Duncan, who represents the Yukon.

Minister, through the Indigenous Peoples Committee report MAKE IT STOP! we learned that your department does not report on service standards regarding Indian registration applications and whether service standards are met. Senator Duncan has since learned from women who hold a status card that those cards must be renewed periodically with considerable processing delays.

Can you please tell us what you’re doing to establish higher service standards throughout your department, to determine what those service standards are and whether those service standards are, in fact, met?