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House Hansard - 252

44th Parl. 1st Sess.
November 21, 2023 10:00AM
Context: House Hansard - 252 - Nov/21/23
Hon. Anita Anand (President of the Treasury Board, Lib.)
  • Nov/21/23 2:52:52 p.m.
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Mr. Speaker, Canada's public servants and their families deserve to have access to their benefits as quickly as possible. I have been in close touch with the supplier and have ensured that the supplier will agree to bringing down call wait times to between five and 10 minutes by December 31, opening call centres on weekends as well as introducing escalation processes for those who are not served well. We will always make sure that Canada's public servants are reimbursed for their benefits. We are grateful for their service every single day.
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