As I mentioned earlier in this House, this is a bill to help us to move forward. Yes, there are bad actors; there are bad people in different sectors, right? But this one is talking about better for consumers and better for businesses. That means it balances the interests from both sides.

Talking about unfair business practices, in this legislation, we are prohibiting unfair business practices such as taking advantage of a consumer’s inability to understand the language in a contract.

So when we are moving forward, it’s just like we are driving: We need a rear mirror to check the back, but most of the time, we are looking at the front. Yes, we are looking at examples so that we can enhance this law that hasn’t been updated for two decades. Please invite your constituents, your stakeholders to engage in the consultation so that we can move forward.

For example, protecting against business practices that frustrate customer choice to cancel a contract will help support market competition. At the same time, market competition is likely to be improved as businesses are incentivized to compete on price and quality, rather than relying on contracts and practices that lock in existing consumers. These are two examples telling us that our people of Ontario can rely on this bill to support—no matter if it’s personal, home interests or businesses.

I encourage the member, again, to engage your stakeholders in consultation so that this bill can be enhanced according to what Ontarians need.

This particular legislation gives us a 10-day cool-off time. A consumer can spend 10 days to read the fine print line by line, word by word, letter by letter. That helps the consumer to understand what is going on and what is signed. So, they have 10 days to repeal that contract accordingly. This also helps the ministry to have a better position to introduce powers through the ministry to support consumers and holds bad actors—