SoVote

Decentralized Democracy

Member of Parliament

Michelle Ferreri

  • Member of Parliament
  • Member of Parliament
  • Conservative
  • Peterborough—Kawartha
  • Ontario
  • Voting Attendance: 67%
  • Expenses Last Quarter: $106,196.43

  • Government Page
Context: House Hansard - 183 - Apr/24/23
Ms. Michelle Ferreri (Peterborough—Kawartha, CPC)
  • Apr/24/23 2:43:28 p.m.
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Mr. Speaker, after endless passport delays over the past year and $20 billion more spent on bureaucracy, along with the biggest public sector strike in more than a generation, the minister in charge of passports said, “My best advice to Canadians is not to make that application right now because it just simply won't be processed”. How low can the bar be set for customer service? Canadians deserve better. They deserve competence. When will the Liberals fix what they broke? Most importantly, how much is it going to cost Canadian taxpayers?
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Context: House Hansard - 78 - May/31/22
Ms. Michelle Ferreri (Peterborough—Kawartha, CPC)
  • May/31/22 2:48:55 p.m.
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Mr. Speaker, “send your complaints to your MP” is the proposed solution to the outrageous passport delays by the Minister of Families, Children and Social Development. Canadians expect service from Service Canada, yet we know that 11 of 35 passport offices have chronic lineup problems and people are waiting for hours on hold and often get disconnected after waiting. This is not service. This lack of accountability and lack of preparation is unacceptable. When will the minister stop telling Canadians they are doing a great job and actually acknowledge the severity of this issue and serve Canadians?
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Context: House Hansard - 67 - May/9/22
Ms. Michelle Ferreri (Peterborough—Kawartha, CPC)
  • May/9/22 2:51:19 p.m.
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Mr. Speaker, a report from October 2021 states that the government was bracing for a surge of passport applications. Fast forward to seven months later and clearly it did not brace well enough. Wait times have become so outrageous that people are offering a service to wait in line for passport renewals. One of my constituents was recommended by Service Canada to line up at 1:00 a.m. Constituents are also being charged extra processing fees, meaning that a $160 10-year passport is now costing Canadians $315. If the Liberals knew, why are Canadians paying the price for the Liberals' inability to prepare?
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Context: House Hansard - 62 - May/2/22
Ms. Michelle Ferreri (Peterborough—Kawartha, CPC)
  • May/2/22 3:02:01 p.m.
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Mr. Speaker, poor planning has resulted in unacceptable wait times for Canadians to get a passport. The Liberal government is profiting from Canadians' desire to travel yet offering less service. It knew this need was coming yet clearly was not prepared, and now Canadians are paying the price. Passport Canada is charging a $45 transfer fee, plus an additional $110 fast processing fee. All these unnecessary processing fees are making a 10-year adult passport $315 instead of $160. Why are Canadians paying for the Liberals' inability to plan?
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