SoVote

Decentralized Democracy

House Hansard - 124

44th Parl. 1st Sess.
November 3, 2022 10:00AM
  • Nov/3/22 11:40:56 a.m.
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Mr. Speaker, I agree with the statement that my colleague just talked about. When we talk about housing for people, we are talking about all vulnerable populations in Canada. Veterans are very important, but there are also women who are victims of domestic violence and people with addictions, who are often veterans. That brings me to another point. Veterans have mental health issues, among others. People returning to civilian life suffer from post-traumatic stress disorder. If we want to help people, the federal government must invest in health and make health transfers. There is a mental health epidemic in Quebec's hospitals. People are committing suicide in Quebec's emergency rooms. In the meantime, the federal government says that it will cut a cheque on condition that we do this and that. The federal government does not pay doctors, does not manage hospital, does not train nurses, but it wants to meddle in how the provinces manage their health systems. It is preposterous.
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  • Nov/3/22 11:41:59 a.m.
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Mr. Speaker, I thank my hon. colleague for his usual passion and for his service to his constituents. I wonder if he could comment on the delays in processing veterans' claims. This important issue has been raised by our veterans affairs critic, who is doing an extraordinary job. Although money has been invested to address this problem, it does not appear to have been resolved. We are talking about homelessness, but when veterans are neglected, it causes them emotional and intellectual distress, which can lead to homelessness. We need to look after our people properly and with respect.
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  • Nov/3/22 11:42:57 a.m.
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Mr. Speaker, my colleague is correct. It is a major problem. The figures show that, in 2018, the wait time was 19 weeks for applications in English and 52 weeks for applications in French. That is outrageous. In 2021, the wait time was on average 43 weeks for both anglophones and francophones. Service for anglophone veterans has gotten worse, and it has not gotten any better for francophones. I cannot help but feel as though there is a certain level of systemic discrimination against francophones in this country.
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  • Nov/3/22 11:43:38 a.m.
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Mr. Speaker, I will be sharing my time with the amazing member for Edmonton Griesbach. When I reflect upon this report, I remember back to 2019 when it was initially tabled. There was a sense of urgency from all parties in the House that this needed to be a priority for the government and action needed to be taken, so it is frustrating to be having this discussion again, knowing this report from 2019 was retabled by the committee, which had been waiting for a response from the government. The committee has now received that response. However, it still does not address the key issues. When we retabled this, I wrote clearly in the supplementary report that it has been a full three years, yet very little action has been taken on this critical issue. I think also of how many veterans I have spoken to, how many veterans have come to the House of Commons to be a witness for us and how many veterans have sat at the table at the Standing Committee on Veterans Affairs. Many times they are asked if they would serve again, and they always say yes. What surprises me as well is how many of them, when asked if they would encourage their own children or relatives to serve, say yes. When we look at the reality of it, about 5,000 veterans are homeless now, without a safe place to live and dealing with things most of us cannot imagine, and they are still there. Even though they are there, they would still serve our country again. Their commitment to service runs that deep. It is important we remember that when we have these discussions. Their dedication to service is so profound, and our dedication to serve should, at the very least, match theirs. Our service to veterans, as parliamentarians, is to make sure they have the best services they can, that they are accessible and that they are not waiting a long, long time for them. We have to make sure that 5,000 veterans are not going to bed tonight without a safe home to live in. When I think of this, I think of recommendation 3 of the report, which reads, “That Veterans Affairs Canada, in cooperation with Employment and Social Development Canada and organizations supporting academic research, continue its efforts to better understand veterans’ homelessness, taking into account the overrepresentation of women and Indigenous peoples.” It is important to research this, but at the same time, we need to figure out what is going on and do actions. I talked earlier today about the work being done in London, Ontario, to collectively identify veterans in the community who are homeless and make sure they have a safe place to live. It is important we recognize this. We know, sadly, that of those veterans who are homeless, the number of women and indigenous people in this population is really high, when all of us in this place know that are they are still a very small part of the forces who serve us. Why is that? We need to figure out why that is. We also need to acknowledge that sometimes these groups are marginalized groups within a larger group who are even more marginalized by our systems. It is important that research is done, and that we honour that. I come back to something else I also mentioned earlier today, which is the fact the Auditor General, in their report, was very clear that Veterans Affairs Canada does not collect data in a way that allows it to identify where the problems are. When we have veterans who do not have a home, who are waiting for the services they need and falling through the cracks, and who feel a great deal of distrust for the ministry, the department and the people who work there, we also need to look at the fact that the data is not there to provide the information to correct the problem. What we see continuously is money being poured in, but we do not know if that money is being spent effectively because we do not know where there are bottlenecks. We do not know where the blockages are that veterans just simply cannot get through. We do not know that, and that is on the government. It is on the government to fix this core problem. I know that we can talk about a lot of exciting things that get people really upset, but having good data means better services to veterans. I am very firm that we cannot stop talking about how important this is because a lack of data means veterans are not getting the services they deserve. Recommendation 4 specifically talks about a “partnership with other federal, provincial/territorial and municipal organizations concerned, and with the community agencies”. In my riding, I have 11 Legions across some of the smallest communities we will ever see. The Legions are cornerstones to those communities because they provide support and services, and they create a place where a community to get together. Those organizations want to do the work. We asked the government to take all of those stakeholders and make sure to work with them to implement an action plan, such as the national housing strategy, to actually get to the core and eradicate homelessness for veterans. What we do know is that there are piecemeal investments under the national housing strategy in 2021. It really focuses on Edmonton and Ottawa, but it does not have any concrete plan to address this. That is a concern, and we know it can be done. Strategies can help veterans get into homes. In fact, and I will say it again, on February 16, 2021, in London, Ontario they did just that. They did it. Built for Zero Canada, working with the Canadian Alliance to End Homelessness on the national effort to address the problem, monitors the progress of 12 participating cities. It endorsed London's claim that the city had the first Canadian community to attain the status of functional zero for veteran homelessness because the groups focused on the issue, gathered the relevant data, looked at community-focused solutions and did it. This is a model that we could be implementing by working with communities, regions, organizations and municipalities to identify what is happening in their community and which veterans are falling through the cracks. This is important because veterans do not often complain if they are homeless. They are ashamed that they are homeless, as though it is their fault, and they do not step up to disclose it. So many witnesses have come before us to say that often, when veterans are homeless, they will not disclose that they are veterans, so they do not even know how to connect them with those resources. They have shame and also a feeling that the department will not do anything for them. Those things need to be addressed. They need to be taken seriously, and we need to demonstrate for veterans that there are solutions and that, if they reach out for help, they are actually going to receive it. Not too long ago, I had a family member come to speak to me about a veteran in their family. She is an indigenous woman. She spent many, many years serving this country, and now she is couch surfing. She is living on the edge because how she left was not a good way to leave. I do not have permission to share what happened to her, but it was not a good thing. She left in desperation for her own safety from the military. Now she is sleeping on couches, and she has so much need, but no matter how much her family loves her and no matter how much they reach out to her, they cannot get her to ask for the services because she no longer trusts the system. We need to look at that. We need to own that in the House and stop pointing fingers. We need to start saying we are going to stop doing that and we are going to start serving veterans. In closing, I want to talk about recommendation 7, “That Veterans Affairs Canada and the Royal Canadian Mounted Police...sign a memorandum of understanding to make RCMP veterans eligible for the Veterans Emergency Fund under the same terms and conditions as Canadian Armed Forces veterans.” We have heard from the president of the RCMP Veterans' Association that this has not gone into place. However people have served this country, we have to show them that, on the other side of their service, they will be respected enough to get the support they deserve. I am here in the House asking for that to be a reality because veterans have served us. We had best serve them back.
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  • Nov/3/22 11:53:40 a.m.
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Mr. Speaker, the member for North Island—Powell River's intervention was quite insightful. She really hit the nail on the head with her comment toward the end which talked about how there are many veterans out there who just do not know that services are available to them. I think the government needs to play a stronger role, quite frankly, in getting in touch with these veterans. I know that in my riding of Kingston and the Islands a few years ago, there was an effort one Sunday morning, which I believe was happening throughout the country, where we went out into our communities, specifically to the areas where we knew homeless people were living, to get in touch with veterans. For starters, it was to try to locate them and account for them, but it was also to help them become aware of the services that were available. I wonder if the member could comment further on where she sees opportunities to reach out to veterans, in particular those who are not aware that services are available to them, so we can give them the services they deserve, and which the government should be providing them.
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  • Nov/3/22 11:54:52 a.m.
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Mr. Speaker, one of the key things we have heard from veterans repeatedly is that the transition period moving from service into their role as veterans is fraught with problems. The information back and forth is fragmented. They often carry the large load of trying to figure out how to make the system work. Therefore, the orientation of what services are available is not clear and is not done the way they need. When we think about serving people, one of the best and important things we can do, especially when we are in a seat of government, is to listen to people who go through those transition processes, hear where the problems are and fix them. It is not to blame veterans for not being able to ask for help, but to understand that we need to provide better help. That transition period is absolutely key. If the trust is not built there, then veterans will not feel comfortable to come forward to say they need assistance.
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  • Nov/3/22 11:56:10 a.m.
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Mr. Speaker, I completely agree with my colleague. The government is responsible for making the relevant information available to people leaving the Canadian Armed Forces. I very much enjoyed my colleague's answer. I would like to give her a few seconds or minutes to talk about a project in London, Ontario, that wiped homelessness off the face of the map. I am extremely curious. Who financed the project? How did it start? What organization is responsible?
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  • Nov/3/22 11:56:45 a.m.
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Mr. Speaker, I did note the organization and what its name was earlier. What was so important is that the stakeholders and the municipality came together to say it was an issue they wanted to address. By bringing everyone together within that community, they identified I believe about 20 veterans in their area who were homeless. They then actively created strategies collectively. One of the things we know, especially when we sit here in a federal seat, is that we are big and we cover a huge country, but local solutions make the most sense because local people know how to work collaboratively, so it is important that, as the federal level of government, we always look at ways we can support the people on the ground. If those resources are not given to those organizations, then the actions cannot be taken in a meaningful way. I am glad London could do this, but I think it is very important that the federal government steps up, supports these kinds of programs and looks at models that work so we can do what we must do, which is get veterans into homes.
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  • Nov/3/22 11:58:12 a.m.
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Mr. Speaker, it is tragic that the Liberal government has not responded. Although the Conservatives have moved this motion today, it was the former Conservative government that was responsible for cutting supports to veterans. Now we have a crisis where people who sacrificed of themselves are living on the streets. I know the NDP has offered solutions. I wonder if my hon. colleague could discuss some of those them.
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  • Nov/3/22 11:58:55 a.m.
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Mr. Speaker, very briefly, the NDP has again recommended that we need more non-market housing. At the end of the day, what we need to deal with the housing crisis across the country is housing that is actually affordable, not defined by corporations but defined by people's incomes.
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  • Nov/3/22 11:59:22 a.m.
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Mr. Speaker, I want thank to my hon. colleague for a remarkable speech, one that hits on the very important aspects of today's debate. Today, we are talking about veterans and it is always an honour for me to recognize the contributions of veterans and also the veterans who are present in the House. I want to thank them for their service. What we are seeing across Canada today is truly deplorable. We are talking about homeless veterans, something that should never have been a topic in the House. It is to the extent that nearly 5,000 former serving members, who make up a part of about 630,000 veterans across the country, continue to live through this every day. We are seeing veterans on the front lines of poverty. Whether it is my community of Edmonton—Griesbach or Powell River or Winnipeg, indigenous women and other vulnerable groups hit the intersection of this crisis. When we are talking about veterans, the barriers they feel are immense. I want to highlight some of the history of veterans affairs in Canada and my own experience with advocacy for veterans in the Métis community. For a long period of time, Métis people have contributed greatly to the Canadian Armed Forces at home and overseas. I am reminded of the stories that veterans shared with me in September 2019, when the government and the Prime Minister apologized for the mistreatment of Métis veterans in Regina. I was present at that apology and what I heard was the recognition that indigenous veterans were left behind. They served in World War II. Whether it was the Cree code talkers or the expert snipers from indigenous communities, they put their lives on the line, even when Canada did not recognize them. They knew that the fight for justice and the fight for freedom was one that we all share and one that unites each and every one of us as Canadians. It is deplorable to think that, during World War II, this country was able to manoeuver and make what was financially impossible materially possible. We were able to house, feed and clothe over one million Canadians during the war. Today, we are talking about 5,000 veterans who do not have those means. This is a true matter of our nation's dignity, the treatment of those who put their lives on the line, the treatment of those who sometimes go ignored for their service. Today must be a day when we recognize their sacrifices, not just during their service but during the time that comes afterward. We just heard the New Democratic critic of veterans affairs describe the importance of veterans and the issues that they are currently facing in transition. When we think about the services that the government should be providing for veterans, we often think of the other groups that are doing that work, the groups that are filling the gaps for veterans, the groups that are continuing to feed, house and clothe with barely any resources. I think about the Veterans Association Food Bank of Edmonton, for example, which started as a food bank and today has grown into a larger mandate of supporting veterans. When I toured that food bank, I met with veterans who are proud of the service they have contributed to our country. What they are not proud of is the fact that Veterans Affairs and the government will not provide them that same level of dignity. They are a remarkable people, working and volunteering on behalf of veterans for veterans, who are doing this work in my city right now, helping veterans access those programs where Veterans Affairs will not. We must ensure that all veterans have that access. These programs that veterans have been unable to access are truly part and parcel of how we look toward a better future for veterans. When they do not work, it is the opposite. It shows these veterans that the door is closed, not open. When I think about the tremendous work of veterans and their own contributions to communities, I think about the folks in my community who are volunteering at homeless shelters, even though they themselves face that same crisis. These are men and women who are contributing and want to contribute, but they also need to have their government contribute. We have the means in Canada as one of the wealthiest countries in the world. To all of my colleagues in the House, I know that each and every one of us is dedicated to the prosperity and betterment of veterans. This should not be a partisan issue. Each and every one of us can recount our own family members, friends and neighbours who have served, and some continue to serve. These barriers should not be present. As I said in the beginning of my speech, in Canada, when we had less wealth, when we had fewer people even, we were able to house, feed and clothe one million Canadians. Today, we must fight poverty, which is the challenge that is facing veterans and Canadians from coast to coast to coast. We can, in fact, make a contribution to veterans that eliminates poverty. We can, in fact, do the work that makes the financially impossible materially possible. I am confident that, with members of the House, if we can see beyond our differences for the betterment of all veterans in our country, we can, in fact, house 5,000 veterans, we can clothe those veterans and we can feed those veterans. There is no amount of money that is too much to ensure that veterans and their families are taken care of, because what they are offering is far more than what our country could ever give back. They are offering their lives, their families and their time. It is a huge sacrifice and one we cannot take for granted, one to which Canadians owe a debt. We can, in fact, eliminate poverty for veterans. I know we can do this if we are able to see veterans as the truly remarkable people they are, and not just when they serve but in our communities. They are our neighbours, our community members and the people who show up at the Legion and help out when they are asked to. These are real people. They do not, like many others, deserve to be homeless. Canada is one of the wealthiest countries in the world. I know that, with co-operation from each and every member of the House, we can, in fact, eliminate poverty and we can eliminate houselessness. What better way to start than by ensuring that our veterans are housed, fed and clothed. On this day of our debate, I hope we can continue to hear, through the contributions of all of my colleagues, about the importance of veterans, and not just in our communities but across the country. I also hope to hear of members' commitment to work across party lines to eliminate the issues of transition that veterans face today, to see the nuanced division and intersection between indigenous veterans and women veterans and to see that we need to do more. I am confident that, if we do that, we will not have to return to this place and debate again the fact that we have houseless veterans, which is a true tragedy in Canada and one that we can eliminate. We can eliminate poverty.
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  • Nov/3/22 12:08:19 p.m.
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Madam Speaker, I agree with the member for Edmonton Griesbach that we should allow nothing to stand in our way to house, in particular, these 5,000 veterans who are homeless. It would be very easy to put money to this, and I do not think anybody in the House would disagree with that. However, as indicated by the member for North Island—Powell River who spoke before the member, one of the real challenges has to do with getting in touch with these veterans who are homeless. Quite frankly, many of them do not know that the supports are there, and we do not know where many of them are physically located because they are homeless. I wonder if the member could comment on the position that perhaps the government should be taking to get the word out there and to try to get in touch. Is there anything that we can do beyond putting money towards something, which I know everybody in the House would agree we should do?
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  • Nov/3/22 12:09:28 p.m.
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Madam Speaker, there are existing community organizations doing this work. My hon. colleague for North Island—Powell River gave an example related to the elimination of veteran houselessness in London. We know that partnerships with local communities and municipalities can provide the data that is important in helping us identify those veterans, offer better supports and at times fund support programs that are already in place. The Edmonton veterans association, for example, hosts peer nights, where veterans come together, share stories and participate together. We need to invest in these solutions.
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  • Nov/3/22 12:10:23 p.m.
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Madam Speaker, the Bloc Québécois is very aware of the issues facing the French language. The hon. member for Rivière‑des‑Mille‑Îles, our veterans affairs critic, has taken up the fight and has often spoken about the major inequities between francophone and anglophone veterans, including the fact that francophones' files are shelved and nothing is done about them. I would like to know whether my colleague also condemns this, and whether he thinks it is acceptable for there to be two ways of doing things in this country, the fast way for anglophones and the slow way for francophones.
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  • Nov/3/22 12:11:07 p.m.
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Madam Speaker, I thank my hon. colleague for bringing this important advocacy to the attention of the House. It is important that we understand that, often in Canada's history, francophones have been discriminated against not only in veterans affairs but often in other social programs for which they are eligible. This is part of a systemic problem not only in this place but also in local legislatures across the country, which continue to grapple with the promotion and protection of francophones. I am in solidarity with the member from the Bloc Québécois who is raising this important point. Francophone veterans do deserve the same level of respect and access to programs that they deserve.
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  • Nov/3/22 12:11:55 p.m.
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Madam Speaker, I know the NDP member is close to CFB Edmonton. Could he elaborate on how big of a challenge homelessness for veterans is in his own riding?
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  • Nov/3/22 12:12:17 p.m.
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Madam Speaker, I thank my hon. colleague not only for the question but for his service as well. Indigenous women and other minority groups are often the ones seen in Edmonton Griesbach in tents and on the streets throughout the community. What we do not often see is that some of these people are veterans. Some of them do not want to come forward and self-identify as veterans because of the shame associated with their living conditions. However, that is not their fault. That is the fault of the system that failed them. What we see is that when that transition period comes there is a massive drop-off. It is almost like going off a ledge, where they seem to plummet and not find the support they need. There is a grassroots movement across Edmonton. We have the Edmonton veterans association that has picked up the pieces to identify, house, clothe, feed, provide peer support and unite these veterans with community.
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  • Nov/3/22 12:13:27 p.m.
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Mr. Speaker, I will be sharing my time with the member for Lac-Saint-Louis today. Normally, I am very critical of the opposition, the Conservative Party in particular, moving motions of concurrence like this. I usually feel as though it is an opportunity to try to slow down government legislation, but I am grateful the opposition moved this today. It is very important that we have this discussion as we lead up to Remembrance Day. Quite frankly, I have learned a lot sitting here this morning while listening to what other members have had to say. Any opportunity we have to further educated ourselves on the issues that veterans are facing, in particular as it relates to homelessness, are opportunities we should take. I am more than happy to have the opportunity to speak to this. I have mentioned that we are approaching Remembrance Day. The Tuesday morning after Halloween, my six year old started talking about Christmas, as young children do as they move from one festive day to the next one. I made a point of saying, “Frankie, I think it is better if we talk about Remembrance Day for the next 11 days before we get to Christmas. He asked me what Remembrance Day was. That gave me an opportunity to explain to him about the men and women who had gone out to various parts of the world to defend the values we hold so dear and to give us the quality of life we have. His eyes completely expanded as he was absorbing what I was saying. Obviously, a six year old cannot understand the realities of war, the complexities of global and foreign affairs, and the struggles our country has gone through to give us our incredible quality of life. Any opportunity we have to talk about this important issue is one that we need to have inside and outside the chamber. It was referenced by the veterans affairs parliamentary secretary that one in 60 Canadians are veterans. We should stop and reflect on the number of individuals who have come from our country, and currently reside in our country, who have given that incredible quality of life. He talked about his recent trip abroad and about the people in the countries that Canada helped liberate many years ago through different wars. In particular, I think he was talking about World War II. I was immediately reminded of my own family. I literally would not be standing here today had not been for the men and women who fought for our country. My grandparents on my father's side came from Holland and my mother's came from Italy. They moved to Canada in the 1950s from their war-torn countries. My grandfather, up until he passed away in the mid-nineties, would tell the story of the Canadians who liberated Holland. My grandfather and grandmother owned a cornerstore in Hilversum, which is about 20 minutes north of Amsterdam. When the Germans moved into Holland and started to occupy it, he had to hide, as many men did during that time, from the Germans every time they would come through the country looking for men to work in factories. As the war dragged on and the Germans started to run out of people to work in these factories and as it was becoming more clear they were struggling, they would walk into houses. They would bang on the front doors of houses in Holland, walk in and take men who would often not return home. My grandfather told the story of how he would hide from the German soldiers, as many other men would, to avoid being ripped from their families. One day, he came out of hiding to see Canadian soldiers walking in the streets of Hilversum, literally liberating his country that had been under German rule for three years, I believe, by that point. They were liberated by Canadian solders. It was at that point my grandfather said that was where he wanted to live, in a country whose individuals had travelled across the world to defend values and freedoms. As a result, my grandparents packed up their family and left their war-torn country with literally nothing but the idea and the dream of having a better life. They travelled on a boat, and my dad still has the ticket from that boat, to Canada, where they eventually ended up in Kingston. My mother's story is not much different, just from another European country at the time. As a result, I am the product of the decisions made by both sides of my family that allow me to be here today and to be in Canada. I say this because when we talk about Canada being a country that promotes peace around the world, we quite often get caught up in this idea and lose sight of what that really means. We get caught up in thinking that it means people who stood in the chamber, debated in the chamber, created laws and policies and engaged in diplomatic foreign affairs throughout the generations before us somehow created Canada's incredible reputation. I would argue that this has very little to do with the politicians who were in this room and so much more to do with the men and women on the ground, even today, representing Canadian values. When I was on the defence committee, I had the opportunity to travel to eastern Europe to study Operation Reassurance and Operation Unifier, and nothing moved me more on that trip than when we were sitting with the chair of the defence committee for Ukraine. He asked if we knew why the Canadian brigade had all these other countries lined up to be part of it. He said it was because those countries had the option of joining the brigades of the United Kingdom or the United States, but they were not interested as they wanted to be part of Canada's brigade. When we talk about Canada's leadership throughout the world, it is not the leadership, in my opinion, that comes from this room; it is the leadership of our men and women and how they engage with people in other parts of the world. I say all this to set the premise for how we should be taking care of these veterans when they come back from serving our country. The member for Barrie—Innisfil, in addition to others today, brought up Homes for Heroes. This is an organization specifically geared toward helping veterans find stable places to live so they are not homeless. As many members in the House have said, it is an absolute travesty that there are 5,000 homeless veterans in our country, which I did not know before I heard it in the debate today, after the incredible sacrifices they made for us. Homes for Heroes is doing great work, and I understand the federal government has been helping to employ people to engage in growing this organization and making the operation successful. I am very familiar with the organization because it recently established a location in the city of Kingston to house veterans. One of the biggest problems with housing veterans and finding and establishing communities, like what Homes for Heroes is striving for, is ensuring we have the right pieces of land to make that happen. Unfortunately, because of decades of processes that have been put in place to rezone property, it can become quite cumbersome for organizations that are quite feeble in their operations and do not have the resources that larger developers might to properly go through the process of rezoning land to create villages like what Homes for Heroes is doing. The federal government needs to continue to explore with its provincial counterparts how to expedite that process. In Kingston, the provincial minister was able to say that the province was going to put an end to the process.
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  • Nov/3/22 12:23:49 p.m.
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Madam Speaker, we all in the House share a great respect and a tremendous debt of gratitude for all those who have served our country, who have fought and paid the ultimate price for our freedoms, not only our veterans but their families that carry such a weight along with those who serve and make those big sacrifices. One of the most tragic things that has emerged of late is about a veteran who was in crisis, experiencing tremendous trauma, and I am sure at a low point, needing help, reaching out for assistance, and was encouraged by a staff member of VAC to consider MAID as an option. That is a tragedy. This should never take place. I would like to know what the government will do to address that and ensure safeguards are put in place so this never happens again.
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  • Nov/3/22 12:24:49 p.m.
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Madam Speaker, I was unaware of this incident, although I have heard about it today in this debate. If I can accept what the member is saying to be factual, trusting that he has done his research, I will respond to that. I certainly do not believe it is anybody's business to discuss medical options with any individual other than the person's doctor and, in this case, somebody who is qualified to make comments to that end. Do I believe that any staff member, as the member suggests, should be talking about such things? Absolutely not. It is absolutely horrendous if that is the case and there should certainly be an investigation into this by that individual's superior.
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