44th Parl. 1st Sess.
May 19, 2022 10:00AM
- May/19/22 12:28:02 p.m.
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Madam Speaker, I would like to also say what a pleasure it is to sit on the health committee with my hon. colleague from Montcalm. I appreciate his contributions there and in the House.
I absolutely agree with the need to recognize the horrific impact that COVID has had on the Canadian economy and, in particular, industries such as tourism and hospitality. I get letters about that constantly, and I think we absolutely have to have effective measures that are based on public health and only based on rational data and science.
I do agree—
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- May/19/22 12:28:40 p.m.
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Unfortunately, we have to resume debate.
The hon. member for Niagara Falls.
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- May/19/22 12:28:47 p.m.
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Madam Speaker, I will be splitting my time with the member for South Surrey—White Rock.
It is an honour for me to rise in my place today to speak about a pressing issue facing Canadians and international travellers entering and exiting through Canada's various ports of entry, including airports, land border crossings, bridge border crossings and even CBSA marine reporting sites for small vessels.
My hon. colleague from Thornhill has brought forward an excellent and timely motion today, one which I will be fully supporting. Ultimately, it calls on the government “to immediately revert to pre-pandemic rules and service levels for travel.” In short, the Liberal government's outdated COVID-19 protocols at airports and other international ports of entry are causing extreme delays, lineups, bottlenecks and missed connections. Worst of all, they are acting as a disincentive for those wishing to travel to Canada.
While the focus of our opposition motion today is on airports, it is very important and relevant that other international ports of entry are mentioned and included as well, because they are all connected in our economic ecosystem. These ports of entry support businesses and economic opportunities in many sectors, including tourism, which is very important in my riding, as we have the city of Niagara Falls and the towns of Niagara-on-the-Lake and Fort Erie.
My Niagara Falls riding has four international bridge crossings. They are managed by the Niagara Falls Bridge Commission and the Buffalo and Fort Erie Public Bridge Authority, respectively. These are the Lewiston-Queenston Bridge, the Whirlpool Rapids Bridge, the Rainbow Bridge and the Peace Bridge. All have been hit hard by the two-year pandemic, and the federal government has done nothing to support these bridges, despite the heavy hardship of lost traffic due to extended border closures.
One of the biggest issues I hear about at our international bridge crossings is that of backlogs and delays being caused by the ArriveCAN app. In an email from March 24, 2022, the general manager of the Buffalo and Fort Erie Public Bridge Authority warned local politicians that their analysis showed the continued mandatory use of the ArriveCAN app would result in much longer processing times and lengthy border waits, which would significantly depress cross-border traffic at a time when we were moving into the 2022 summer tourism summer season.
Fast forward two months, and here we are. His prediction was right. I raised this issue with the federal government as soon as I could. What did it do to prepare for these border backlogs? It doubled down and decided to spend $25 million more in budget 2022 to continue to support the mandatory use of this application.
Along my border community riding, there are also a number of CBSA marine reporting sites for small vessels. They include the Niagara-on-the-Lake Sailing Club, the Smugglers Cove Boat Club, the Greater Niagara Boating Club, Miller's Creek Marina, Bertie Boating Club, and the Buffalo Canoe Club, amongst others. Out of all these sites I just listed, only one is operational. Miller's Creek in the upper Niagara River and Fort Erie is open, but all the other sites are closed.
Members can imagine, if someone is boating on the lower Niagara River in Niagara-on-the-Lake, they would have to travel all the way to Port Weller in St. Catharines to report in with CBSA. If they are on the upper Niagara River but closer to Chippawa and Niagara Falls, then they have to travel all the way to Fort Erie and all the way back just to report in with CBSA. This adds many kilometres to a voyage and is a huge waste of time and money for boaters, especially as fuel prices skyrocket to record highs.
These closures are a huge issue for local recreational boaters, especially as we approach the May long weekend and enter the summer boating season. We need the government to reopen all sites immediately. There is no time to waste.
Tourist businesses in my riding were hit first. They were hit the hardest, and they will take the longest to recover from COVID-19. The effect these failing Liberal policies are having on our boaters will only make recovery take that much longer. Tourist businesses in Niagara Falls, Niagara-on-the-Lake and Fort Erie depend on domestic and international visitors travelling to our communities, spending their time and dollars and enjoying all that Niagara has to offer. The operation of attractions, historic sites, restaurants, wineries, craft breweries, cideries, casinos and many other businesses depend on this visitation.
In communities such as Niagara, international visitation is important. While they make up approximately 25% of our total visitor base, these international visitors account for over 50% of the dollars spent in our tourism communities. This spend helps support over 40,000 jobs that are reliant on a strong tourism industry, which we had in Niagara before this pandemic. That is why it is essential we welcome back our international friends, guests and visitors. That starts by giving them a great, quick and efficient experience at our international ports of entry.
No one is going to choose Canada as a travel vacation destination if they have to risk waiting hours upon hours in stressful and frustrating lineups at an airport or a border crossing. Economic damage and missed opportunities are already being incurred. As the world reopens from COVID and other countries lift their restrictions, Canada looks to be stuck in the past and out of touch with reality. For example, the European Union and the United States have dropped their mask mandates for passengers on flights and in airports.
As countries around the world are reducing red tape and making it easier for citizens to travel again, the Liberals in Ottawa continue to impose their outdated and unjustified mandates, which are leading to longer lines and a slower recovery. As an example, fully vaccinated travellers arriving in Canada are still subjected to random COVID-19 testing, and in some cases, these travellers are not even told they have been selected until they get a surprise automated phone call or email a few days later from Switch Health.
This happened to Kathryn and her daughter, two constituents of mine. On May 10, they had an uneventful Nexus border crossing at the Blue Water Bridge in Sarnia. They were never informed that they were selected for random testing, nor were they given a random test on their exit from their Nexus inspection. Three days later, they received multiple phone calls and emails from Switch Health warning them to get a day-one random test or else risk contravening a public health order with severe penalties, including fines upwards of tens of thousands of dollars and mandatory quarantine. It seems illogical for people to be told they have to take a random test and then wait for Switch Health to send it to them by courier so they can complete it a few days, if not weeks, later. How is this in the best public health interest of Canadians? Simply put, the incompetence of the government knows no bounds.
Many experts have called for the end of these ridiculous requirements. The Canadian Chamber of Commerce has called for a step back to improve regulations in order for Canada to become more competitive. The president of the Canadian Airports Council has called for the removal of legacy public health protocols, noting that mandatory testing is leading to bottlenecks and hurting Canada's competitiveness. These requirements are stifling our hard-hit tourism industry and are leading to long delays for Canadians just looking to travel after a long two years of obeying government-induced lockdown measures.
All of these terrible travel experiences at our airports and border crossings are hurting Canada's economy, competitiveness and international global reputation as a top tourist destination. Since the world started reopening months ago, Canada has lagged far behind our international tourism destination competitors due to these bad federal government policies. On a scale this large, every port of entry across our country is negatively impacted, and this ripple effect negatively impacts every riding of the House of Commons, especially those, like Niagara Falls, that depend on tourism as a major economic driver. We all benefit from a strong tourism industry, and we all lose when it is weak and chaotic, like it is now.
After two long years of government shutdowns, lockdowns, border closures and stringent travel restrictions, many tourist businesses in my riding are counting on a significant rebound this summer. Unfortunately, due to these travel measures and issues at airports and borders, government policy is working to stifle, rather than support, an urgently needed recovery in our tourism economy in 2022. Through their lack of preparedness to keep Canadians safe and preserve our economic best interests, the Liberals and NDP are abdicating their responsibility to govern.
In my opinion, before COVID, Canada was the best place to visit and vacation. We can get back to being the best, and we should strive for nothing less, but we have a lot of work ahead of us, and it starts with objective of this motion, which is to get the federal government to immediately revert to prepandemic rules and service levels for travel. Niagara badly needs to achieve economic recovery this summer, and that is simply not going to happen if ArriveCAN and other federal travel and health restrictions continue at our airports and borders. It seems as though everyone wants to achieve economic recovery from this pandemic and a return to normalcy, everyone except the Liberal-NDP government, but it should know there is still time to save the 2022 tourism season if it acts quickly, and it should start by supporting today's common sense and timely motion.
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- May/19/22 12:38:43 p.m.
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Madam Speaker, how fortunate the Conservative Party is. After all, it has the member for Carleton. The member for Carleton is better than the health experts or science. He has made the proclamation that we do not need to have mandates at airports. In fact, he has been talking about getting rid of mandates for months now.
Now we have the Conservative Party abiding by one who could be the future leader of the Conservative Party, who has made the decision that mandates are no longer required, even though the Province of Quebec only recently lifted the wearing of masks. Does the member opposite have more faith in the member for Carleton than he does in science and health experts?
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- May/19/22 12:39:35 p.m.
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Madam Speaker, during this pandemic we have asked the current government to share the data and to share the science. It has continued to refuse to do so over two years.
Going back to just this February, Dr. Zain Chagla, an infectious disease physician at St. Joseph's hospital in Hamilton and an associate professor at McMaster University, said that singling out travel for COVID‑19 testing “does not make any sense” since it is no riskier than any other activities. These are other stakeholders. The Canadian Tourism and Travel Roundtable has said that it is time to end and move back these harmful restrictions. They are hurting tourism. They are hurting the 40,000 people in my riding who depend on it.
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- May/19/22 12:40:19 p.m.
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Madam Speaker, on the one hand, we see that the Conservatives tend to question all health measures and cozy up to anti-vaxxers. On the other hand, we see that the Liberals do the opposite and tend to provoke anti-vaxxers.
I would like to know whether my colleague would be open to an amendment to the proposal: Rather than having the measures be lifted “immediately”, they could be lifted “gradually”.
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- May/19/22 12:40:55 p.m.
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Madam Speaker, I am here today to speak on behalf of my constituents: the 40,000 people who work in the tourism sector. Situations like ArriveCAN are harming the tourism industry. There is no need for the tourism sector to continue to arrive at situations that disincentivize travel.
The federal government has ended all support programs for the tourism sector, and this past budget contained no support for the tourism sector. It has tied the tourism sector's hands behind its back. It should allow it to do what it does best, which is to welcome people from throughout the world to enjoy all that Niagara has to offer. It is time to do so.
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- May/19/22 12:41:43 p.m.
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Madam Speaker, through you, I want to ask the hon. member this. There are countries and allies, such as the U.K., that have entirely removed their border measures and restrictions, yet have witnessed similar scenes at airports that we are witnessing and that the hon. member and many members across the aisle have mentioned today. They have long delays. They have missed flights. Can he explain why that is the case if they have removed those measures? Why is that the situation in the U.K.?
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- May/19/22 12:42:16 p.m.
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Madam Speaker, to respond to the member's question, I think one of her colleagues mentioned the lack of preparation on behalf of the current government. It is not prepared for this time. It has had two years. During COVID, it hired thousands of workers, so why is it that we are facing these lineups? Our constituents should not be facing lineups at the passport office, or with border services agents or at Service Canada offices. This should not be happening. Why is it, when the federal government has workers who could be servicing Canadians at home? Why did it fire thousands of government workers? Let us bring them back to work to do what they do best, which is helping Canadians.
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- May/19/22 12:43:03 p.m.
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Madam Speaker, I am curious. As the member goes into the summer tourism season, and as we see U.S. border protections being reduced by 20%, and as we see a lack of Canadian customs officials in place at this point in time, and as we see the lineups that keep getting longer at every border as travel increases, how is that going to impact his tourism sector and his riding in general?
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- May/19/22 12:43:26 p.m.
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Madam Speaker, earlier I mentioned the general manager from the Fort Erie Peace Bridge Authority. He wrote to us on May 10 and shared some statistics that are staggering. Even after COVID testing requirements to enter Canada were lifted on April 1, auto traffic for the month of April was down 52% at the bridges of the Niagara Falls Bridge Commission and 43% at the Peace Bridge compared with prepandemic—
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- May/19/22 12:43:53 p.m.
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Resuming debate, the hon. member for South Surrey—White Rock.
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- May/19/22 12:44:04 p.m.
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Madam Speaker, almost every week, I have the privilege of travelling across this great country, from Vancouver to Ottawa and back. With a three-hour time zone difference, it is basically a day in travel each way. It can be a tiring part of a cross-country commute job, as it would be for any Canadian, but now it is gruelling. I am witnessing first-hand the Liberal government's outdated COVID-19 protocols at airports. They are causing extreme delays, lineups, bottlenecks and missed connections.
Travellers are frustrated and unhappy. They can watch a hockey game with thousands in an arena without a mask, but must wear that mask on a flight in between Canadian destinations, and in and out of Canada, with sometimes well over 150 other people. It is not rational or even logical.
The European Union and the United States have both dropped their mask mandates for passengers on flights and in airports. Meanwhile, travellers arriving in Canada are still being subjected to random COVID-19 testing and must answer personal, private health questions on the ArriveCAN app. Why is Canada's science different from the science followed by many of our international allies?
These unnecessary protocols are causing severe delays at Canadian airports. Customs has become so backed up that there is not enough physical space to hold the lineups, leaving passengers stuck on planes for over 75 minutes. I recently had the experience, on my Washington trip with the Minister of National Defence, of having to deal with the ArriveCAN app. Imagine seniors like me dealing with the issues on this app when trying to come home.
Every airport and airline is complaining that it is severely understaffed in all aspects. At YVR on Sunday, there is now a sign at the screening entrance stating, “Limited capacity due to staff shortages”.
Bags are not making the transfers between flights if a person has a layover in Toronto, despite long layovers. Security lines are ridiculously long. They do not have enough staff to open all the scanner lines, despite having the traveller traffic to warrant that level of operation. Meanwhile, airlines are ramping up their schedules very slowly, because they simply do not have the staff to service that many flights. I was told by one airport employee that Toronto's Pearson alone is 600 staff short. This means that if a person checks a bag and it gets on the flight, but the person does not make it because they are stuck in security, they may not see that bag for a long time. It may be days. Then, when the person misses that flight because security lines are so long, they cannot get another flight for several hours or they get one with a long, multi-hour layover.
Vancouver, like most international airports, has standard and express security lines, but even the express line was taking over one and a half hours last weekend, with people lined up way down to the international check-in areas. That means, for domestic flights, which usually recommend being at the airport 90 minutes in advance, we now need to allow for arriving two hours or more in advance to get our bags checked and through security on time.
Staff at the airports are so overworked and confused, with scarce resources and so many flights, that they are sometimes giving travellers false information about flights being held for them when they are not. Not only do we have the frustration of waiting, but then we have the surprise of no flight at the end of the security check-in process. I cannot even imagine travelling with young kids and dealing with these major hurdles. At YVR on the weekend, I saw a very pregnant woman with three kids racing through the airport, because the screening had taken so long, and no one was helping her.
It will come as no surprise to anyone in this place that the Canadian Air Transport Security Authority, or CATSA, is a federal Crown corporation responsible for all passenger security screening, and it is experiencing ongoing staffing shortages. CATSA said that it has been actively supporting its contractors to recruit and develop new staff. Screening resources are scheduled according to airline traffic.
Prior to the pandemic, resources could be utilized across the board between domestic and international checkpoints due to staggered passenger peaks, but as air travel has recovered we are observing simultaneous peaks with passengers flooding more than one security checkpoint at a time. Because of uncertainty about baggage handling, passengers are also travelling with more carry-on bags, resulting in additional time required to process them at screening and creating storage issues on board.
A CBC News article stated:
Mike McNaney, chief external affairs officer at the Vancouver International Airport, said an ongoing staffing shortage at the Canadian Air Transport Security Authority (CATSA) is contributing to the long lines and lengthy delays in processing passengers through security at the airport.
He went on to say these were “delays that we have not seen here before and were worse than anything that we have previously experienced throughout the pandemic.”
Anyone travelling even domestically knows this to be true.
The article continued:
He said the airport has been welcoming about 45,000 passengers per day and they expect that number to increase with the busy upcoming summer travel season.
He added there are “serious concerns about the summer schedule, when the demand will increase”, and whether CATSA even has a management plan, short and long-term, to address the challenges.
The aviation and tourism industry in Canada has been hit hard. We need to be supporting economic recovery in Canada instead of needlessly restricting travel. Airports are facing major staffing issues that the government is refusing to remedy.
CATSA itself said that at the beginning of the pandemic it employed 7,400 screening agents. Today, there are only 6,500, despite travel increasing. Our global reputation as a top travel location is at risk.
Recently, at the Standing Committee on Transport, Infrastructure and Communities, Mr. Robin Guy, who is a senior director with the Canadian Chamber of Commerce, testified that the Canadian aviation and tourism industries were particularly hard hit by the COVID-19 pandemic. We know this.
He said:
The myriad of public measures taken to dramatically stem the transmission of the virus has resulted in a decline in travel by...95% of 2019 levels. The protracted pandemic will result in Canada's airports losing more than $4.6 billion in revenue in 2020-21, and adding $3 billion in debt to stay open and maintain safe and secure operations....
Prior to the pandemic, he said, Canada's airports contributed to major economic development. In 2016, those airports directly contributed $48 billion in economic output, $19 billion to GDP, almost 200,000 jobs and $13 billion in wages.
The government must work with industry to address the challenges the sector faces as it rebuilds itself post pandemic. First, the government must review all regulations introduced during the pandemic. With high vaccination rates and an easing of most public health measures, these pandemic regulations are now outdated and no longer required. There are massive delays in processing passports and NEXUS that are being felt across the transportation system.
Should a Canadian citizen renewing a passport really have to arrive in the middle of the night to wait and then still be told they did not make the top 10 list for processing?
Second, we need to invest in our airports' infrastructure, technology and innovation. Low-traffic volumes over the past two years have meant airports delayed much-needed capital projects.
We must recognize that air travel delivers a spectacular double-line benefit to the economy. Air travel is key to the travel and tourism industry, and that part of our national economy. Industry experts from a large variety of disciplines are calling on the government to abandon the travel restriction that causes numerous negative repercussions on our economy and international reputation.
The Liberal government needs to ensure that passengers have a seamless experience from couch to cabin and check-in to arrival at Canada's airports. It is time for us to get with the times instead of selective and secretive Liberal science that is hampering Canadians' lives and their ability to see loved ones and their families.
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- May/19/22 12:52:49 p.m.
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Madam Speaker, we have been hearing a great deal of what I would suggest is somewhat misleading information for Canadians coming from the Conservative Party. I will be addressing that shortly.
Are the Conservatives actually suggesting we look at ways we could be cutting back on security measures? Is that what they are suggesting, either directly or indirectly? Around the world, we are seeing delays very similar to the ones we are experiencing here in Canada.
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- May/19/22 12:53:27 p.m.
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Madam Speaker, it is hard for me to really understand that question, to be honest. I do not believe I said anything like that in my speech. We are not suggesting at all that security measures be lost. What we are saying is that they should be reasonable, logical, rational and based in science. If, as the Liberal government says, it has science to back up these ongoing restrictions that other countries are abandoning, then it should tell us what it is. It should tell us who it is listening to. It refuses to answer those questions.
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- May/19/22 12:54:04 p.m.
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Madam Speaker, last week, the Conservatives and the Liberals criticized the Bloc Québécois on its opposition day, when it discussed dropping the prayer in the House of Commons. If I were a bad sport, I could also criticize this particular opposition day on lifting health measures in airports. Since I am not a bad sport, I will not do so.
I will, however, ask my colleague to tell me whether she honestly thinks this opposition day is really about politics or whether it is not rather about public health measures we should be staying away from.
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- May/19/22 12:54:49 p.m.
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Madam Speaker, I have to applaud my friend for bringing the issue of prayer into airports. If I understand the question correctly, he is asking if this is based in policy, and we are saying it is absolutely based in policy. Every provincial health authority in every province has lifted vaccine passports and mask mandates. We see our own Prime Minister travelling abroad in countries with low vaccination rates and he is unmasked, with groups of people, anywhere from bars to restaurants to formal meetings. We walk out of this place, out of Parliament, take our mask off, and we can go to any restaurant and to any place we want to shop without a mask. It is simply unreasonable, and the Liberals refuse to tell us what the science is that they claim they are relying on.
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- May/19/22 12:55:54 p.m.
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Uqaqtittiji, I am glad that the member mentioned CATSA, because it is facing a labour shortage. To fix that requires better wages and more support for workers.
Do the Conservatives acknowledge that we need to support public servants, like the workers keeping the flying public safe every day, by supporting them with good wages?
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- May/19/22 12:56:20 p.m.
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Madam Speaker, I am a big believer in paying people for the work they do, and border security and security at our airports are very important jobs. However, the fact is that the staffing shortages, and I think in my speech I alluded to their being at least 1,000 lower than they were, are just not acceptable.
I am not intimately knowledgeable about the union issues with CATSA right now, but I would say this: If there are union issues, then it needs to deal with them and it needs to care about the experiences of the travelling Canadian public, whether it is within our own country or going to another country. People want to get back to seeing relatives; they want to get back to being able to travel, and they do not understand why there are more restrictions in an airport and on an airplane than anywhere else where they spend their time.
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- May/19/22 12:57:21 p.m.
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Madam Speaker, the member talked about a pregnant lady going to the airport with her kids. I came across an experience in Montreal where four ladies came to the gate and just missed their plane. One was a diabetic and she was in tears. She was begging to be let on the plane. She could see it. The reason she could not get on the plane is she spent three-and-a-half to four hours going through security.
What can we do to alleviate some of those concerns?
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