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Decentralized Democracy

House Hansard - 68

44th Parl. 1st Sess.
May 10, 2022 10:00AM
Context: House Hansard - 68 - May/10/22
Hon. Omar Alghabra
  • May/10/22 2:45:53 p.m.
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Mr. Speaker, the good news is that more Canadians want to travel, want to go on trips and want to visit family, and we are seeing large volumes at airports. We are working on these delays. Yesterday I met with the CEO of CATSA. We struck a working group a few weeks ago to address these issues and work quickly to address the surge in demand. We are seeing surges across the entire economy. Our government is responsive. We are working proactively to address these issues as quickly as possible.
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Context: House Hansard - 68 - May/10/22
Mr. Jamie Schmale (Haliburton—Kawartha Lakes—Brock, CPC)
  • May/10/22 2:55:20 p.m.
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Mr. Speaker, constituents in my riding are complaining non-stop about delays at Service Canada, like Melody, whose child’s passport did not arrive in the mail. She waited in line all day, only to be rudely told to go home. Michael stood in line for seven hours for a copy of his social insurance number in an office that had one employee, but usually has six. Now, Service Canada will not even talk to people unless they have an appointment. In fact, even if they do, they are told to wait outside until their scheduled appointments. Does the minister have any plans to put the “service” back in Service Canada?
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Context: House Hansard - 68 - May/10/22
Ms. Jenny Kwan
  • May/10/22 7:05:54 p.m.
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Madam Speaker, the Liberal government just does not get it. It is not acting with the level of urgency that is required. It is not waiving the burdensome red tape that has been foisted on the families, asking them to fill out application forms, only to layer more application forms on them, even though all of that has been done. Even though the Department of National Defence has verified that these individuals have an enduring relationship with Canada, are at risk and have serviced Canada, the government cannot find the files that have been referred by the Department of National Defence or from GAC. How is this even possible? Does the government not realize that, when it delays the processing and delays acting, it is putting lives at risk? I am calling on the government to waive the documentation requirements and to immediately issue single travel journey documents so these Afghans could get to safety now.
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