44th Parl. 1st Sess.
May 10, 2022 10:00AM
- May/10/22 2:53:26 p.m.
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Mr. Speaker, as I have stated numerous times in the House, there is an unprecedented demand when it comes to passports, and the reason why Service Canada passport offices are only able to serve people with urgent travel is because of this unprecedented demand. That being said, the 303 Service Canada offices are open to receive passport applications for those who are travelling in a longer period of time.
As I have said, Service Canada employees across the country are working overtime evenings and weekends to support Canadians to access their passports in a timely manner.
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- May/10/22 2:54:06 p.m.
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Mr. Speaker, it is good to hear that the staff are working hard. It is too bad the government was not working as hard.
Kristen from Hinton mailed in her three sons' passports over two months ago and was still waiting for their passports to be renewed. After spending hours on the phone and taking two trips to Edmonton, which is three hours one way, she ended up having to pay for express service.
Will the NDP-Liberal government stop charging people more money to fix its backlogs, or does it need the money to pay for all the NDP-Liberal coalition promises?
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- May/10/22 2:54:46 p.m.
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Mr. Speaker, as I have said, there is an unprecedented demand right now when it comes to passports. However, if all required documents have been submitted and Service Canada is outside service standards, the client will not be charged for expedited or transfer fees. This is not something that should be happening and, of course, if it is, I invite either MPs or citizens to follow up with Service Canada because they should be receiving their services without having to pay those expedited fees.
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- May/10/22 2:55:20 p.m.
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Mr. Speaker, constituents in my riding are complaining non-stop about delays at Service Canada, like Melody, whose child’s passport did not arrive in the mail. She waited in line all day, only to be rudely told to go home. Michael stood in line for seven hours for a copy of his social insurance number in an office that had one employee, but usually has six. Now, Service Canada will not even talk to people unless they have an appointment. In fact, even if they do, they are told to wait outside until their scheduled appointments.
Does the minister have any plans to put the “service” back in Service Canada?
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- May/10/22 2:55:58 p.m.
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Mr. Speaker, in fact, as of this week, all wickets in Service Canada offices across the country are open. They are also opening to ensure that clients can wait inside. There are both by-appointment and walk-in services.
As I have said, we are experiencing a huge surge in demand when it comes to passports. We understand that Canadians, over the past few years, stayed home and followed public health guidance and now want to travel. That being said, while we have taken additional measures to respond to this unprecedented demand, we will continue to maintain these extra services so that we can respond to Canadians.
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- May/10/22 2:56:37 p.m.
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There is unprecedented demand, Mr. Speaker. Yes, it is very hard to calculate when a five-year or 10-year passport expires. The only person, and the only government, that would be confused by this unprecedented demand is this incoherent, incompetent government. What is truly unprecedented is the staggering incompetence that is putting so many Canadians in an absolutely untenable situation. We have heard about the maybe 500 new employees. It is not fixing anything.
Will the minister and the government actually do something to fix this unprecedented disaster?
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- May/10/22 2:57:21 p.m.
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Mr. Speaker, as I said, over the past two years a number of passports have expired, and Canadians now want to travel again. That being said, two years ago Passport Canada processed 300,000 applications. Last year, it was 1.2 million. In April alone, we had 300,000 passports processed. There is an unprecedented demand, in terms of getting passports processed. We are responding in kind to serve Canadians as quickly as possible. There are additional measures that have been taken, and we will continue to keep these measures in place as long as needed.
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- May/10/22 2:58:02 p.m.
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Mr. Speaker, the federal fiasco in the temporary foreign worker program is making many Quebec businesses angry.
The Conseil du patronat du Québec and restaurant owners, among others, want Ottawa to stop requiring labour market impact assessments from businesses, which are duplicating something Quebec already does. In the middle of the labour shortage, Ottawa is unnecessarily delaying the arrival of temporary foreign workers for months on end.
Why is the government continuing to demand that businesses do labour market impact assessments when Quebec has already done them?
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- May/10/22 2:58:40 p.m.
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Mr. Speaker, we know that immigration is critical if we want to address labour shortages.
IRCC is fast-tracking work permits for occupations in demand, such as health care, agriculture, food and seafood production. In the last quarter, we processed over 100,000 work permit applications, nearly double the number processed in the same period last year.
We will continue to ensure that Canadian and Quebec employers have access to the workers they need to secure our economic recovery in Canada.
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- May/10/22 2:59:49 p.m.
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Mr. Speaker, last year, as I recall, there was COVID-19, so there were fewer applications.
While Ottawa is asleep at the wheel when it comes to temporary foreign workers, our small and medium-sized businesses are being clobbered by the labour shortage.
While the government tells us that everything is fine, 15% of Quebec's SMEs are outsourcing their operations because they do not have anyone to work at the plant, and 62% of them are losing contracts because they do not have any workers, because they have to raise their prices, and because they have to deliver their products late.
When will the government realize that they need to do everything they can to expedite and streamline the arrival of temporary foreign workers for our SMEs?
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- May/10/22 3:00:28 p.m.
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Mr. Speaker, we recognize that, once again, temporary foreign workers are vital to the Canadian economy.
That is why as part of the workforce solutions road map, we will eliminate the limit on low-wage positions for seasonal employers, extend LMIA validity for low-wage occupations, and extend the maximum duration of employment for the high-wage and global talent streams from two years to three years.
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- May/10/22 3:01:04 p.m.
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Mr. Speaker, during pandemic restrictions, we saw small businesses become more reliant on debit and credit card transactions. This forced them to shoulder more costs in interchange fees at a time when inflation was hitting them hard. The Liberals have been making commitments to lower credit card fees since 2017. Australia has done it and EU countries have done it. A year ago, the Minister of Finance committed again in budget 2021, yet we have seen no results.
Can Canadian small businesses trust the minister to lower credit card fees, or is this more misinformation?
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- May/10/22 3:01:44 p.m.
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Mr. Speaker, what I can share with the House and the hon. member is that this government has always stood behind small businesses throughout the pandemic to support them and get them through the pandemic. Do members know what we did in budget 2022? We cut their taxes, so that we could help businesses and small businesses grow. We are going to keep working for small businesses and entrepreneurs as a country to help them start up, scale up and access those new markets.
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- May/10/22 3:02:19 p.m.
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Mr. Speaker, that sounded like another load of disinformation.
Tourism operators, restaurants and other small businesses in Alberta are ready to be back at full capacity, but there is something holding them back: severe labour shortages. In many cases, these shortages are forcing them to cut back their business hours. They cannot even turn to the temporary foreign worker program, because the Liberal government is drowning small businesses in red tape and is failing to process LMIAs and work permits.
Does the Liberal government not understand the massive economic cost of businesses being closed because they cannot find enough workers, or does it just not care?
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- May/10/22 3:02:56 p.m.
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Mr. Speaker, I know that the incredibly low unemployment rate, in fact, the lowest unemployment rate in the history of our country since we have been recording this data, is putting a burden on employers to find workers. That is why we are taking an all-of-government approach to addressing labour shortages, whether it is welcoming talent from around the world, investing in the workers of the future, looking to transition workers through skills and training opportunities, or investing in specific sectors that are transitioning.
We are not leaving anything to chance and are making sure we address these labour shortages across government.
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- May/10/22 3:03:28 p.m.
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Mr. Speaker, that is quite vague.
Small businesses suffered enormously during the pandemic. As everyone knows, many of them had to temporarily close. Now they are dealing with serious labour shortages and unacceptable delays thanks to Immigration Canada.
A landscaping company in my riding has to wait 10 to 12 weeks to get a work permit for temporary foreign workers. In 12 weeks, summer will be over. It will be pointless. What does this government intend to do to solve this issue?
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- May/10/22 3:04:03 p.m.
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Mr. Speaker, Canada's economic recovery is well under way. As of March 2022, 73,000 jobs have been created, lowering the unemployment rate to 5.3%. In fact, Canada's economic recovery is outpacing many employers' ability to find workers, resulting in labour shortages across the country.
That is why we have announced changes to the foreign worker program to ensure it continues to meet the needs of the Canadian workforce. We will continue to work with the provinces, territories and our other partners to ensure that Canada's successful economic recovery continues.
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Mr. Speaker, last week, the Minister of Canadian Heritage organized a summit on culture in Ottawa. One of the main subjects was the modernization of legislation to support our online culture. Passing Bill C-11 is key to achieving that.
However, the Conservatives would rather play politics and are doing everything they can to block this bill. Can the Minister of Canadian Heritage tell us why the cultural sector strongly supports Bill C-11?
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Mr. Speaker, I thank my colleague for her remarkable work. I want to tell her that our culture needs a level playing field for web giants, and that is exactly what Bill C-11, the online streaming act, does.
This is essential for all of our artists, creators and cultural workers, but the Conservatives keep abandoning them again and again. They would rather play politics when Canada and the cultural sector need this legislation. It is time to move forward.
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- May/10/22 3:05:58 p.m.
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Mr. Speaker, we know that the Liberals' environmental policies are hurting Canadian farmers. Whether it is the carbon tax or fertilizer restrictions, the list goes on and on.
However, last week, Canadian farmers received shocking news. The Minister of the Environment admitted he has never visited a Canadian farm since he was appointed. If the minister is willing to walk all over Canadian farmers, why will he not walk on a family farm?
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