SoVote

Decentralized Democracy

Dominique Vien

  • Member of Parliament
  • Member of Parliament
  • Conservative
  • Bellechasse—Les Etchemins—Lévis
  • Quebec
  • Voting Attendance: 66%
  • Expenses Last Quarter: $88,640.78

  • Government Page
  • Jun/22/22 3:13:40 p.m.
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Mr. Speaker, passports are a major issue. In an interview with Paul Arcand this morning, the minister said that she knew for months that the situation was going to become problematic. She let the situation deteriorate. Her negligence is typical of this government. The number of applications the government needs to deal with has gotten so out of hand that we have lost count. The minister misled Canadians by telling them that they would get their passports on time when she knew full well such would not be the case. Can she now set the record straight in the House and tell us how many thousands of people are waiting in line outside to get their passports?
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  • Jun/20/22 2:37:21 p.m.
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Mr. Speaker, people have to bring a tent and camp out on the sidewalk overnight just to get a passport. This is happening in Canada, a G7 country. That department is in chaos. Passport Canada is processing 75,000 applications per week, down from more than 90,000 before COVID. Employees need to be allowed back to work in person, so the business hours can be extended at all offices. Can the minister put away the talking points and give us some real answers?
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  • May/9/22 2:50:07 p.m.
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Mr. Speaker, the delays in processing passport applications are completely unacceptable. People are saying that it is chaos at Service Canada. People are getting abominable service, and some have had to cancel their travel plans. However, this government has a ready-made solution: allow employees to return to work in person at the Service Canada passport offices. When does it plan to recall government employees?
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  • May/6/22 11:24:29 a.m.
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Madam Speaker, the problems people are running into right now could have easily been foreseen. Telework works up to a certain point, but in the case of passport offices, employees need to be physically on site to provide proper service. We have all come back to work in person here on Parliament Hill. Why then are Service Canada employees not back at work on site?
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  • May/6/22 11:23:16 a.m.
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Madam Speaker, now that the pandemic is coming to an end, people are starting to travel again, which is good news. They need to renew their passports, but unfortunately, the wait times are atrocious. People need an appointment to visit some Service Canada locations, but first they have to wait on the phone for hours just to get an appointment. That is completely unacceptable. The problem is that the government has still not authorized Service Canada employees to fully return to work. What is the government waiting for?
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