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Decentralized Democracy

House Hansard - 66

44th Parl. 1st Sess.
May 6, 2022 10:00AM
Context: House Hansard - 66 - May/6/22
Mrs. Dominique Vien (Bellechasse—Les Etchemins—Lévis, CPC)
  • May/6/22 11:23:16 a.m.
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Madam Speaker, now that the pandemic is coming to an end, people are starting to travel again, which is good news. They need to renew their passports, but unfortunately, the wait times are atrocious. People need an appointment to visit some Service Canada locations, but first they have to wait on the phone for hours just to get an appointment. That is completely unacceptable. The problem is that the government has still not authorized Service Canada employees to fully return to work. What is the government waiting for?
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Context: House Hansard - 66 - May/6/22
Mrs. Dominique Vien (Bellechasse—Les Etchemins—Lévis, CPC)
  • May/6/22 11:24:29 a.m.
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Madam Speaker, the problems people are running into right now could have easily been foreseen. Telework works up to a certain point, but in the case of passport offices, employees need to be physically on site to provide proper service. We have all come back to work in person here on Parliament Hill. Why then are Service Canada employees not back at work on site?
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