SoVote

Decentralized Democracy
  • Nov/21/23 11:41:07 a.m.
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  • Re: Bill C-52 
Madam Speaker, if I understand my colleague correctly, no. Our transportation sector is among the most regulated in our country. Are there areas that we need to focus on? Absolutely. We need look no further than news reports in recent weeks about those who have disabilities and travel. One gentleman was dropped in the middle of the aisle and had to literally crawl his way to the front of the plane. That is absolutely unacceptable. Bill C-52 has some points in it that I think are great and I support, but there are areas that we need to address. Bill C-52 does not go far enough. That is what concerns Conservatives.
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  • Nov/21/23 11:39:46 a.m.
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  • Re: Bill C-52 
Madam Speaker, the hon. colleague, who has been in this House a lot longer than I have, summed it up quite succinctly. The issue that Conservatives have with Bill C-52 is it lacks the meat, the intention and the direction for when it gets to committee. What is the mandate for the committee? What is the direction and where is the meat in Bill C-52 that will set the guidelines for the work that the committee is going to do? Bill C-52 fails to do that. Similar to what the government has done in the last eight years, it has failed Canadians on the transportation file.
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  • Nov/21/23 11:38:12 a.m.
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  • Re: Bill C-52 
Madam Speaker, I would agree 100%. That was my comment. Who sets that service standard? Are they going to set up yet another committee of industry experts who will meet and do nothing? Who sets those standards? Who agrees to those standards? What we see in Bill C-52 is that, once again, it would give all the power to the minister with no accountability to Canadians. Who sets those standards? That is the question Conservatives have.
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  • Nov/21/23 11:36:12 a.m.
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  • Re: Bill C-52 
Madam Speaker, one of the frustrating things with Bill C-52 and the Liberals' argument is they failed to mention the Canadian Transportation Agency. Complaints to this agency have grown to over 3,000 per month. There are over 60,000 Canadians who are waiting for their complaints to be adjudicated by the agency. Their complaints are waiting to be adjudicated by the agency, and yet Bill C-52 does not even mention the Canadian Transportation Agency. Liberals continue to tell Canadians or whoever is listening, whether it is with this legislation or others, that Conservatives are obstructionary and do not want to get it to committee. We have seen this time and time again. I go back to the comment, “Fool me once, shame on you; fool me twice, shame on me.” Liberals keep asking why we would not just let the bill get to committee where all these issues could be resolved. What we have seen time and again is when we get a piece of legislation to committee, they partner with their NDP colleagues, ram it down the throats of Canadians, and we get flawed bills. The government should be held accountable. The government should be accountable to Canadians who elect all 338 members of Parliament. However, what we have seen time and again is the Liberals shirk the issues. Bill C-52 is another example of that.
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  • Nov/21/23 11:33:50 a.m.
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  • Re: Bill C-52 
Madam Speaker, perhaps it was in the delivery or perhaps it was in the translation, but what I was saying in terms of noise abatement and regional air service is there are mechanisms in place to deal with that. In his local community, the regional airport will have noise abatement rules it has to follow. Canadian aviation regulations need to be followed. It should have a noise abatement committee or a director responsible for noise abatement. Another colleague was looking at air service development. Again, I offer to my colleagues, free of service as a matter of fact, some constructive ways their communities can maybe partner with airlines to put air service development plans in place. There are mechanisms in place for those communities to do that. Bill C-52 clearly is another opportunity that was missed. It does not address any of those areas. That is merely what I was saying. We have one Bloc colleague blaming noise abatement issues and greenhouse gases and then another one talking about not being able to get regional air service. They should coordinate their questions. Again, if any of them want to talk about air service development, I did it for a long time and perhaps I can offer them some tips on how they can get their community some direct air service.
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  • Nov/21/23 11:11:50 a.m.
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  • Re: Bill C-52 
Madam Speaker, I want to thank hon. colleagues for allowing me to be part of this debate on Bill C-52. I have listened intently to the debate. I even went back to listen to the debate of October 27. Some may ask why I did that. I spent about 25 years in aviation and I am keenly interested in the transportation sector. I think there might be a handful of us in the House who have lived it, breathed it and know what we are talking about when it comes to aviation and our transportation networks, Therefore, I am going to be come at this in a few different areas. I have heard what our Bloc, NDP and Liberal colleagues have said, and a few things need to be addressed. Bill C-52 was an opportunity that the government had, after eight years, to actually fix some of the problems with the disastrous travel seasons in the last couple of years post-pandemic. How did we get here? We had a summer season that was horrible. We had a winter season, a Christmas season, when passengers were sleeping on the floors of our national airports. I am probably not going to make any friends with my airport colleagues, probably limiting any of my post-political career job opportunities, when I say that our national airports or our gateway airports are failing us. Why are they failing us? Because the government has failed to put into place measures to make things better for passengers, Canadians and the travelling public, the people coming to and from our country. Only a decade ago, Canada had a government that understood that our country was a trading nation, that our success as a nation was predicated on our ability to move people and goods seamlessly and securely. Our former Conservative government invested in our ports and airports, our roadways and railways. We were able to move people and goods seamlessly and securely. We did not see the blockages or blockades to the number we see now. We are losing our reputation on the world stage to be a frontrunner of trade and in the movement of goods and people. Our success is predicated on being able to move the goods and the talent we produce here to other countries. The member for Winnipeg North talked about Bill C-52 and its goals to increase the efficiency, accountability and transparency of our ports and airports. He said that the blame was on the airports, but the blame is spread a little throughout. The government has failed to do what it could in the last eight years. It has really fallen down. This was most evident during the last Christmas break when thousands upon thousands of visitors to our country and Canadians were forced to camp out on the floors of our airports and major gateways for hours and days. I was on an aircraft for six and a half hours waiting for deicing fluid for deicing tanks. However, my time was minimal compared to those who spent days in that airport. I am so proud of Vancouver, YVR, one of our major gateway airports, but I was very vocal about how it had failed. The reason I say this is because I have sat in pre-winter briefings with our major airports as a small airport manager. As a regional airport, we have to funnel our passengers through our major gateway airports to get them to and from our country. We ask our major airport officials whether they are ready for Christmas and for the snowfall. They say, “We are ready.” As a matter of fact, YVR released a shiny video with all its snow removal equipment. We get two or three inches of snow, which is a normal dump of snow for those of us in rural areas and our airports stay open, but it causes chaos in our major airports. Therefore, they will pardon me if I get a little frustrated when our major airports continue to fall down. I was invited to join a winter debriefing call. I challenged our airport and airline colleagues as to whether they were ready, and what were some of the lessons learned. I heard they have learned their lesson. How many times in 20 years have I heard that? It is so frustrating. My travel day is 12 to 15 hours on a good day. Most times, it is delayed, but I am okay; I signed up for this and I just take it as it comes. What about the average Canadian passenger who is delayed or cannot make it to a funeral or a wedding? Our concerns are that Bill C-52 proposes to make airports more accountable, but it does not look at the aviation ecosystem as a whole. What about Nav Canada? What about CBSA? Again, there is flow control. How many times are Canadians forced to sit on a plane due to flow control because Nav Canada has not been able to staff up our air traffic control towers? I heard from our Bloc colleagues about air service development. Bill C-52 would do nothing about air service development. Here is a news release saying that Bill C-52 would not do anything about it. The only thing they can do is work with their regional carrier. The reality is that we are all in competition. Every community across our country is in competition for air service. There are 26 airports in our national airport system and four regional airports that have over 200,000 passengers. There are 71 regional airports and we are all in competition. Not only are we in competition with one another, but we are in competition with our border communities in the United States. Billions upon billions of dollars are lost every day because we are failing in our competition with airports and ports just across our border. We have people who leave Canada out of my province and take a flight out of Bellingham. Why is that? It is because a $29 fare in Bellingham is a $29 fare. In Canada, a $29 fare would be probably about $174, if not more. That is because we have a user pay system in Canada. The idea is that the costs for airports, for the operation, for airlines and whatever are borne by the air travellers. It is in the form of airport improvement fees. That was introduced in the 1990s. YVR, I believe, was one of the first airports to allow for airport fees for renovations. We do that because we as a country view our airports as cash cows and not necessarily the economic engines that they really are, so airports have to recover their costs in one of a few ways: landing fees, terminal fees, real estate and commercial fees. That is really the only way that they can do it. There are very limited revenue opportunities for airports. I will get back to Bill C-52. I am on a soapbox right now, and I apologize for that. Our colleague across the way said that we over here on the opposition side like to talk and talk about legislation. Is that not what we are here for? Is that not like the pot calling the kettle black? As my colleague just mentioned, that colleague from Winnipeg North has stood up over 3,026 times, I believe, since 2021. Mr. Mark Gerretsen: That's not enough. Mr. Todd Doherty: Madam Speaker, I am hearing from one of the colleagues that it is not enough. I, on the other hand, have risen 162 times. Shame on me. I should be getting up a little bit more. I have to be doing my job a little bit more. I get heckles from across the way. I listened to the debate on October 27. In response to a question from a Bloc member about why there is no air service in their region, that they have an airport but they do not have air service, and shame on this government, the parliamentary secretary to the Minister of Transport stood up and said that he had heard the same from one of his colleagues in the Yukon and the Northwest Territories and that he is working on that. One is telling me that the government is going to pick winners and losers, once again, as it has throughout this whole eight years, that it will subsidize air service in the Yukon and Northwest Territories but perhaps not in Quebec or not in B.C. or not in some of our rural or remote areas that some of our other colleagues on the opposition side represent. Once again, we see Liberals picking Liberals over the rest of Canadians. That is shameful. Our colleague from the Green Party talked about the fact that Bill C-52 fails to mention intermodal opportunities. She is right. We missed a great opportunity in following up on the great work that our former Conservative government had started, investing in intermodal opportunities, making sure that we can seamlessly move people and goods through our airports, ports, railways and roadways. We have the fastest and greenest marine port to Asia in the Port of Prince Rupert just adjacent to my riding. We have the fastest and greenest railway into the U.S. Midwest, connecting the Port of Prince Rupert from Asia and bringing goods by rail into the U.S. Midwest. If Canada ever figured out what we really wanted to be in this world, we could set the world on fire. We could really do some incredible things. Bill C-52 was a great opportunity for the government to put a stamp on the transportation network and yet it did not. This government does some things really well. Let us give credit where credit is due. It does photo opportunities incredibly well. We had the transport minister banging his fist on the desk, saying that he sure told those airlines and the aviation business and they are going to listen to him. Bill C-52 does nothing. It is lacking in so much detail. All we have asked for is to be provided some details. Who are they going to make more accountable? Where are the regulations for CATSA? Where are the regulations for CBSA? It would require “airport authorities to publish” an annual report on “diversity among directors” of the airport authority and members of “senior management”. We have among the most diverse individuals, with the most expertise, on our airport authorities than any other nation, I believe. We have incredible people on our airport authorities. It would force airport authorities to create and publish five-year climate change adaptation plans. One Bloc member talked about how there is no air service in their region and then another Bloc member said that it is GHG emissions and the noise abatement issues. One cannot suck and blow at the same time. One cannot have it both ways. What is it? Does one want air service or not? As for noise abatement issues, there are regulations for airports. Our airports do have to report to Transport Canada. They are heavily regulated. As a matter of fact, we have among the most heavily regulated and we have the highest cost aviation jurisdiction in the world. Why can we not attract carriers to our country? We cannot attract carriers to our country because it is expensive to fly into our country. It is expensive to even just fly over our country. They have to pay NavCan fees. I will go back to intermodal opportunities now. Our colleague from the Green Party mentioned bus service. My community of Prince George is on the Highway of Tears and the issue of missing and murdered indigenous women and girls has been widely publicized. Far too often, members of our indigenous and our rural and remote communities are forced to hitchhike to get to major service centres or other communities because there is no national bus service anymore. Greyhound, the national bus service that we had for so long, that served some of our smaller communities, pulled its service in 2021. I believe the last service was in Ontario and that service was pulled. There are no coordinated services amongst provinces. We have smaller bus agencies that are trying to get another bus service, but without a coordinated plan, either federally or provincially, we are going to continue to see that. I was amongst the first employees of WestJet. We looked at how to pick markets to go into. We did bus surveys. The idea was we were going to get bums out of bus seats and into planes. WestJet has been pretty good at that, but the ripple effect makes it harder for people in rural and remote communities, because of the departure of our national bus carrier, Greyhound. Our colleague, the member for Scarborough—Guildwood mentioned service standards. He asked our colleague, the member for Winnipeg North about the service standards that are not being met. It was interesting, because he did not ask about the service standards in Bill C-52. There are no service standards in Bill C-52. Bill C-52 lacks a ton of details, and that is our concern. It gives the authority to the minister, once again, without having to come before the House or Canadians to say that this is what the government is going to do. Earlier in the day somebody said to me that trust and respect are earned. I would hazard that the Liberal government received the trust and the respect of Canadians in 2015, but in the last eight years, the Prime Minister and his government have squandered that. Fool me once, shame on them; fool me twice, shame on me. What we have seen over time is that Canadians are just waking up to the fact that the government is not worth the cost. Bill C-52 is yet another piece of legislation where the government is saying, “Do not worry about it. We will get it to committee and work on it.” The Liberals say all the time that it is the Conservatives who are squandering time and delaying bills, but they have a majority with their NDP coalition, and now with their Bloc coalition. If Liberals really want to force things through, and believe me, I sit on the committees and I see it all the time, they could get it done, if they really wanted to do it. We are on the record. I see a colleague across the way waiting to get up and ask me a question. I will simply leave with this, Bill C-52 is just another example of a bill where the Liberals are saying, “Trust us”. Canadians know they can no longer trust the government to get anything done, and that Conservatives will come in and clean up the mess.
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  • Nov/21/23 10:41:32 a.m.
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  • Re: Bill C-52 
Madam Speaker, it is a pleasure to rise to speak to Bill C-52. I think the Conservative Party really needs to get a better understanding of the substance of the legislation. It appears as if Conservatives are going to be voting against the legislation, giving the false impression that it in essence does not do anything for Canadians. Nothing could be further from the truth. There are substantial aspects of the legislation that would improve things such as efficiency, transparency, accountability and accessibility. These are all very important aspects of the legislation. We have had two members of the Conservative Party stand up to say virtually that the legislation would not be doing anything. That at least implies that they are going to be voting against the legislation, even though when I posed the question to the member across the way, he indicated that maybe there are some good things in the legislation. I would encourage those members to take a broader look at the importance of things such as our airports and the roles they play in our community, and at the airlines. The first speaker about the legislation made reference to the Toronto international airport, one of the finest airports in the world, I would suggest. Yes, there are some problems with the Toronto international airport; I have even had my own complaints and concerns in regard to it. I think the member and the Conservative Party are wrong to blame some of those issues strictly on the airport authority. There are many aspects to an airport. The legislation attempts to deal with a wide spectrum of issues that are important in order to make sure that our airports, airlines and different stakeholders are all going in the right direction, because we recognize their true value. There were interesting topics raised by members speaking to the bill. I made a quick note of some of them. One member made reference to the issue of time allocation, saying that the government is trying to push through legislation. So far, in listening this morning, I suspect that the government is going to have a difficult time without using time allocation on the legislation, primarily because it appears as if the Conservative Party is prepared to continue to talk and talk about this particular legislation. We will have to wait and see. I suggest it is important legislation, and hopefully, the Conservatives will come to the realization that it is in Canadians' best interests. We all know that members across the way could prevent the passage of the bill very easily by just talking. It does not take much to use up time when there are 100 members of the Conservative opposition who are determined to prevent legislation from passing. Another issue that was brought up by members opposite in dealing with this is the issue of the Canada Infrastructure Bank, about which I was able to ask the member a question. Our airports are very important to us. They are a very important aspect of Canada's infrastructure. We know that as a government, because we have actually invested in airports in a very real and tangible way. We have argued that by investing in infrastructure, we are building the economy. I think members need to be aware of the degree of importance our airports play in contributing to the economic well-being of our communities. There are large international airports, such as the ones in Toronto, Montreal and Vancouver, and in Calgary, which is growing exponentially, along with other airports, like my very own, the Winnipeg international airport. These airports play a critical economic role, but it is not just the large airports. In the province of Manitoba, there are the Winnipeg Richardson International Airport and the St. Andrews Airport, where training programs are provided. When we look at the St. Andrews community, we can see the impact aerospace has had on that community, which is just north of Winnipeg, just outside of my riding. There are training programs for domestic and international students to make sure there will be pilots into the future. People also rely on the transportation there. In the past, there have even been industries, such as the aerospace industry, which has invested in aerodrome in that area. Things like potential satellite development have been looked at. There are smaller airports throughout the province, such as in Brandon. There are also grass runways to help farmers with fertilizer and so forth. Airports are very important. The member made reference to infrastructure, and I would suggest we undervalue our airports if we are not prepared to invest in them. Investing in airports is something we have done as a government. Conservatives talk about a lack of actions by the government, trying to give the impression that things are broken. This is a consistent message we hear from the Conservative Party. Its members go around the country espousing how Canada is broken in every aspect. It is as though everywhere a Conservative member walks or flies, there is a black cloud over them. They want to rain negative thoughts as if everything were going wrong in Canada. The degree to which they push that is amazing. Whether it is on the floor here in the House or through social media, they want to give the impression that Canada is falling apart and is broken. Conservative members have stood already to talk about this legislation. They have said that it was terrible legislation and that they would be voting against it. This is legislation that would make a positive difference. I have news for my friends across the way, and it is that the vast majority of Canadians recognize and know Canada is not broken. They know there is good reason to believe Canada is on the right track and moving forward, especially if we compare Canada to virtually any other country in the world, particularly the G7 and the G20 ones, the most powerful industrialized countries. Canada is doing exceptionally well. This legislation supports the idea and principles of moving forward. The government has a responsibility to bring in budgetary and legislative measures that would have a positive outcome for Canadians. We have seen that consistently from day one. I would suggest to my Conservative colleagues that they let a little sunshine come in and start talking about some of the good things that are taking place, even here in Ottawa. I will give some specific examples. Even though the Conservatives are apparently going to be voting against this legislation, let me make references to what this legislation would do. The bill would establish requirements respecting the provision of information to the Minister of Transport by airport operators, carriers and entities providing flight-related services. It would establish requirements. How is that a bad thing? It is building up expectations. We should all have expectations of the different stakeholders. I would think members on all sides would support that. The legislation would make regulations respecting the development and implementation of service standards related to flights and flight-related services, including a dispute process. Those who travel, especially who travel frequently, I am sure, could share all forms of stories. I have been to the Ottawa airport, as all of us have, and I have heard the reasons and rationale that are often given. It is not just one sector of the airport. I have been in a situation of waiting for a flight crew to arrive because of traffic issues. I have been in a plane that sat on the tarmac waiting, as other passengers have, for a ground crew to arrive. I have spoken with constituents who talked about the problems with baggage. The problems are wide and varied. I have had frustrations with Air Canada, in particular, most recently with the cancellation of direct flights and the excuses given. There is a wide spectrum of factors that need to be taken into consideration, so the idea of making regulations respecting the development and implementation of service standards related to flights and flight-related services, including, I would emphasize, a dispute resolution process, is a good one. How many times do we hear from individuals who have legitimate concerns about what is taking place at airports, things that cause all sorts of delays for people needing to get to their destinations in a timely fashion, which might cause other problems? This aspect of the legislation is very positive, yet the Conservatives seem to have overlooked that because they are again voting against the legislation. Hopefully, as I go through some of these things, they will reconsider their position on the legislation. What we are really talking about is, in essence, a framework and principles. If the legislation is allowed to go committee, members would be able to add additional thoughts. If there are ways they think they could improve the legislation, they could put them in the form of amendments. Conservatives should at least have an open mind, as opposed to saying they do not support the legislation and that they will not allow it to go committee because they want to talk it out. As Conservative members who spoke before me indicated, they are concerned with issues such as time allocation, so they are setting down some track on that particular issue. They do not want the legislation to go forward. I will go through other issues, but just based on a couple of the things I have mentioned already, why not allow Canadians to have the types of laws that will impact the quality of services at our airports, such as the dispute mechanism, as I pointed out, to address the frustration? People want to understand that there is a way to allow them to receive some sort of attention with respect to the concerns they raise, as opposed to, let us say, contacting an airline and hoping to talk to someone live, who then tells them they have to go through a particular department, or whatever it might be, let alone trying to contact an airport itself. The bill would require airport authorities to publish information on diversity among directors and senior management. I have been to airports that have an airport authority board. The diversity of our boards is important to the government. We saw a feminist Prime Minister who said that the makeup of cabinet needs to reflect the makeup of Canada. I would argue we have the most diverse cabinet in the history of Canada. One should not be surprised to see that we want some of these other corporate entities to also incorporate diversity. Whether it is the federal government through showing leadership or within some of the corporations we are responsible for, sending a message of expectation on diversity is a positive thing. I would think the Conservative Party would be inclined to support something of that nature. However, if that is one aspect it does not support, then it can attempt to bring in an amendment at committee stage to see if it can get a majority from the MPs. After all, we have a minority government here. That means it takes more than one political party, even at committee stage, to get something passed. Could the Conservative Party get enough support for some of its ideas? Maybe one of the reasons it does not want it to go to committee is that it knows that, in may ways, it cannot generate the support required. The bill provides for an administration and enforcement mechanism that would include an administrative monetary penalty framework. The legislation does not necessarily have to go into the details, which we have already heard from some of those speaking to the legislation. They are saying that it is not specific enough. The legislation does not have to deal with the specifics of everything, and members know that. This particular point talks about providing an administration and enforcement mechanism that would include an administrative monetary penalty framework. There needs to be a consequence, and that consequence can be defined better through regulations. I again see that as a positive thing. If things are not going right at our airports, being able to establish fines and other potential consequences would be a positive. I am very quickly running out of time. I wanted to talk about the port authorities and highlight them because the members opposite did not talk about that. I raise the fact that these changes to that aspect of the legislation, the Canada Marine Act, is in the best interests of all of us. I am thinking specifically of our farmers and producers in the Prairies. I am being very fussy on that, but we need to look at how fines and fees are established, and we have to ensure there is some sort of dispute resolution mechanism in place to protect the interests of our prairie farmers. There is so much within this legislation, but I have already run out of time. I hope the Conservatives will flip-flop and support the legislation.
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  • Nov/21/23 10:40:29 a.m.
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  • Re: Bill C-52 
Madam Speaker, the member highlighted, which I think I made very clear in my remarks, the concern I share with him on the lack of transparency in Bill C-52. He spoke of the transportation difficulties in his area, and I would echo that, as there are many similar transportation challenges in northern Ontario. He mentioned Via Rail, and there is a Via Rail “station” in our riding where people are standing outside, often at 2 a.m. or 3 a.m., waiting for the train to come through. It is a very limited service and a difficult service for many people to access, so I share a lot of the concerns the member raised. Hopefully, we will be able to work together and with the other parties to bring more transparency to the bill.
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  • Nov/21/23 10:39:03 a.m.
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  • Re: Bill C-52 
Madam Speaker, I commend my colleague from Kenora on his speech. We have here a government that is trying to rein in the airlines. I would like to mention a very specific situation that is happening in my region, the Lower St. Lawrence. As of December 4, the Mont-Joli regional airport will no longer be offering any regional flights within the Lower St. Lawrence, nor will it be offering flights to Quebec City, Saint‑Hubert or Montreal. We are isolated. The government has no problem giving billions of dollars in subsidies to Air Canada, but when it comes to finding solutions and requiring airlines to provide services to the regions of Quebec, it does nothing. In Bill C-52, which is before us today, the government is seeking to increase transparency by requiring airport authorities to publicly disclose information respecting directors and senior management, but that is not what people in the regions need. They need airlines. They are isolated in terms of transportation. It is impossible for them to travel to urban centres. We do not have any trains. As members know, Via Rail is a fiasco. The train comes through twice a week at two o’clock in the morning. That is the service that is provided in my riding. Well done to the federal government on that one. As of June 2020, Air Canada closed its doors and sold all of its assets in the Mont-Joli regional airport. I would like my colleague from Kenora to tell us what he intends to do if the federal government provides billions of dollars to airlines that are not active in the regions of Quebec.
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  • Nov/21/23 10:26:45 a.m.
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  • Re: Bill C-52 
Madam Speaker, it is great to rise in the House. The Liberals could clap too. I appreciate the warm reception from my colleagues, even if it is a bit sarcastic. I appreciate the opportunity to rise and share some comments today on behalf of the people of the Kenora riding and right across northern Ontario. I apologize for causing so much chaos in this place. It is certainly not my intention. It is an honour to rise today and speak to Bill C-52, the enhancing transparency and accountability in the transportation system act. As was alluded to by my friend from Battle River—Crowfoot before me, this bill was brought forward on the tail end of a disastrous travel season for Canadians. Looking back on 2022, we know that there were people who were stranded on the tarmac, stranded in planes for hours and stuck overnight at airports. I heard many colourful descriptions of the Toronto Pearson airport over that period of time. In particular, not just Canadians, but people right around the world expressed their frustration with Canada's air travel system. We were in international headlines for a lot of the wrong reasons throughout this period. The Liberals dropped this piece of legislation, Bill C-52, on the table in June. I believe it was the day before we rose for the summer break, which is a concerning trend that we have seen from the Liberal government. It drags its feet for weeks and months on end; then, at the 11th hour, it puts forward a piece of legislation, saying that it is very important and that we need to move forward on it, right before the summer break. In some instances, when it comes to indigenous legislation specifically, the Liberals will drop it on the table without proper consultation and expect it to be rushed through the House of Commons. It is a concerning trend, and we see it here with Bill C-52. To speak to the bill more directly, I would note that, substantively, this bill proposes to set publicly reported service standards on private sector companies and government agencies responsible for air travel at airports, almost exclusively through regulations created by the minister. I will get into that more specifically later on. The bill would establish requirements respecting the provision of information to the Minister of Transport by airport operators, air carriers and any entity providing flight-related services. It requires that airport operators take measures to help Canada meet its international obligations in respect to aeronautics in accordance with directions issued by the Minister of Transport. As well, the bill authorizes the Governor in Council to make regulations respecting the development and implementation of service standards related to flights and flight-related services. This includes a dispute resolution process in respect of their development and publication requirements for information related to compliance with those standards. Further, the bill goes on to propose that airport authorities formalize noise consultation processes, publish climate change action plans and publish information on diversity among the directors and senior management of those airport authorities. I want to bring it back to the issues the transport sector is facing. We particularly talked about them in 2022, with all the issues that we saw as a result of the government's mismanagement. The Liberal government was very focused on the announcement of the bill and bringing this bill forward, again, at the 11th hour, right before we rose for the summer. Throughout this time, we have seen that the backlog of complaints with the Canadian Transportation Agency has grown by an average of 3,000 complaints per month. There are currently over 60,000 complaints awaiting adjudication. This bill does nothing to address that massive backlog. Passengers who have been unable to resolve compensation claims with airlines are having to wait over 18 months to have complaints considered by the Canadian Transportation Agency. It would have been a positive step to see the bill include some standards for the CTA as well to address the fact that, as we have seen quite clearly as a result of the government's mismanagement, an incredible number of people are waiting for a response from that perspective. Conservatives have been advocating and will always advocate the rights of air passengers to receive compensation in instances where there was inadequate service provided, or perhaps even no service provided in many instances. We believe that every federally regulated entity that has a role in air travel must be financially responsible for delays or cancellations. This should include airlines, of course, and it should include airports, the Canadian Air Transport Security Authority and the Canada Border Services Agency. In looking at Bill C-52, we know that the CBSA would be excluded from it. It is further unclear which entities would in fact be considered under the bill, as it would be broadly left to future regulations. It is unclear what service standards would be and what consequences there would be for those who fail to meet them. Again, as a result, this is setting the pathway for much to be decided through regulation by the government and by the minister directly. That is something that I just want to focus on a bit more. It is part of a concerning trend with the current government, which is moving forward with trying to give its ministers more power, rather than respecting Parliament's ability to debate and pass legislation. Overall, the bill is at best a toothless one that contains no specific remedies to the issues we are seeing in the air transportation sector, but the more concerning part is the power going directly to the minister. I say it is concerning because it is definitely not the first time we have seen an example of the current Liberal government going for a heavy-handed approach. We see, on a regular basis, the government's desire to move time allocation and limit debate on bills in the chamber, not allowing MPs the opportunity to rise and to speak to issues of concern to them, or to speak to different pieces of legislation. We also cannot forget that it is the current government that brought forward the online censorship bill, which gives too much power to the government itself to regulate what people can see on the Internet. As a result, as we all know, it has been almost impossible to share certain news articles and pieces of information on social networking sites. I will remind members that it is the current government that brought in the overreaching Emergencies Act during the freedom convoy protests. It is the government that originally looked to ban a number of firearms through an order in council instead of bringing the issue to Parliament to be debated. If members can remember all the way back to 2020, during the height of the COVID-19 pandemic, buried in an initial aid package, the current Liberal government attempted to grant itself unlimited tax-and-spend powers until the end of 2021, which would have been, at that time, over a year of unfettered and unchecked spending. I share all of these examples because there is a concerning trend of the current government's granting more power to itself and trying to, in many ways, circumvent the will of Parliament. In terms of Bill C-52, it is difficult to comment specifically on many of the service standards and what their effectiveness may be, because we do not know what they are. The government is asking Parliament and Canadians to trust that it will be able to get this right through regulation. However, after eight years of the government's mismanagement, Canadians are losing their trust in the Liberals, and I would say that I am as well. It is not that they ever had my trust, but I certainly do not trust them to move forward on these regulations. I look forward to questions, hopefully from the member for Winnipeg North.
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  • Nov/21/23 10:13:13 a.m.
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  • Re: Bill C-52 
Madam Speaker, I will start by letting you and the table know that I am splitting my time with my hon. friend and colleague from the beautiful riding of Kenora. Although he is not from western Canada, he is on the western side of Lake Superior and it is a beautiful part of our nation. It is an honour to rise to enter the debate on Bill C-52 and kick off the debate we are having here today. I will take a brief moment to acknowledge one member of my team whom I had the honour of honouring last night with the presentation of her five-year service pin, although with a four-year delay, for her time in the House of Commons. I note on the record how appreciative I am of my casework manager Amy. I know that all of us in this place work diligently, but we could not do what we do without the good people who support us in our offices. I give a big congratulations to Amy, although the presentation is four years late because of COVID, for her five-year pin, which she was granted last night at a ceremony where so many long-serving members and employees of members of Parliament were given pins. We are here debating Bill C-52. Although I cannot show it to members, I did share a video on my social media shortly after it happened that highlights what I would suggest is the failure of the Liberals when it comes to the air transportation sector. I will take members back a number of months to when the president of the Greater Toronto Airports Authority was holding a press conference and talking about how improved the service at the Toronto airport was. The cameraman, who I hope still has a job, did a great job of exposing something that we often in politics refer to as gaslighting. As the president of the Greater Toronto Airports Authority was at Pearson airport talking about how great their service record was and how they had recovered from the challenges related to COVID, with a long speech opining on how great their work was, the cameraman simply panned the camera up toward the departures screen of the airport. I encourage members to imagine this shot. Anybody who is watching can google this and easily find the video. If I was not prohibited from showing it in this place, I would show it, because it was a demonstration. As this high-placed president of the Pearson airport authority talked about how great their service record was, the cameraman simply panned the camera up toward the departures screen. I know all of us in this place spend a fair amount of time in airports. I know my colleagues experience this on a daily basis. What we see when there is a delayed or cancelled flight is an orange or a red line. A majority of the flights that day had been delayed or cancelled, which was completely contrary to the message being presented by this airport official. I bring that up here today because it is an illustration of the government's record when dealing with challenges that our nation faces. The Liberals are quick to talk and quick to make announcements, but when it comes to delivering results for Canadians, they fail and the facts prove it. As we saw in that video, the cameraman did more investigative reporting than probably the Minister of Transport and his office had done when it comes to showcasing the failures of our transportation sector. As a member of Parliament who represents a rural area of Alberta, I do not have any international airports in my constituency, although I have a whole host of airports of a regional nature, and I have many constituents who are required to use our transportation system. I have heard from hundreds of people, probably more than a thousand, over the course of the last number of years about how frustrated they are with the level of service being provided. It was the leader of the Conservative Party of Canada, the member for Carleton, shortly after he was elected leader of the party in what was the largest leadership vote of any political party in Canadian history, as a note for the record, who made the comment that everything in Canada feels broken. It was interesting that the Prime Minister and many Liberals over there took great offence to that: How dare the Leader of the Opposition make such a statement? Something was quickly repeated to myself, and many of my Conservative colleagues, and I know for a fact that it was shared with many members of the Liberal Party. I have just a slight aside. I find it really interesting that members of the Liberal Party stand up and say they have never heard from a constituent about a real concern. For example, we can take the carbon tax, frustrations when it comes to our air transportation sector or any other of a host of issues. Maybe my colleagues could enlighten me if I am the only one here, but I am getting cc'd on emails that are being sent by constituents of Liberal members of Parliament who find my content on Facebook, Instagram or Twitter. They cc me when sharing their concerns with Liberal members of Parliament. It is very interesting when those Liberal members stand up. I believe it was a constituent in the riding of the parliamentary secretary, the member for Pickering—Uxbridge. The member said she had never had a concern brought to her attention related to the carbon tax. I am cc'd on emails sent to those MPs, and I think it speaks to how out of touch the Liberals are. We have Bill C-52 before us, with three parts that sound great. However, when it comes to the substance of the bill being able to address the challenges we face, we certainly heard from stakeholders who shared that this bill does not deal with the meat of some of the challenges that our airports face. I know we have also heard some concerns about how this would affect other federally regulated transportation sectors, including ports and our rail system. There are concerns about whether the measures in this bill would be enforceable. The former minister of transport in this country oversaw one of the worst failures in our transportation sector. It led to Canadians facing, in many cases, tragic frustration because they would miss things such as weddings and funerals because of the failures in the system. The minister was fired, yet here we are debating this bill that simply does not address the meat of the challenges that our transportation sector is facing. I look forward to being able to answer some questions about why we need to ensure that we have a transportation system that works for Canadians. Unfortunately, under the Liberals, we have seen a deterioration of the trust that Canadians should be able to have in that sector. As a large country, we need to know that our infrastructure works for Canadians. Under the Liberals, that system has become broken. This bill would not take the steps required to fix it. I look forward to answering questions on this subject matter.
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Mr. Speaker, I thank my hon. colleague for the Thursday question. Tomorrow, we will continue with second reading of Bill C-57, the Canada-Ukraine Free Trade Agreement implementation act. Next week, our priority will be given to Bill C-34 concerning the Canada Investment Act; Bill S-9, the Chemical Weapons Convention Implementation Act; and Bill C-52 to enact the air transportation accountability act. Finally, next Tuesday shall be an allotted day.
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  • Oct/27/23 1:18:53 p.m.
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  • Re: Bill C-52 
Madam Speaker, I want to begin by acknowledging that I am speaking today from the traditional territory of the Algonquin Anishinabe people. I am happy to speak today to Bill C-52, which aims to enhance transparency and accountability in Canada's transportation system. One essential element of this proposed legislation is the air transportation accountability act. Since the pandemic, air transportation in Canada and around the world has faced many challenges on its path to recovery. It has become quite clear that new measures are needed to support the sector in meeting the needs of all Canadians. I have heard from so many constituents and from stakeholders on all sides of this, hearing their feedback and learning about the challenges they have been struggling with as they try to get around across Canada and around the world. While Canada is not alone in this, the increased number of flight delays and cancellations over the past two years have impacted way too many Canadians. That, combined with other congestion challenges such as long lineups and lost luggage, has made it clear that there is a need for increased oversight of our transportation system. By improving accountability and transparency in the air sector, we could really build a stronger and more resilient system with improved services to Canadians when they travel by air. The bill before us includes many provisions for improving our transportation system, but today I want to focus on the five types of new requirements it would establish related to transparency and accountability in Canada's air sector. Under the proposed legislation, the Minister of Transport would gain the ability to make regulations requiring airports and air service providers to establish and report on service standards in relation to flights and flight-related services at airports. Airport operators would be required to comply with a formalized consultation and notice process around aircraft noise. Air operators and others would be required to provide information to the Minister of Transport on request, and airport operators would be required to develop climate change mitigation and adaptation plans and to report on diversity among their senior management. Each of these new requirements, in its own way, would help us increase accountability and transparency in Canada's air transportation system, with the ultimate objective being to make sure that Canadians are able to travel safely and efficiently across our country and across the world. This bill would also enable the creation of regulations requiring air operators to create, implement and report on service standards. This would offer many improvements to transparency and accountability in Canada's air sector. The proposed regulations would specify which services require standards. Air sector entities would be expected to develop targets for those standards so they could be tailored to their individual circumstances. The regulations would also set criteria to establish which airports would be subject to these requirements. As we have seen, we need to have a cut-to-the-challenge approach and make sure that all of our services and all of the regulations are targeted toward addressing the challenges of each unique issue, as it is faced, across the country. Reporting on these service standards would show Canadians what level of service they can expect from the different service providers in the air transportation system. This would provide Canadians with more certainty about what to expect when they fly. This should incentivize operators to improve service and tailor their operations and their communications to better meet travellers' needs. It would help operators understand where there are challenges in the system and work together to fix them. Noise management, as we heard from the member for Saanich—Gulf Islands, has always been a challenge for airports and the communities around them. That is why we are proposing to introduce a standardized process for noise management at busy airports, meaning airports that have at least 60,000 annual aircraft movements. Currently, this would include Toronto Pearson, Vancouver, Montréal-Trudeau, Calgary, Edmonton and Winnipeg. Sometimes when I am flying from Ottawa to Pearson and I look down, I can see my own house as we fly into Pearson airport. The proposed legislation would require airport operators to establish a noise management committee with representation from the airport, air navigation, aircraft operators and local municipalities. This would provide members of the public with a clear point of contact through which they can express any concerns regarding aircraft noise. When changes are proposed to temporarily alter flight paths or airspace design, the party proposing them would be required to formally notify the local community. For permanent changes, there would also be a requirement to consult local residents, giving them the opportunity to make their voices heard. I know my constituents would greatly appreciate that. By providing Canadians with additional clarity around noise procedures, this change would also improve communication and enhance transparency at major airports to ensure that local communities are appropriately informed about proposed changes. Information is key to a well-functioning and efficient transportation system. Bill C-52 would enable the Minister of Transport to require air industry operators to provide information that is not already included in regular data recording requirements on an as-needed basis. This would enable Transport Canada to make more informed decisions to support improvements in air travel. For example, during crises, this new power would help the federal government to better manage disruptions. This would complement measures recently introduced under the Budget Implementation Act, 2023, No. 1, regarding sharing data. To strengthen and standardize our airports' climate action, Bill C-52 would support Canada's environmental agenda by requiring certain airports to develop and publish five-year climate change mitigation and adaptation plans. This would include a greenhouse gas emission reduction target. These plans would describe the current and anticipated impacts of climate change on the airports, and set out an action plan for their intended response. This requirement would apply to airports that have had more than four million annual passengers over the last three years, which currently includes Toronto Pearson, Vancouver, Montréal-Trudeau and Calgary. We expect more airports to reach this threshold within the next few years as traffic returns to prepandemic levels. Under Canada's aviation climate action plan, Transport Canada and other departments will work with Canadian airport authorities to support and advance their decarbonization efforts. The impacts of climate change are more apparent than ever, and more needs to be done. We know that climate change mitigation is important to Canadians. These requirements would ensure that Canada's largest airport authorities are transparent about their environmental impact and also accountable for their emissions. Another issue that we know is important to Canadians is equity, diversity and inclusion. Ensuring greater transparency in the air sector would help us address long-standing equity, diversity and inclusion challenges. Under the proposed provisions, federally incorporated airport authorities would be required to annually report on diversity among their directors and senior management. This would help encourage these entities to ensure that their directors and senior management are reflective of Canadian society and that their reporting is consistent with that of other corporations. I am proud to support this bill in its efforts to encourage our air sector to be more reflective of the diversity of Canadian society. Not only do we need to reflect the diversity of Canadian society, but we also need to incorporate the lived experiences of diverse communities and use those experiences to ensure that we are providing service delivery in our air sector in an efficient, accessible and accurate manner for all Canadians. By encouraging the players within the sector to be more transparent and accountable, Bill C-52 would ensure that Canadians can continue to rely on our system now and into the future, regardless of what disruptions may come. That is why I am asking my hon. colleagues to support Bill C-52 and the measures it includes to improve accountability and transparency in Canada's transportation system. These changes would encourage the further development of an air transportation system that is socially and environmentally responsible, strong and—
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  • Oct/27/23 1:14:49 p.m.
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  • Re: Bill C-52 
Madam Speaker, I want to particularly thank my colleague from Port Moody—Coquitlam for bringing the focus back to treatment of travellers dealing with disabilities. It is an important point. To the member for Nepean's point, I think we may have the beginning of an aircraft noise caucus to take amendments forward on Bill C-52. We need to do much more. There are serious health impacts from aircraft noise, so I will add Saanich—Gulf Islands in, and I think almost every member of Parliament would have constituents who basically have their quality of life reduced to almost nothing from repeated low flights over their homes. Certainly in my constituency, I have tried with Nav Canada, I have tried with Transport Canada and I have tried with various airport authorities to get some relief for constituents. I look forward to bringing forward amendments, and I thank the member for Port Moody—Coquitlam for bringing that focus to her speech.
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  • Oct/27/23 12:54:06 p.m.
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  • Re: Bill C-52 
Madam Speaker, this bill is timely as I stand today to speak on behalf of my community of Port Moody—Coquitlam, Anmore and Belcarra, as well as Port Coquitlam, which recently petitioned the government with the following ask as it relates to the Vancouver airspace modernization project. They call upon the Minister of Transport to do the following: ...prepare an independent environmental assessment of the noise and emissions impacts of the proposed flight paths, including recommendations for minimizing such impacts, prior to the proposed changes taking place. This environmental assessment should be based on the latest global research and recommendations for noise and emissions limits, should be independent of Nav Canada, and should be made public when completed. The minister responded to my constituents by stating: Aircraft noise is a complicated and often difficult issue faced by airport authorities and communities around the world and it is essential that the public has the opportunity to provide their feedback on potential changes. I agree with that. He went on to state: That is why the Government of Canada put forward Bill C-52, which if passed, would create a process for airports to notify and consult the public on changes to airport design that could affect aircraft noise. The minister went on to state: Transport Canada previously worked with Canadian airports and NAV CANADA to develop a voluntary protocol for the aviation industry entitled Airspace Change Communications and Consultation Protocol that was published in 2015. This protocol amplified the aviation industry’s commitment to include environmental considerations to communicate and consult with communities. I am here to tell the government that the voluntary protocol did not meet the standards of consultation in my community. I was at Nav Canada's onsite community consultation in Coquitlam earlier this year with respect to the Vancouver airspace modernization project. I can tell members that the room was not set up to be disability or age friendly, it was difficult to navigate the information boards and there was not enough staff to answer important questions from residents. In addition, even the City of Coquitlam did not know about the consultation event, the two mayors whose jurisdictions border the City of Coquitlam knew nothing about it and wrote letters to Nav Canada asking for more detail about the flight plans and more time for their residents to provide feedback. I too wrote a letter to Nav Canada letting it know that the consultation process was inadequate and asking it to agree to an additional extended consultation process. It did not agree to this. This is an example of how the voluntary protocol is not working for people. This bill focuses on improving accountability and transparency. That is certainly needed, based on the experience of the people in my community. That is why the NDP supports this bill moving on to committee stage. While better data collection, reporting and the committee process are a step forward in the bill, Bill C-52 does little to establish standards or enforce accountability to protect people or the environment. This can be seen in how the bill plans to address airplane noise. Canada's air traffic has increased significantly over the past decade and industry observers forecast this will only increase as passengers and cargo numbers at Canadian airports continue to increase. The current approach of a performance-based navigation will not be sufficient and has had the effect of exposing previously unaffected residential areas to new air traffic. This led to complaints from some neighbourhoods that had not previously been under flight paths and were unaccustomed to dealing with the noise or public health impacts. More direct-flight routes and official arrival and departure procedures are here with us now. With a goal to improving airspace efficiency and safety and reducing greenhouse gas emissions where possible, we must also reduce exposure to aircraft noise in residential areas. The government needs to get serious about regulating and enforcing these impacts based on science. That is why the government needs to expand the representation on its noise management committee to include a local public health official as noise pollution can affect and impact population health. Canadians who live near high-traffic airports face disturbances at all hours due to flight noise. According to research compiled by the World Health Organization, excessive noise can have harmful health effects, including increased risk for IHD and hypertension, sleep disturbance, hearing impairment, tinnitus and cognitive impairment. There is also increasing evidence for other health impacts, such as adverse birth outcomes and mental health problems. As a result, Canadians impacted by airport noise deserve to see the science of any changes made to airplane noise around them. The NDP would go further than this bill does, to initially propose and implement the World Health Organization standard on noise around large Canadian airports, make Transport Canada's existing data on airport noise public and improve data collection on ground-level airport noise. These recommendations were all made in the 2019 report of the Standing Committee on Transport, Infrastructure and Communities, entitled “Assessing the Impact of Aircraft Noise in the Vicinity of Major Canadian Airports”. Noise pollution must be addressed by international standards, but so too must accessibility for persons with disabilities, who continue to be impacted by barriers in transportation. There is no example of this with a higher profile than what happened last week, when the wheelchair of the chief accessibility officer did not accompany her on her flight home from Ottawa. She was left without her essential mobility device. There are so many stories of persons with disabilities being disrespected, disregarded, degraded and put in dangerous situations because there is no accountability for the failures of industry. Too many persons have had similar experiences across Canada, showing how ill-equipped air transportation is in dealing with accessibility concerns. I hope that this high-profile incident will finally make change and that persons with disabilities who want to travel will get the respect and accommodation they deserve. The Auditor General of Canada published a report in March 2023 entitled “Accessible Transportation for Persons with Disabilities”. It examined the accessibility of federally regulated transportation services, such as planes and trains, for people with disabilities. There were a few key findings from the report that we need to look at. Of the 2.2 million persons with disabilities who used federally regulated transportation in 2019 and 2020, 63% faced a barrier. When these barriers are not tracked, there is no accountability and no action to correct it. That is what we are seeing. It was also found that the Canadian Transportation Agency had insufficient tools and enforcement staff to address barriers. This is seen from the statistic that 31% of CATSA managers and executives did not take the time to complete mandatory disability training. This training is essential and must be taken seriously by industry leaders. They will need legislation to do it, because they have shown that they will not do it on their own. Right now, the Canadian Transportation Agency does not have the authority to require transportation service providers to provide complaint data on accessibility regularly. It can do so only in limited and specific circumstances. The AG report found that this limits the ability to fully understand the total number and nature of complaints and, thus, identify and address potential barriers to accessible transportation. For example, when a wheelchair is damaged, a complaint can be lodged with the transportation service provider and, if necessary, with the agency. However, when complaints are submitted only to the transportation service provider, the agency is not made aware. There is no regulation enforcing that. Therefore, it does not know the full extent of the issues faced by persons with disabilities. In contrast, the same Canadian airlines travelling to U.S. destinations must report accessibility performance indicators, such as damages to mobility aids, to the U.S. Department of Transportation. Complaint data is one of the key sources of information that flags discrimination and problem experiences by travellers with disabilities. Not having the authority to regularly access this information limits the agency's ability to more strategically select the provisions of the Accessible Transportation for Persons with Disabilities Regulations to inspect. This creates an additional risk that the agency is not focusing its limited resources on the areas of the highest risk and those discriminatory barriers. Recently, the Canadian Transportation Agency ruled that the country's largest airlines need to do more to accommodate passengers with mobility devices. A consultation process with the disability community regarding the proposed accessibility regulation in this act must be the standard we have for all transportation systems. This should also include a new accountability process for accessibility complaints, including current outstanding complaints, to be heard, addressed and monitored for changes to be implemented. They must meet international standards. The last point I want to touch on today is postpandemic air travel. The pandemic has exposed deep underlying issues in Canada's air transportation sector, which resulted in chaos during the summer 2022 and holiday 2022-23 travel seasons. Airlines have come under fire for poor planning and trying to rebound too quickly in order to maximize profits. This has resulted in Canadians sleeping on airport floors and being stranded abroad, as well as Toronto Pearson airport being ranked as one of the worst airports in the world for delays. This legislation would provide regulation-making authority requiring improved service standards. In the briefing on this bill to the stakeholders, the government said, “Regulations developed would establish the services that require a service standard, but the intent is not for the regulations to establish specific target metrics.” Why is this not the intent? The NDP supports stronger collaboration and service standards for all aspects of air travel. However, those service standards should be developed and implemented by the government to ensure consistency across the sector and to ensure that airlines and airports are not left to regulate themselves. We have seen that, when left in their own hands, companies will take shortcuts, do minimal work to make a change and put profits before people. New Democrats would add this: If the government truly wants to address delays and inconsistencies in the air travel sector, it should take steps to improve working conditions for airport screening officers by ending contract flipping and by supporting training programs. The NDP agrees that establishing service standards for air sector providers is important. However, the government should ensure that those standards are consistent across the sector and serve the best interests of workers and travellers. In summary, New Democrats want changes to this bill that will positively impact those affected by airplane noise and pollution and those who use air travel, including passengers with disabilities. We also want established guidelines for how the new data-sharing provisions will be used to effect positive changes in the sector. Government must strengthen the contents of airport climate plans to ensure that emissions targets are consistent with international commitments to the Canadian Net-Zero Emissions Accountability Act. I will close by saying that the proposed act requires airport authorities to prepare climate change plans using international standards, but it has no similar requirement for noise or accessibility. This feels discriminatory, so I ask why. This needs to be corrected. Additional accountability is needed in this bill by adding that airport noise committees must evaluate noise complaints in a manner consistent with recognized international standards. Complaints relating to accessibility must also be evaluated in such a manner. We cannot leave this to be fixed in a private cabinet meeting.
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Mr. Speaker, it is with great enthusiasm that I rise today to speak to Bill C‑52. From the outset I want to say that the Bloc Québécois will support this bill to have the chance to study it closer in committee and improve it. We know that the bill is trying to resolve various problems that have arisen at our airports since air traffic has resumed. Obviously that is a good thing, because there has been no shortage of problems at our airports since the end of COVID-19. This leads me to the first point of my speech, about airport and airline service standards. I believe that the intention here is good. We all remember, for those who managed to get a federal passport to travel, what a mess there was at Canada's airports in the summer of 2022. As members will recall, the government refused to propose a plan to lift the health measures. Why? Rather than provide predictability to our citizens, our industries and our businesses, the government chose to contribute to polarizing this issue, like the Conservative Party. Each side did that in its own way. Consequently, when the government lifted the public health restrictions for travelling abroad, people rushed to our airports. That resulted in all the chaos we witnessed, when hundreds of flights were delayed or cancelled and passengers were stuck sleeping on the floor at airports. There were also extremely long wait times at customs, which, incidentally, is a federal responsibility. That is also not to mention the horrendous lineups for boarding. The Bloc Québécois's intuition before those problems occurred was right. We warned the government that its passenger bill of rights was by no means a panacea, and sadly, the unfortunate things that happened proved that to be true. It became very clear that certain airlines preferred to make more money by overbooking their flights. They knew that they would be unable to keep their commitments. However, they also knew that it would not be too much of a problem because the complaints would not go anywhere, given the interminable delays at the Canadian Transportation Agency. Because there is no serious punitive mechanism for these airlines, some of them chose to act unscrupulously, and that is shameful. The second key moment in this saga happened last winter. Members may recall that a snowstorm left many flights grounded. We agree that no one can be blamed for a snowstorm, not even the Minister of Environment and Climate Change. We are not holding the government responsible for rain or good weather—especially not good weather, of course. The fact remains, however, that although events beyond our control can affect air transportation services, airlines have a responsibility to their customers that they cannot shirk. They have to provide food to people left waiting for hours, or even hotel rooms and return flights if their customers are stuck in Mexico, for example. Unfortunately, some airlines failed to live up to their responsibilities that time, too. Further to that point, I want to talk about Cirium and FlightAware, the firms that compiled data for La Presse. They determined that there were more than 2,400 delays and cancellations during the holiday season last year, that is, between December 19, 2022, and January 4, 2023. Their figures show that over 55% of Air Canada's 1,000 flights were delayed. For Sunwing, the figure was two-thirds. Every airline had issues. It was during this period that Sunwing suspended several return flights from Mexico, stranding travellers there for days. People criticized the company's incompetence, and Sunwing was forced to apologize to its customers. We talk a lot about airlines, but we cannot forget about Via Rail. This rail company was also singled out for blame. Passengers were trapped on board a train for hours. In one case, it was an entire day. That is unacceptable. Following this second unacceptable event, the Standing Committee on Transport, Infrastructure and Communities took up the issue. My esteemed colleague from Pierre-Boucher—Les Patriotes—Verchères, whom I commend, proposed several improvements to the passenger bill of rights. These improvement include the following: shifting the burden of proof to the airlines; changing the grounds on which a carrier is not required to provide compensation; improving the complaints process to reduce delays, finally; making the Canadian Transportation Agency's decisions public to establish a type of jurisprudence, so that anyone forced to go to court several years after the incident will know exactly what the agency is basing its arguments on; and increasing fines for airlines. These proposals were included in the government's Bill C‑32. Just one thing was left out, namely the need to ensure that airlines treat people with respect and dignity. I believe that is the objective of the service standards, that is, to ensure that airlines treat people like people, for example, and as I said earlier, by providing them with food when the plane is grounded for several hours, as well as a hotel room instead of the floor to sleep. This is a step in the right direction, and we welcome it. The only concern that I have about this measure is that it does not force the government to set standards for the services it offers itself. We know that some airport delays are caused by the federal government. I spoke about it a few moments ago. The endless wait times at customs and security because Ottawa is not providing sufficient funding are not the responsibility of airlines or airport authorities. The federal government needs to lead by example and set service standards for itself. That is what we are asking it to do today. Once again, what we are seeing in this bill is that the government is setting standards for airports and airlines. That is good, but the government, the royalty that does not negotiate with its subjects, remains above all that, and the problem remains unsolved. The government should have implemented such measures here at the same time in order to set the example. My second point about this bill has to do with something entirely different and that is the management of airport noise out of respect for the neighbouring community. The bill forces airport operators to establish a noise management committee, which will be responsible for dealing with complaints from the public and giving notice to the public with respect to noise alterations. The committee is made up of one representative from the airport operator, one representative from Nav Canada, one representative from the municipal or local government and one air carrier representative. Under the bill, the committee will meet at least four times a year and allow public participation. In practical terms, it is hard to say whether the committee will really improve neighbourliness between airports and residents, but it is safe to say that having this committee will facilitate both the process and communication on this issue. As we know, there are numerous problems that arise between airports and neighbouring residents, and they are often brought to the attention of the MPs who represent these citizens. As I was saying, the committee will not solve everything, but it can facilitate communication. That is why we welcome this party's intention. However, we are aware that this remains a serious and deep-rooted problem. Citizens are reaching out to us, especially to our colleagues who represent ridings with airports near densely populated areas. People are saying they cannot stand hearing airplane noise all day long. We need to continue to do more, but this is a good first step. Another aspect that we welcome is the establishment of greenhouse gas reduction targets for airports and ports. They will not be exempt. As members know, the bill requires municipalities to develop and adopt a five-year plan on climate change adaptation measures. We are talking about the current and anticipated impacts of climate change on airport operations for airport authorities and reducing greenhouse gas emissions. Specifically, this is about targets and adaptation in relation to the previous plan. Governments will also have to publish their plans. This part of the bill aims to force port and airport authorities to come up with a plan to reduce emissions and adapt to climate change. Given the importance of this infrastructure, we welcome the proposal in this area, as well. However, we did find some problems in several areas of this bill and in many other bills introduced by the government. What is the problem? Airport obligations are determined by regulations. In other words, they will be determined by the government, who will not have to be accountable to the House, to us legislators. Today, as we debate Bill C‑52, it is impossible for us to determine the effort that will be required from airport authorities. In other words, Bill C‑52 gives the government the power to say that it will impose rules later, that it will determine them alone and it will not be accountable to anyone. This can likely be explained by haste. They probably want to go too fast and for us not to take the time to do things properly. I will come back to that a bit later in my speech. This looks good on paper, but since the devil is in the details and those will not be decided until later by regulation, we will remain skeptical about the scope of this measure. As I was saying, this is not the first time the government announces good intentions on the environment, when we know its true nature, namely to continue giving subsidies to the oil companies, authorize Bay du Nord, fund at great cost the expansion of Trans Mountain, and so on. We are not fools. Let us come back to Bill C‑52. Another part of the bill deals with the collection of information and the handling of complaints regarding airport accessibility for people with disabilities. That is obviously very important. Here again, the intention is highly commendable and it is consistent with the objective of the Accessible Canada Act, which is to eliminate barriers for people with disabilities by 2040. We all saw stories in the news about people with disabilities who were unable to receive the services and support they needed. What is more, quite often, they were not treated with the respect that every person deserves. Every incident like that is one too many and unacceptable. It is imperative that things change, that action is taken. Let us hope that Bill C‑52 helps to improve the situation and that such incidents never happen again. As I was saying, the problem is that the bill does not indicate what the government intends to do to improve the situation. However, it does indicate that the government will be able to create regulations in that regard. The bill targets a problem that must be resolved to comply with other laws, but it gives the government power to adopt regulations and does not make the government accountable to the House, which is unacceptable. Again, I will offer some criticism about this approach. Passing legislation that only allows the minister to make the rules bypasses the spirit of the legislative role of Parliament. It does not allow us, the elected members, to properly defend the interests of the constituents we represent. At some point I would like to officially make this request to the Chair, who is the defender of our rights and privileges in the House. I would like to know whether it is acceptable for the government to operate in this way this often, having everything go through regulations instead of through laws that can be studied thoroughly by us, the legislators. In my opinion, the government is assuming rights that are also those of the House by proceeding in this way. Obviously, when there is a majority vote then it is the House that it is giving these rights to the government. This raises a rather fundamental question. The government is proceeding in this way to go quickly and to hide what will be unpopular. That is an issue that deserves a lot of reflection. In its current form, Bill C-52 creates a great deal of uncertainty for the industry, which is being told that the government has plans without being informed of how it intends to go about implementing them. Will the industry receive clear information on what will be implemented in the regulations? Will it be able to have a constructive and positive dialogue within the acceptable time frame allowed by the government? The industry has to rely on the government's good faith. This leads to a concentration of powers, which is worrisome, because when power is concentrated in the hands of the minister, this runs contrary to the spirit of the separation of powers necessary for a healthy democracy. I really wanted to take a moment to point this out. I think it is necessary because we would prefer that the government do its job and legislate through laws rather than regulations. We believe it is necessary, even when one has very noble intentions such as making our airports more accessible and inclusive. On this point, there is another part of this bill that I want to commend. The bill provides that airport authorities will henceforth be required to produce a report on diversity among their directors and members of senior management. Once again, the details will be defined by regulation. Based on what Statistics Canada wrote in its report on diversity among directors and senior management, inequities persist among men, women and visible minorities. As we know, the last two groups are under-represented and there are still wage gaps, even when the main reasons for gaps, such as occupation, education, and the number of weeks or number of hours worked, are accounted for in the Statistics Canada study. We have a duty to address these inequities and we will continue to do so. We applaud the fact that Bill C‑52 includes a part on this subject. However, it does not say what is actually going to be done. It announces an intention in that the matter will be defined by regulation, once again. In conclusion, there are many, many elements of the bill that I would have liked to discuss, including criticisms about part 3 of the bill and the changes to port fees. Part 3 of the bill amends the Canada Marine Act and provisions regarding the fixing of port fees. A bunch of different taxes are mentioned, like tolls, dues and rates for things like harbour access, berthage and wharfage, not including payments made under a lease or licence agreement. There is a list of principles that port administrations have to observe when fixing fees. Part 3 of the bill also established a framework for complaints regarding these fees. We have some concerns about these principles, which could benefit from discussions in committee, improvements or clarifications. Proposed paragraph (a), for instance, states that “the fees must be fixed in accordance with an explicit methodology—that includes any conditions affecting the fees—that the authority has established and published”. We wonder if this principle is really necessary and what the reasoning is. There is also paragraph (c), which states that “the fees must not be fixed at levels that, based on reasonable and prudent projections, would generate revenues exceeding the authority’s existing and future financial requirements”. Our concern with this principle is that the wording could hinder development and investments in port infrastructure. The bill also enables the Canadian Transportation Agency to make regulations to establish fees to administer the provisions of the bill on fees. The bill does not specify who will be charged these fees because, once again, it will all be determined by regulation. That is how this party governs. It drafts a bill and asks us to vote in favour of it, but everything is determined by regulation so that the government is not accountable to the House. Is it because the members of this party are ill-intentioned and trying to pass things that we do not know about or is it because they are just incompetent? One has to wonder, but this way of doing things is shameful either way. Obviously, in committee, we will ensure that the principles outlined in the bill do not undermine the competitiveness of Quebec and Canadian ports. We will also take the time to study these principles and their effects. For example, again in relation to this same part, we are not convinced that the complaints process is the best, and we are wondering about the reasoning behind the principles that will determine port fees. I am sure my colleagues will address those aspects in more detail in the speeches that follow. I want to close by emphasizing that, as usual, the Bloc Québécois will take the time to study the bill in committee to improve it, with our main focus being that this future law must improve the day-to-day lives of Quebeckers. That is what we are always working to accomplish.
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  • Oct/27/23 10:51:50 a.m.
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  • Re: Bill C-52 
Madam Speaker, I gather that my colleague said the Conservatives are going to vote against Bill C‑52, partly because a number of entities were left out of it. He specifically mentioned the Canada Border Services Agency. I do not think we should necessarily vote against a bill because something is missing from it. We should pass it at second reading instead to send it back to committee, where constructive proposals can be made to improve it. I get the impression that the Conservatives are the ones missing out on a great opportunity here. I would simply like to know what my colleague wishes to see added to Bill C-52 in regard to the Canada Border Services Agency. To criticize a bill is one thing, but to make constructive proposals is another. Unfortunately, I did not hear any such proposals in his speech.
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Madam Speaker, it is a pleasure to address the House today with respect to Bill C-52, on behalf of the official opposition and on behalf of my constituents in Chilliwack—Hope. I think we are seeing a trend here with transport legislation from the government. It likes to put things into a press release that make it look like it is doing something, like it is taking action. When, in fact, we get into the details of the bill, no action is actually being taken. The bill was in response to a disastrous summer 2022 travel season overseen by the Liberal government, when we saw unprecedented cancellations, delays and waits in airports. It was an absolutely catastrophic reopening after the government shut down the industry during the pandemic. In the fall of 2022, the minister brought together a group of airlines, airports and executives in Ottawa because that was apparently going to solve the problem. It reminded me, quite frankly, of the industry minister's calling up the CEOs of Loblaws and other grocery stores to address the affordability crisis. In the end, it did nothing. It did not affect food prices. It did not bring down grocery inflation. It was just a photo op. The minister of transport gave the idea, assuring Canadians with a photo op he held with airports and airlines in the fall of 2022, that the winter holiday travel season would be different and that the Liberals would come together and solve the problems. We have seen that they had not solved the problems. There were more disastrous delays, cancellations and people sleeping on the floors of hotels because they could not even get into the airports to catch their flights. We saw unprecedented delays in that winter holiday travel season. We held emergency transport committee discussions about that. We called the minister before us and found out that he had not even bothered to pick up the phone to call the airports that were in chaos. He had not called the Vancouver, Toronto or Montreal airports. He had not called Via Rail when it had a massive shutdown that stranded passengers. The minister was missing in action and was called to account for that. The government, having seen the disastrous summer and winter travel seasons, decided it needed to do something. That something was Bill C-52, which was introduced in the last days of the spring session of Parliament. Once again, we are supposed to take the minister's word for it that this would now solve the problems in the air passenger system. Quite frankly, we have no problem with some of this, but we do have a problem with what is in part 1 of the bill. The government indicates there would be data sharing, there would be visibility on the data, and service standards would be set. It indicates that this would somehow make things better for Canadian passengers. What the bill does not actually set out is what entities would even be covered by the legislation. The bill would instead give power to the minister and the cabinet to determine which entities would be covered by the regulations. It would all be done by regulation, and there is very little in the bill that is actually defined. We are supposed to trust the minister and government that have presided over numerous travel disasters and numerous travel seasons that have been disrupted and have impacted thousands of Canadian passengers. We are supposed to trust them to get it right, because the bill itself provides a framework but does not provide the details. There is not even an indication of what data would be captured, but there is also not an indication of what would happen when service standards are not met. It is fine to collect data, to share that data and to have service standards, but if there are no penalties for failing to meet those things, there are no teeth to the bill and passengers would not be better served. One thing Conservatives have long called for is accountability for all federally regulated entities in the air travel system. Once again, the bill before us, while addressing some concerns, would not be strong enough to ensure that everyone who can impact a passenger's travel experience is held accountable. Airlines are held accountable through our air passenger protection regulations. However, these need to be strengthened, quite frankly, because too often there are cases where things within an airline's control are said by the airlines to be outside their control, and we agree with tightening that up. However, we believe that not only airlines should be held accountable but that entities like CATSA, the security service, also need to be held accountable. When it causes a delay because the security lineups are so long that people miss their flights, it needs to be held accountable. Nav Canada also needs to be held accountable. When its staffing delays cause airlines to have to throttle down, delay or cancel flights, it is the passengers who are impacted and not compensated, because those issues are outside an airline's control. Another entity that should be held accountable is airports themselves. If their baggage handling systems break down or if they are unable to clear flights in a timely fashion and they cause delays and cancellations, right now they are not held accountable. That is a glaring omission in this bill. We want to see all of these entities included and passengers able to be compensated when those entities cause them cancellations and delays. We see also that the Canada Border Services Agency, the CBSA, is not part of the legislation. We know that the CBSA's land border service standards are made public and show what its expectations are, but when it comes to airports, that information is not available and would not be captured by this bill. We know that when there were delays at customs halls caused by a lack of CBSA officers, people sat in planes on the tarmac or at gates, unable to deplane because a federally regulated entity, in this case the CBSA, was unable to provide services. Again, that means that passengers who are impacted by that are not able to be compensated because it is not included in the air passenger protection regulations and the CBSA is not held accountable. We believe that it needs to be explicit that all of these entities would be captured by the bill and that there would be actual repercussions if they fail to deliver for Canadians. Airlines should be held accountable and so should all the other federally regulated entities in the air passenger system. We have not talked about the Canadian Transportation Agency and whether it should have to share data on its performance, which impacts Canadian passengers. I would argue that it absolutely should be part of this accountability package. Right now, the backlog for the CTA is approaching 60,000 passengers. There are 60,000 people who failed to resolve a complaint with an airline, have gone to the next level and are now being told they have to wait up to 18 months to even have their complaint considered by the CTA. This is unacceptable. The backlog is growing by 3,000 complaints a month, and there is no plan that we have seen to clear this backlog or to hold the CTA accountable for its 18-month processing delays. Canadians who have experienced a delay or cancellation by an airline should not have to experience another 18 months of delay from a government entity to get that matter resolved. We know that an airline has 30 days to respond to the CTA, and if they do not respond, they get a fine, but the CTA can wait over a year. We have heard of cases where all of the information has been submitted, the airline has responded to the complaint and the CTA is sitting on it for over a year. That is not right for Canadian passengers. This bill should have visibility, data and service standards laid out for the CTA itself. I did find it a little interesting to hear the parliamentary secretary talk about the climate change policies of the government. I thought perhaps after yesterday's announcement that he might have deleted that section from his speech. The Prime Minister, after having voted numerous times to impose a carbon tax on Atlantic Canadians, on those who use home heating oil, came out yesterday and suddenly reversed his position. This is after his voting record and his actions, which have shown that he has no problem imposing a punishing carbon tax on Atlantic Canadians and those who use home heating oil. Now, just conveniently, for the next three years, until after the next election, he is taking that tax off of Atlantic Canadians. That is great for Atlantic Canadians and those who use home heating oil, but it does not do anything for those Canadians who use natural gas and are suffering under a carbon tax, which is actually a cleaner burning fuel by 30%. Interestingly enough, choosing to give relief for something he will not even admit causes pain is quite a climbdown for the Prime Minister, but it does not go far enough. That is why Conservatives would axe the tax for all Canadians, not just those the Prime Minister is concerned with, due to their plummeting support. Again, I think it is quite rich to have a Liberal government talk about how it is going to impose climate change targets or policies on airports when it has just shown that it would flip-flop, swallow itself whole and go against its own votes in the House of Commons when it is politically expedient to do so. We should not be expected to take the government seriously on this issue any longer. I want to talk a bit about the marine section of the bill. We are currently studying Bill C-33 at committee. We have yet to find a stakeholder who is satisfied with this bill. The witness testimony has been extremely clear that the government did not consult with them, the government did not listen to them and the proposals contained within Bill C-33 on port modernization would actually impose a made-in-Ottawa solution. There is more control from Ottawa and less local control. There was no response to the concerns of those who use and run the ports. We now have a marine section tacked on to Bill C-52, when the ink was not even dry on Bill C-33, which actually deals with port issues. It is interesting, to say the least, that a government that has a port modernization bill before the transport committee is already amending that bill through another bill in the House of Commons, which proves that the government does not have a plan and that it is not getting this right. Overall, we have seen that in the approach of the government, and this bill is a hollow shell. All of the major components of the bill would be decided later on in regulation by the minister and cabinet. The bill is something to talk about. It is something to point to, but it actually does not do anything. When it comes to part 1, that would all be left to regulation. I have feedback from some of the people we hear from, from time to time, such as experts on air passenger rights or aviation management. John Gradek, a lecturer at McGill University's aviation management program, said, “There’s lots of stuff about data sharing but not much about what or who would be taking action and in what conditions would action be taken”. Gábor Lukács, the president of Air Passenger Rights, said, “There may be penalties, but even those powers are left to the government to create”, rather than being set out in the legislation from the start. In its analysis of the bill, McCarthy Tétrault said that the bill contains “vague language, and, most importantly, [gives] significant latitude...to the Minister and Governor in Council to enact wide-sweeping regulations.” This is a bill that is vague and does not contain specific remedies to the problems that have been plaguing this system for months now. The bill would give way too much power to a minister and a government that have, quite frankly, failed to show leadership in this space for the last number of years. As we have seen with other bills, such as Bill C-33, for the bill we are currently dealing with, the government did not consult with the entities that would be impacted. It did not take their advice into consideration. Once again, it is an Ottawa-knows-best, Liberal-government-knows-best approach that would not serve Canadian passengers well enough. However, there are some things in the bill that we can support. We have no problem with the accessibility and disability portions of the bill. The marine stuff, even though it appears to be tacked on, is certainly controversial between port authorities and port users. Many port users are looking for increased accountability, and many port operators are indicating that they already have complex dispute resolution mechanisms that would be impacted by the bill. They anticipate, based on the record of the government, that it has not actually consulted with those entities directly and is just imposing its vision of what it thinks would work best. We believe the bill is a missed opportunity. There could have been more done to spell out who would be held accountable, how they would be held accountable and that everyone in the air travel space would be held accountable. However, the bill fails to do that. Therefore, we cannot support it.
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  • Oct/27/23 10:29:18 a.m.
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  • Re: Bill C-52 
Madam Speaker, although I am not part of Bill C-52, it is a point well taken. We are, through committee, through the department and through the Minister of Transport, working with the provinces as well as municipalities to look at providing more ground transportation and transit, to be provided with territories and in local areas. The contributions we have made through the grants we have provided for municipalities throughout the past five or six years prove that the government has an interest in that, but I do want to emphasize the fact that it is a three-government partnership among federal, provincial and municipal governments. The member is correct; there is a lot more that can be done. We hope to get to that point with the partnerships that have been established and also with the contributions that we are making at all three levels, to ensure that we actually hit the capacities that are currently available and to increase them, especially in the areas of the country that, quite frankly, do not have the same luxuries that other areas have. We are working to that end, and I encourage the member to approach me off-line with some of the ideas she may have.
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  • Oct/27/23 10:27:35 a.m.
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  • Re: Bill C-52 
Madam Speaker, this bill, Bill C-52, does not propose but would impose a process by which complaints are received and dealt with. It would do this in a way that is grassroots. It would attach the local municipality, the residents, the airline and any others identified within the complaint to enter into, first of all, creating a committee. With the dialogue they would otherwise have at that committee, regardless of what that complaint may be, as outlined by the member, there would be a resolve to that. It would allow us, as a government, to ensure that transparency and accountability are undertaken and, therefore, solutions are brought forward to deal with the complaints brought to our attention and to the attention of the airlines.
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