44th Parl. 1st Sess.
October 27, 2023 10:00AM
Madam Speaker, it is a pleasure to address the House today with respect to Bill C-52, on behalf of the official opposition and on behalf of my constituents in Chilliwack—Hope.
I think we are seeing a trend here with transport legislation from the government. It likes to put things into a press release that make it look like it is doing something, like it is taking action. When, in fact, we get into the details of the bill, no action is actually being taken.
The bill was in response to a disastrous summer 2022 travel season overseen by the Liberal government, when we saw unprecedented cancellations, delays and waits in airports. It was an absolutely catastrophic reopening after the government shut down the industry during the pandemic. In the fall of 2022, the minister brought together a group of airlines, airports and executives in Ottawa because that was apparently going to solve the problem. It reminded me, quite frankly, of the industry minister's calling up the CEOs of Loblaws and other grocery stores to address the affordability crisis. In the end, it did nothing. It did not affect food prices. It did not bring down grocery inflation. It was just a photo op.
The minister of transport gave the idea, assuring Canadians with a photo op he held with airports and airlines in the fall of 2022, that the winter holiday travel season would be different and that the Liberals would come together and solve the problems. We have seen that they had not solved the problems. There were more disastrous delays, cancellations and people sleeping on the floors of hotels because they could not even get into the airports to catch their flights. We saw unprecedented delays in that winter holiday travel season. We held emergency transport committee discussions about that. We called the minister before us and found out that he had not even bothered to pick up the phone to call the airports that were in chaos. He had not called the Vancouver, Toronto or Montreal airports. He had not called Via Rail when it had a massive shutdown that stranded passengers. The minister was missing in action and was called to account for that.
The government, having seen the disastrous summer and winter travel seasons, decided it needed to do something. That something was Bill C-52, which was introduced in the last days of the spring session of Parliament. Once again, we are supposed to take the minister's word for it that this would now solve the problems in the air passenger system. Quite frankly, we have no problem with some of this, but we do have a problem with what is in part 1 of the bill. The government indicates there would be data sharing, there would be visibility on the data, and service standards would be set. It indicates that this would somehow make things better for Canadian passengers.
What the bill does not actually set out is what entities would even be covered by the legislation. The bill would instead give power to the minister and the cabinet to determine which entities would be covered by the regulations. It would all be done by regulation, and there is very little in the bill that is actually defined. We are supposed to trust the minister and government that have presided over numerous travel disasters and numerous travel seasons that have been disrupted and have impacted thousands of Canadian passengers. We are supposed to trust them to get it right, because the bill itself provides a framework but does not provide the details.
There is not even an indication of what data would be captured, but there is also not an indication of what would happen when service standards are not met. It is fine to collect data, to share that data and to have service standards, but if there are no penalties for failing to meet those things, there are no teeth to the bill and passengers would not be better served.
One thing Conservatives have long called for is accountability for all federally regulated entities in the air travel system. Once again, the bill before us, while addressing some concerns, would not be strong enough to ensure that everyone who can impact a passenger's travel experience is held accountable. Airlines are held accountable through our air passenger protection regulations. However, these need to be strengthened, quite frankly, because too often there are cases where things within an airline's control are said by the airlines to be outside their control, and we agree with tightening that up. However, we believe that not only airlines should be held accountable but that entities like CATSA, the security service, also need to be held accountable. When it causes a delay because the security lineups are so long that people miss their flights, it needs to be held accountable.
Nav Canada also needs to be held accountable. When its staffing delays cause airlines to have to throttle down, delay or cancel flights, it is the passengers who are impacted and not compensated, because those issues are outside an airline's control. Another entity that should be held accountable is airports themselves. If their baggage handling systems break down or if they are unable to clear flights in a timely fashion and they cause delays and cancellations, right now they are not held accountable. That is a glaring omission in this bill. We want to see all of these entities included and passengers able to be compensated when those entities cause them cancellations and delays.
We see also that the Canada Border Services Agency, the CBSA, is not part of the legislation. We know that the CBSA's land border service standards are made public and show what its expectations are, but when it comes to airports, that information is not available and would not be captured by this bill. We know that when there were delays at customs halls caused by a lack of CBSA officers, people sat in planes on the tarmac or at gates, unable to deplane because a federally regulated entity, in this case the CBSA, was unable to provide services. Again, that means that passengers who are impacted by that are not able to be compensated because it is not included in the air passenger protection regulations and the CBSA is not held accountable.
We believe that it needs to be explicit that all of these entities would be captured by the bill and that there would be actual repercussions if they fail to deliver for Canadians. Airlines should be held accountable and so should all the other federally regulated entities in the air passenger system.
We have not talked about the Canadian Transportation Agency and whether it should have to share data on its performance, which impacts Canadian passengers. I would argue that it absolutely should be part of this accountability package. Right now, the backlog for the CTA is approaching 60,000 passengers. There are 60,000 people who failed to resolve a complaint with an airline, have gone to the next level and are now being told they have to wait up to 18 months to even have their complaint considered by the CTA. This is unacceptable. The backlog is growing by 3,000 complaints a month, and there is no plan that we have seen to clear this backlog or to hold the CTA accountable for its 18-month processing delays. Canadians who have experienced a delay or cancellation by an airline should not have to experience another 18 months of delay from a government entity to get that matter resolved.
We know that an airline has 30 days to respond to the CTA, and if they do not respond, they get a fine, but the CTA can wait over a year. We have heard of cases where all of the information has been submitted, the airline has responded to the complaint and the CTA is sitting on it for over a year. That is not right for Canadian passengers. This bill should have visibility, data and service standards laid out for the CTA itself.
I did find it a little interesting to hear the parliamentary secretary talk about the climate change policies of the government. I thought perhaps after yesterday's announcement that he might have deleted that section from his speech. The Prime Minister, after having voted numerous times to impose a carbon tax on Atlantic Canadians, on those who use home heating oil, came out yesterday and suddenly reversed his position. This is after his voting record and his actions, which have shown that he has no problem imposing a punishing carbon tax on Atlantic Canadians and those who use home heating oil. Now, just conveniently, for the next three years, until after the next election, he is taking that tax off of Atlantic Canadians.
That is great for Atlantic Canadians and those who use home heating oil, but it does not do anything for those Canadians who use natural gas and are suffering under a carbon tax, which is actually a cleaner burning fuel by 30%. Interestingly enough, choosing to give relief for something he will not even admit causes pain is quite a climbdown for the Prime Minister, but it does not go far enough.
That is why Conservatives would axe the tax for all Canadians, not just those the Prime Minister is concerned with, due to their plummeting support. Again, I think it is quite rich to have a Liberal government talk about how it is going to impose climate change targets or policies on airports when it has just shown that it would flip-flop, swallow itself whole and go against its own votes in the House of Commons when it is politically expedient to do so. We should not be expected to take the government seriously on this issue any longer.
I want to talk a bit about the marine section of the bill. We are currently studying Bill C-33 at committee. We have yet to find a stakeholder who is satisfied with this bill. The witness testimony has been extremely clear that the government did not consult with them, the government did not listen to them and the proposals contained within Bill C-33 on port modernization would actually impose a made-in-Ottawa solution. There is more control from Ottawa and less local control. There was no response to the concerns of those who use and run the ports.
We now have a marine section tacked on to Bill C-52, when the ink was not even dry on Bill C-33, which actually deals with port issues. It is interesting, to say the least, that a government that has a port modernization bill before the transport committee is already amending that bill through another bill in the House of Commons, which proves that the government does not have a plan and that it is not getting this right.
Overall, we have seen that in the approach of the government, and this bill is a hollow shell. All of the major components of the bill would be decided later on in regulation by the minister and cabinet. The bill is something to talk about. It is something to point to, but it actually does not do anything. When it comes to part 1, that would all be left to regulation.
I have feedback from some of the people we hear from, from time to time, such as experts on air passenger rights or aviation management.
John Gradek, a lecturer at McGill University's aviation management program, said, “There’s lots of stuff about data sharing but not much about what or who would be taking action and in what conditions would action be taken”.
Gábor Lukács, the president of Air Passenger Rights, said, “There may be penalties, but even those powers are left to the government to create”, rather than being set out in the legislation from the start.
In its analysis of the bill, McCarthy Tétrault said that the bill contains “vague language, and, most importantly, [gives] significant latitude...to the Minister and Governor in Council to enact wide-sweeping regulations.”
This is a bill that is vague and does not contain specific remedies to the problems that have been plaguing this system for months now. The bill would give way too much power to a minister and a government that have, quite frankly, failed to show leadership in this space for the last number of years. As we have seen with other bills, such as Bill C-33, for the bill we are currently dealing with, the government did not consult with the entities that would be impacted. It did not take their advice into consideration. Once again, it is an Ottawa-knows-best, Liberal-government-knows-best approach that would not serve Canadian passengers well enough.
However, there are some things in the bill that we can support. We have no problem with the accessibility and disability portions of the bill.
The marine stuff, even though it appears to be tacked on, is certainly controversial between port authorities and port users. Many port users are looking for increased accountability, and many port operators are indicating that they already have complex dispute resolution mechanisms that would be impacted by the bill. They anticipate, based on the record of the government, that it has not actually consulted with those entities directly and is just imposing its vision of what it thinks would work best.
We believe the bill is a missed opportunity. There could have been more done to spell out who would be held accountable, how they would be held accountable and that everyone in the air travel space would be held accountable. However, the bill fails to do that. Therefore, we cannot support it.
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- Oct/27/23 11:09:27 a.m.
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Mr. Speaker, after eight years of this government, Quebec has had the highest inflation in the country for four months running. Food banks are experiencing historic increases in demand. Some 872,000 people are accessing them every month. Assistance provided by Quebec food banks has increased by 30% since 2002. In my community, organizations such as Le Grenier in Lévis, Frigos Pleins in Saint-Lazare and L'Essentiel des Etchemins in Lac-Etchemin are also experiencing considerable increases. It is hard to believe, but it is happening right here at home.
This mess sits squarely on the shoulders of the Bloc-Liberal coalition that wants to drastically increase the carbon tax, which will increase prices across the board. To be clear, every food item produced in another province, transported, then purchased in Quebec costs more because of the carbon tax.
We can never say it enough: It is costly to vote for the Bloc Québécois.
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- Oct/27/23 11:29:30 a.m.
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Mr. Speaker, our government is stepping up to fight inflation and alleviate the pressures in our economy to address Canadians' affordability challenges. Meanwhile, we see the Conservatives shudder at even the thought of standing up to corporations. We brought them to the table. They have produced action plans. We are updating our competition laws. I wish all members of this House would get on side and vote in support of our affordability act.
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- Oct/27/23 11:58:29 a.m.
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Mr. Speaker, after eight years, Canadians are increasingly convinced that the Prime Minister is not worth the cost.
The government's insatiable appetite for spending has triggered an inflation crisis and interest rate hikes. Millions of Canadians with mortgages are left wondering what they are going to do when their payments go up by over $1,000 a month on their next renewal.
When will the NDP-Liberal government get its inflationary deficits under control so people can afford to stay in their homes?
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