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House Bill

Bill C-327

44th Parl. 1st Sess.
March 20, 2023
Strengthening Air Passenger Protection Act
  • Bill C-327, also known as the Strengthening Air Passenger Protection Act, aims to amend the Canada Transportation Act to improve the rights of air passengers. This includes requiring airlines to compensate passengers for flight delays, cancellations, and denied boarding, unless these issues are caused by extraordinary circumstances. The bill also increases the fines and penalties for airlines that violate the Act's requirements. Overall, the bill seeks to enhance the protection and treatment of air passengers in Canada.
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Context: House Hansard - 230 - Oct/5/23
Mr. Taylor Bachrach (Skeena—Bulkley Valley, NDP)
Madam Speaker, I rise today to present a petition on behalf of 4,000 Canadians who are frustrated with the state of air passenger protection in this country. This petition comes on the heels of several seasons of air travel chaos. The petitioners note that Canada's air passenger protection regime falls well short of the examples set in other jurisdictions, including the European Union. The petitioners note that the backlog of complaints before the Canadian Transportation Agency, as of March 20, 2023, stood at 42,000 complaints. I would add that it is now well over 50,000. Finally, the petitioners call on the government to table a bill that would reflect the contents of Bill C-327, which was drafted in close collaboration with air passenger rights advocates, and to do so at the soonest opportunity in order to protect the rights of air passengers right across this country.
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Context: House Hansard - 169 - Mar/20/23
Mr. Taylor Bachrach (Skeena—Bulkley Valley, NDP)
moved for leave to introduce Bill C-327, An Act to amend the Canada Transportation Act (air passenger protection). He said: Mr. Speaker, I am proud to rise this afternoon to table the strengthening air passenger protections act. This bill comes on the heels of two seasons of air travel chaos that left air passengers sleeping on airport floors, missing important family trips and out thousands of dollars. My bill would do four key things. First of all, it would close a loophole in the Canada Transportation Act that airlines have been using to deny passengers the compensation they are due. It would make compensation automatic. It would shift the burden of proof off passengers and squarely onto the airlines themselves. Finally, it would increase the financial penalties for non-compliance. Most importantly, this bill would bring Canada's air passenger protection regime up to the standards set by the European Union, finally and for all time moving forward. I will end by thanking the organizations Air Passenger Rights, the Public Interest Advocacy Centre and Option Consommateurs, whose hard work helped immeasurably in crafting this bill. The government does not have to wait to debate my bill. It could take the ideas contained within and table a government bill. I hope it does that at the earliest opportunity.
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