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Decentralized Democracy

House Hansard - 230

44th Parl. 1st Sess.
October 5, 2023 10:00AM
Context: House Hansard - 230 - Oct/5/23
Mr. Taylor Bachrach (Skeena—Bulkley Valley, NDP)
Madam Speaker, I rise today to present a petition on behalf of 4,000 Canadians who are frustrated with the state of air passenger protection in this country. This petition comes on the heels of several seasons of air travel chaos. The petitioners note that Canada's air passenger protection regime falls well short of the examples set in other jurisdictions, including the European Union. The petitioners note that the backlog of complaints before the Canadian Transportation Agency, as of March 20, 2023, stood at 42,000 complaints. I would add that it is now well over 50,000. Finally, the petitioners call on the government to table a bill that would reflect the contents of Bill C-327, which was drafted in close collaboration with air passenger rights advocates, and to do so at the soonest opportunity in order to protect the rights of air passengers right across this country.
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Context: House Hansard - 230 - Oct/5/23
Ms. Patricia Lattanzio (Saint-Léonard—Saint-Michel, Lib.)
  • Oct/5/23 3:10:47 p.m.
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  • Re: Bill C-47 
Mr. Speaker, after years of inaction under the Conservative government, our government became the first to adopt a regime to protect passenger rights, establishing a common set of obligations that all airlines must respect. To strengthen this regime, additional measures were introduced in Bill C‑47, creating even stricter regulations for airlines and ensuring that passengers are always protected. Can the minister provide an update on this work?
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Context: House Hansard - 230 - Oct/5/23
Hon. Pablo Rodriguez (Minister of Transport, Lib.)
  • Oct/5/23 3:11:25 p.m.
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Mr. Speaker, I thank my colleague and friend for her question. Canadians work hard, save up and put money aside for their vacations or to visit their loved ones and families. That is why our government was the first to protect workers' rights. We strengthened our passenger rights regime by making compensation mandatory for most disruptions, putting the onus on airlines, not passengers, and guaranteeing standard or improved service levels in the event of a disruption. In fact, we were the first to be there for Canadian travellers, and we will continue to be.
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