Senator Forest: Indeed, the immigration process is difficult for the individuals involved, and it is especially difficult emotionally. It seems cruel to make things even harder by increasing the amount of red tape and reducing the support services offered to applicants.

Will the government recognize that immigrants aren’t being offered adequate support and welcome services and that a drastic overhaul is needed? After all, we’re talking about human beings here, not objects. What happened to our Canadian values of solidarity and respect?

Senator Gold: The government is well aware of the challenges facing applicants in the immigration process. Minister Miller is known for his frankness and for not mincing his words, if I can put it that way. I will speak with him about Mr. Croz’s case.