Senator Carignan: Leader, if your government is taking the situation so seriously, perhaps you can explain why, three weeks ago, people were still waiting to renew their passports outside the passport office formerly located at 1 Place Laval, in Laval, until a security guard came along and told them that the office had moved. There was nothing to inform people of the move, not even a note on the door.

Leader, do you consider that an appropriate level of customer service in 2022 in Canada?