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Decentralized Democracy

House Hansard - 243

44th Parl. 1st Sess.
October 31, 2023 10:00AM
Context: House Hansard - 243 - Oct/31/23
Mrs. Julie Vignola
  • Oct/31/23 12:27:24 p.m.
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Madam Speaker, my office is currently working on over 1,000 immigration files. I do not have enough fingers to count the number of people who are waiting for a loved one, who are not getting any information from Immigration, Refugees and Citizenship Canada and who are calling my riding office to get information. These people are from Brazil, the Ivory Coast and Afghanistan. They have not even arrived here yet, but they cannot get the information they need. In my humble opinion, that is another planning problem. We need to properly plan when implementing changes, even electronic ones, to ensure that the changes are successful.
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