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Decentralized Democracy

House Hansard - 81

44th Parl. 1st Sess.
June 3, 2022 10:00AM
  • Jun/3/22 12:20:09 p.m.
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Mr. Speaker, in my experience, having worked for three years for a professional association responsible for this, not the Payroll Association but HR professionals, what people typically do is hire more compensation advisers. I will admit that, at the time when Phoenix was being rolled out in its first phase, there were not enough compensation advisers, because one wants to work out all the kinks. It is like running an update to something, like an old Microsoft update for Windows 95. There are always errors that are going to happen, so before one makes it live and gives it to everyone, there is a small group of people to test it on. There are Treasury Board documents that show that this test did not happen with the Phoenix pay system. The minister at the time knew that a rollout of phase 2 would pose a disaster for those who would be caught up in the system. It is an easy thing to do: do all the due diligence at the beginning, even if it means paying more for compensation advisers.
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  • Jun/3/22 12:22:39 p.m.
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Mr. Speaker, I want to thank my hon. colleague from Calgary Shepard for the amazing job he is doing. I know that he represents his folks well. He mentioned the Phoenix pay system fiasco. I was just wondering if he can tell us a little more about how that has affected his constituents.
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  • Jun/3/22 1:26:02 p.m.
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Madam Speaker, there is another point in the findings portion of this report. I think it is really interesting to note that the federal organizations rolled out agile procurement without sufficient training for staff or engagement with key stakeholders. We heard the member talk about how the organization told the government to not hit the start button on the program, yet here we are. That engagement with stakeholders would have been extremely important. It would have prevented the whole disaster with the Phoenix pay system here. I am wondering if the member wants to elaborate further on that.
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