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House Hansard - 81

44th Parl. 1st Sess.
June 3, 2022 10:00AM
Context: House Hansard - 81 - Jun/3/22
Mr. Dave Epp (Chatham-Kent—Leamington, CPC)
  • Jun/3/22 11:41:35 a.m.
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Madam Speaker, a year ago, a constituent Brian married Daniela, a Colombian national. They applied for a visa for her seven-year-old daughter, Sophie. Nine months later, they have had no communication and no updates, just “We are processing your application”. In frustration, they reached out to my office. We were told that, on September 9, an IRCC system change delayed applications made before that date. Astoundingly, the advice given by the agent was to start over with a whole new application, along with additional fees, which would probably be processed before the original application. Minister, is this level of service acceptable?
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