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House Hansard - 76

44th Parl. 1st Sess.
May 20, 2022 10:00AM
Context: House Hansard - 76 - May/20/22
Mr. Gerald Soroka (Yellowhead, CPC)
  • May/20/22 12:02:02 p.m.
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Madam Speaker, it is too bad that answer is not actually helping Canadians. Last week I questioned the minister about Kristen from Hinton, who, after waiting over two months, ended up having to pay express service to get her three sons' passports. The minister replied that if a person submits all required passport documents and Service Canada is outside of service standards, the client should not be paying extra fees. Will the minister confirm that Kristen and others who paid extra fees will receive a refund and no Canadian will pay extra fees due to the minister's incompetence?
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