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House Hansard - 76

44th Parl. 1st Sess.
May 20, 2022 10:00AM
Context: House Hansard - 76 - May/20/22
Mr. Kelly McCauley (Edmonton West, CPC)
  • May/20/22 12:11:49 p.m.
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Madam Speaker, Immigration Canada’s annual “Fees Report” notes that just 19% of passports were processed within the required timelines, and this audit was well before the current surge and delays. At the same time, 88% of executives at Immigration Canada received hefty performance bonuses. Does the minister believe failing Canadians applying for passports 81% of the time warrants performance bonuses?
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Context: House Hansard - 76 - May/20/22
Mr. Kelly McCauley (Edmonton West, CPC)
  • May/20/22 12:12:59 p.m.
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Madam Speaker, the government was failing 81% of the time before the current surge. The Service Fees Act requires government to develop service standards for government services that charge fees, such as for passports. It also requires the government to refund such fees if such standards are not met, under the directive on charging and special financial authorities. The government has not been meeting its standard for passport application services, as we know, for well over 80% of people. Therefore, is the government refunding these Canadians, as is required under law?
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Context: House Hansard - 76 - May/20/22
Mr. Kelly McCauley
  • May/20/22 12:28:02 p.m.
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Madam Speaker, with the House's permission, I would like to table the Immigration, Refugees and Citizenship Canada “Fees Report” audit, which shows that just 19% of passports are being done in the standard time, not the 98% the minister claimed today.
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