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House Hansard - 73

44th Parl. 1st Sess.
May 17, 2022 10:00AM
Context: House Hansard - 73 - May/17/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/17/22 2:52:08 p.m.
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Mr. Speaker, as we have said several times in the House, we certainly understand the feelings of Canadians right now who, for the past two years, have done their part and followed public health advice and now are looking to travel again. Of course, over the past two years there have been many passports that have expired. While Service Canada is fully operational, every kiosk is open, and employees are working around the clock, evenings and weekends to service this demand, the demand is exceptionally high. We have not seen volumes like this since 2006 when the United States required passports, but all employees at Service Canada, including this government, are going to work extra hard to make sure we can serve Canadians as best as possible.
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Context: House Hansard - 73 - May/17/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/17/22 2:53:37 p.m.
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Mr. Speaker, as I just said to the previous member through you, we are experiencing an unprecedented demand. We recognize that Canadians want to travel. That is why, back in December, we started hiring 500 additional employees to meet this rise in demand. It is why Service Canada employees are working on evenings and weekends. In fact, for the past three weekends, almost a dozen Service Canada passport locations have been open in the busiest areas across the country to meet this demand. It is why there are employees here in the national capital region that are assisting with opening and processing applications. We are throwing—
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Context: House Hansard - 73 - May/17/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/17/22 2:55:08 p.m.
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Mr. Speaker, again, as I have mentioned several times in the House, and as I will repeat for the benefit of that member and all members, we are experiencing an unprecedented volume, the likes of which we have not seen since 2006, when the United States required a passport for Canadians. We have already taken additional measures, and we will continue to keep these measures in place as we recognize that there is a pent-up demand for travel. Service Canada and passport employees are working around the clock. They are working overtime evenings and weekends to do their very best to meet this increase in demand.
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Context: House Hansard - 73 - May/17/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/17/22 2:56:28 p.m.
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Mr. Speaker, I have said this several times, but I will say it again. We know that demand is extremely high right now. As I have already explained to the House several times, we have taken many measures to try to meet that unprecedented growth in demand for Canadians. Our measures will remain in place to meet that demand, to meet Canadians' needs.
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