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Decentralized Democracy

House Hansard - 66

44th Parl. 1st Sess.
May 6, 2022 10:00AM
  • May/6/22 11:33:18 a.m.
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Madam Speaker, with the inflation rate at a 30-year high, Canadians are struggling to make ends meet. To make matters worse, Service Canada cannot keep pace with EI claims and fraud cases. Many of my constituents have not received a cheque since November due to delays in fraud investigations. These are Canadians who have no money left and cannot wait any longer. The mental and physical well-being of these Canadians is at stake. When will the government add the resources needed to finally reduce these interminable delays?
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  • May/6/22 11:41:26 a.m.
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Madam Speaker, as a traveller myself, and I know many of my colleagues here travel regularly, we are experiencing long lines and delays at airports— Some hon. members: Oh, oh!
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  • May/6/22 11:41:44 a.m.
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Madam Speaker, Transport Canada officials have been working with CATSA, the Canadian Air Transport Security Authority, leadership to ensure actions are taken to resolve the staffing issues leading to these delays. I am meeting with the CEO of CATSA on Monday to discuss this. We are witnessing delays across all sectors of our economy that are a result of increasing demand imbalance in our economy. We are working with our partners to ensure that we respond to all of these delays and ensure that all resources necessary are available. We want to make sure that travellers who want to travel—
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  • May/6/22 11:49:16 a.m.
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Madam Speaker, the lines are around the block at Service Canada centres across the country, and budding entrepreneurs are charging upwards of $50 an hour to stand in line to help people get that golden walk-in appointment. If we call the Service Canada passport line, we get a generic message saying “long processing time” and then it hangs up. However, when we go to the website, there is no mention of delays and no indication of a problem, leaving Canadians completely in the dark until it is too late in many cases. Will the minister admit that this is a crisis?
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