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Decentralized Democracy

House Hansard - 65

44th Parl. 1st Sess.
May 5, 2022 10:00AM
Context: House Hansard - 65 - May/5/22
Mr. Luc Berthold (Mégantic—L'Érable, CPC)
  • May/5/22 2:23:10 p.m.
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Mr. Speaker, yesterday during question period I raised a major problem Canadians are facing: the endless delays in getting service from the federal government. Passports, employment insurance, the Canada Revenue Agency, immigration, absolutely everything is in shambles. As usual, the Prime Minister avoided answering the question, turning his back on thousands of Canadians who are waiting and waiting. There is a solution, namely, bringing federal employees back to work at their offices, as most Canadian businesses have done. When will the Prime Minister make Service Canada worthy of its name again?
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Context: House Hansard - 65 - May/5/22
Mr. Luc Berthold (Mégantic—L'Érable, CPC)
  • May/5/22 2:24:37 p.m.
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Mr. Speaker, it is very disturbing to see that the Deputy Prime Minister and Minister of Finance has no interest in the services her government is providing to Canadians. Public servants themselves are telling Canadians to call their MP's office to gain access to services. We knew that the first 10-year passports were set to expire this year. Before the pandemic, Service Canada was processing three million passports a year. We are just getting back to normal. Federal employees have been caught off guard because this government has done no planning. Misplaced documents, overwhelmed telephone systems, the list of excuses goes on and on. Can the Prime Minister give some hope that someone is taking care of this and tell us when federal employees will be back in their offices serving people?
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Context: House Hansard - 65 - May/5/22
Mr. Luc Berthold (Mégantic—L'Érable, CPC)
  • May/5/22 2:26:09 p.m.
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Mr. Speaker, what federal employees want is to feel as though their government supports them. They want to serve Canadians. They want to be proud of their work at the end of the day because they have the tools they need to provide the services that Canadians expect. This government is improvising and making it so that the federal employees we are so proud of are unable to do their jobs. Once again, my question is simple. Will the Prime Minister finally authorize federal employees to go back to their offices so that they can serve Canadians?
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