Senator Carignan: This government has found a new way to deal with lineups at passport offices.

This morning, at the Guy-Favreau Complex, they handed out 73 tickets to the first 73 people in line, so the lineup was reduced by simply kicking everyone else out of the line, which stretched to over 400 people. Consequently, Canadians, citizens who had been waiting for hours, and in some cases days, were kicked out.

This government does not take action and tends to make excuses or apologize. Now that it has made enough excuses, will it soon apologize to the people who are waiting and establish some way to offer compensation to those who missed their vacations or trips because they didn’t get their passports on time?