Senator Saint-Germain: Thank you for this response. In addition, I would like to know if applications for reconsideration are being processed more efficiently and if the medical committee that ultimately reviews these applications is willing to meet with victims.

Hon. Raymonde Saint-Germain: My question is for the Government Representative in the Senate and it has to do with the management of the Canadian Thalidomide Survivors Support Program. I am asking my question with the permission of Yves Bourque and on his behalf. He is a Paralympic athlete and a victim of thalidomide, and his story is similar to the one we read yesterday and today in Le Journal de Montréal.

For the past 18 months, since February 2021, my office has been helping Mr. Bourque navigate the Canadian Thalidomide Survivors Support Program and deal with EPIQ, the firm to which the government delegated the management of this program. This firm has asked him over and over again for evidence from medical specialists and for X-rays. The doctor who treated his mother at the time passed away and another doctor took over. To put it clearly and concisely, the way he is being treated is inhumane.

It was only a few months ago, following a call from a senator’s office, that we were able to get the contact information for an agent from that firm, who was at least able to answer a few questions.

Here is my concern. Does the government plan to do something to ensure that the citizens who contact the delegated managers of this program are treated humanely and efficiently?