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House Hansard - 122

44th Parl. 1st Sess.
November 1, 2022 10:00AM
  • Nov/1/22 10:49:31 a.m.
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Madam Speaker, I thank the minister for his speech. I would have to agree with the previous questioner on this. ArriveCAN was basically doomed from the start, because the government was requiring all Canadians re-entering Canada to use it. They did not have a choice. It assumed one had a cell phone, and it assumed one had the tech savvy to use the app. Many people did not. I have a riding with six border crossings in it, and I had numerous complaints about how it failed people and sent them into quarantine when they should not have been sent into quarantine. Now we hear that it cost a ridiculous amount of money. My question is this: Given that the government has spent more money in the last year on hiring IT consultants than it has spent on its own in-government IT workforce, will it really make sure that it builds a good IT workforce that we can depend on, that we have control over and that we have transparency on, so we can get things done with a good, moderate amount of money and have control over that?
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  • Nov/1/22 10:50:56 a.m.
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Madam Speaker, I take my colleague's point and I want to say two things in response. First, with regard to the investments in ArriveCAN, at every critical stage we followed with great rigour the policies that were put in place when it came to procurement. We made sure we could get value for taxpayer money when it came not only to the creation of this app, but also, a distinction that is regrettably lost on the opposition, to the ongoing maintenance of the app, to ensure that we could address some of the challenges my colleague mentioned when it came to accessibility or other compliance issues. That is precisely why it is important as we debate this motion to look beyond just the development of the app, but rather to its ongoing maintenance as an essential tool at the time. Second, there can be no doubt that ArriveCAN was an essential tool during the pandemic, precisely because it helped us to screen travellers as being vaccinated upon their entry into Canada. There ought not to be any debate in this chamber about what was and continues to be the most effective strategy to overcome COVID-19, and that is to get vaccinated. That is what ArriveCAN helped us do. It helped us to make sure travellers were vaccinated.
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  • Nov/1/22 10:52:04 a.m.
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Madam Speaker, it would seem that the debate today is all about ArriveCAN, and it should be, because the questions are very good. The app was, first of all, mandatory, so I find it interesting that the minister bragged about how many people downloaded the app. They had to download the app; they did not have an option. The real question is the $54 million that it cost. We already know payments were made to companies who did not even know they got paid, and that all this money was lost. Will the government actually audit the money that was spent and figure out, number one, why it cost so much more than it should have cost for what it did, and number two, where all this money went that nobody knows about? Who got rich on this?
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  • Nov/1/22 10:52:47 a.m.
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Madam Speaker, as I said in my speech, there is a link to a CBSA website that lists exactly how the app was created in terms of the spending. We encourage this debate as a vehicle for transparency and scrutiny. We should all embrace ensuring that we are using taxpayer dollars in a way that is fiscally and transparently responsible. However, the more important point that I want to make to my colleague across the aisle is that if he agrees, and I hope he does, that vaccinations are the most effective way to overcome COVID-19, a once-in-a-century pandemic, then surely a logical extension of that strategy is that it was a useful mechanism to have ArriveCAN at the border to make sure that travellers were vaccinated upon entry, not only for their individual safety but for the safety and security of all Canadians.
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  • Nov/1/22 10:53:42 a.m.
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Madam Speaker, given that the entire day today will be occupied by a discussion of the ArriveCAN app, I want to put to the minister that there are deep divisions in this country that will persist for some time related to other issues in terms of how the COVID pandemic was handled. For example, we now see the Premier of Alberta deciding to block public health officers from allowing children to be masked in school, even if that is the safest way to protect our children. This reflects deep divisions. The current Emergencies Act inquiry, which is mandated by the Emergencies Act, helps Canadians see all sides of complex questions. I wonder if the minister's government would be open to a full review, engaging knowledgeable members of Parliament, including the member of Parliament for Yukon, who was the public health officer for his territory at the time, and really examine the medical and scientific information here. Let us hear all sides so that we can have what I always aspire to as a lawyer: Can we have an agreed set of facts, so that Canadians do not go into the next decade without the unity that comes from understanding a shared set of facts?
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  • Nov/1/22 10:55:03 a.m.
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Madam Speaker, I applaud and endorse my colleague's question. There is no doubt in my mind that we should all be concerned about the extent to which disinformation has proliferated on all of our online social media channels in a way that has made it very difficult to have thoughtful, responsible, fact-based debates in every aspect of life, including when it came to the public health measures that we took at the border and including on the necessity and the essential qualities of a tool like ArriveCAN. I would be very open to working with my colleague and all members of this chamber to continue to examine the extent to which there is polarization in our country that is being driven very deliberately and consciously by the spread of disinformation. We need to come back to facts. At every critical stage in the decisions we took at the border, we looked at the facts and we looked at the evidence. That is what informed our decisions around ArriveCAN and all border measures.
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  • Nov/1/22 10:56:11 a.m.
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Madam Speaker, one thing I find most fascinating about the Conservative motion today is that it about ArriveCAN. The minister responsible for this is here and the Conservatives let their first question go by. They were entitled to the first question and they let it go to the Bloc. They did not even bother asking the minister a question. Meanwhile, the member for Abbotsford was chirping away in the back row over there, heckling him the entire time. I will go back to the opening comments of the minister today. He mentioned specifically the Conservatives' willingness to support programs that supported Canadians during the pandemic, but they did not only do that. The Conservatives actually fought to spend more. Let us look at the Canada emergency wage subsidy. Originally what was introduced by the government versus what ended up being passed by the House was considerably more because the Conservatives wanted to spend more money. Would the minister not agree that it is slightly hypocritical for the Conservatives to suddenly be so critical of the spending for which they voted in favour?
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  • Nov/1/22 10:57:18 a.m.
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Madam Speaker, I do think it attracts a certain curiosity that for two-thirds of the pandemic, it was the Conservatives urging the government, and I would say justifiably, to spare no expense and no effort whatsoever when it came to procuring vaccinations, because it was a lifeline and that lifeline helped to save literally tens of thousands of lives. If the Conservatives believed in that, if they believed that it was important for the government to get people vaccinated, then surely they ought to support an essential application at the border that allowed us to ensure the strategy—
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  • Nov/1/22 10:57:56 a.m.
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Resuming debate, the hon. member for Trois-Rivières.
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  • Nov/1/22 10:58:02 a.m.
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Madam Speaker, before I begin, I would like to wash the member for Kingston and the Islands' mouth out with soap since I have had enough of his constant lack of respect. I will begin by saluting my constituents in Trois-Rivières. I will be sharing my time with the member for Terrebonne if she gets here in the next 10 minutes. The worst obligation for a prince, may be—
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  • Nov/1/22 10:58:27 a.m.
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I am sorry to interrupt the hon. member, but I must remind him that we are not to mention the absence or presence of colleagues in the House. The hon. member for Trois-Rivières.
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  • Nov/1/22 10:58:36 a.m.
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Madam Speaker, I was saying that the worst obligation for a prince is always having to cover things up. Unlike the Conservatives, who were not pleased to speak to our motion last week, I am pleased to speak to the Conservative motion this morning. I am pleased to talk about it. A lot of attention has been given to inflation. However, I will look at this from another angle, specifically, from an ethical perspective. Ethics is about doing the right thing. Currently I am concerned. I am concerned because the articles we read in the media leave us with a lot of questions. They leave us hanging. They pique our interest and then fail to report on what really happened with ArriveCAN. I am concerned and this is why. For several years now, the government has made a habit of outsourcing its services. Many services have been outsourced to the private sector. Here we are talking about GC Strategies. Again and again, private firms are benefiting from the government's decision to let go of the expertise it should have internally. By outsourcing its services, the government is draining departments of their expertise, thereby becoming vulnerable to the whims of its outsourcers. I recently read a book about the McKinsey firm entitled When McKinsey Comes to Town. Companies like McKinsey advise governments and, on some level, influence public policy despite the fact that they are not elected. I am therefore concerned. I am concerned that the government is outsourcing this procedure and the related expertise. GC Strategies knows all this. The company is a two-person intermediary that finds resources elsewhere. Without this intermediary, however, the government of Canada could not act. I am a little concerned about that as well. I wonder what that company had that the departments in question did not. Outsourcing worries me. I am concerned that companies are influencing public policy and making choices that governments should be making. On several occasions, the government has shown a culture of secrecy and cover-ups. Secrecy means preventing others from seeing and knowing, and to cover up is to make believe. The government's culture is often to make us believe something other than the truth. We are kept in the dark. Essentially, there are some files, of which ArriveCAN is a prime example, that show us how secretive the government's intentions are. It does not want us to understand. I am concerned about this culture of cover-ups. As they say, people who know they are serious tend to be clear, while those who want to look serious tend to be secretive. I think this applies here. Basically, when I look at ArriveCAN from an ethics standpoint, what strikes me is the fact that they talk about trust. Trust is the foundation of life in society. Without trust, we are constantly asking questions, which, incidentally, is what we are doing now. Trust means not having to provide proof. When there is no trust, we need a facsimile or substitute: transparency. When trust is not possible, we must content ourselves with transparency. However, trust is more important. Transparency enables us to see behind a policy, but trust enables us to live together. Montaigne talked about loving without hate and hating without love. That is what trust is, the ability to work hand in hand without always having to provide proof. The thing I dislike about ArriveCAN is the constant need for proof, the constant need for one party or another to introduce a motion or go to committee to demand an explanation about what was done because we do not understand. It is never particularly clear. When trust is not possible, we must content ourselves with transparency. When the government engages in dissimulation, it prevents us from seeing its intent. It is on the verge of lying. I am not saying that it is lying. What is lying? It is making someone do something they would not have done had they known the truth. I travelled to Rwanda this summer, and I had a hard time entering my information in ArriveCAN. When I returned to Canada, no one even asked to see it. That is how useful it is. I was a little taken aback. Once again, lying is what hinders communication between two entities. The government is not quite lying, but almost. That is when we need to act ethically. When we are lost in a fog of uncertainty, a grey area, we need to act ethically, which means that, in a discussion such as this one, I am going to focus a little less on myself and a little more on others. I will think about others. In a situation like this, I know that I am going to have to be open-minded to understand what is at issue. Above all, acting ethically means doing the right thing even when no one is watching. I have a story about this from classical philosophy. There was once an emir who had a ring adorned with a small diamond. By twisting the ring on his finger, he could become invisible. Well, he lost the ring, of course. It was found by one of his slaves, who put it on, twisted it around and went off to the harem. The rest can be imagined, but in all the excitement, the ring twisted back around and he became visible again. Let us say he had a rough day after that. This is what I mean: Acting ethically means doing the right thing even when no one is watching. We, the opposition members, including the Conservatives who moved this motion, are watching. All we see is secrecy. We are not okay with that. I would like someone to explain why the government used such a strategy, specifically an outside business that subcontracted its services. I do not know much about IT services, but I do not see how something would start at $80,000 or $250,000 and end up costing $54 million, even though I understand that there are many things included in the cost breakdown. It seems to me that an organization as large as the Government of Canada should be able to do such work itself without resorting to this type of middleman. I am curious and I would really like some help understanding this situation, shedding some light on it and getting rid of the secrecy. That is what I want, but I am not sure we will be able to do it. I will quickly conclude by saying that, beyond the fact that the ArriveCAN app appears unnecessary, as I did not use it when returning to Canada, I find it outrageous that money is being spent frivolously and that we often accept it and just let it go. Paul Valéry, an author that I really like, said that it is not the wicked who do the most harm in this world. It is the maladroit, the negligent and the credulous. The wicked would be powerless without a certain quota of the good. It is time for the good people to stand up and say that enough is enough. I would like to get to the bottom of this.
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  • Nov/1/22 11:06:59 a.m.
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Madam Speaker, the member talked a lot about trust and specifically about the arrive scam. However, there has also been a number of other indiscretions, including the WE Charity, the Aga Khan trip and others. The member talked about the impact of those. Many authors have written about trust and how that slows down the operation of business. Are the people of Quebec starting to feel as though they do not trust the Liberal government?
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  • Nov/1/22 11:07:36 a.m.
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Madam Speaker, I thank my colleague for his very relevant question. Quebeckers' trust in the Liberal government is waning. Given my past experience, I noticed that the culture of secrecy and cover-ups seems to be part of the Liberal Party's DNA, and that is a problem. Whether we are talking about the sponsorship scandal or things that happened before that, all of these cover-ups and this secrecy are not conducive to building trust, and yet trust is exactly what is needed today.
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  • Nov/1/22 11:08:10 a.m.
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Madam Speaker, I love when we talk about the sponsorship scandal. I was in high school at the time, so forgive me if I do not remember the details of that. On the topic of the last question asked, about trusting the Liberals, I wonder if the member from the Bloc could tell us how Quebeckers feel about trusting Conservatives. They must trust Conservatives more than they trust Liberals. Is that correct?
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  • Nov/1/22 11:08:39 a.m.
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Madam Speaker, I thank the member for Kingston and the Islands for his question. In Quebec, people trust the Bloc Québécois.
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  • Nov/1/22 11:08:51 a.m.
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Madam Speaker, I thank the hon. member for Trois-Rivières, as he always provides a really high level of nuance in these very important discussions. The hon. member referenced the need for transparency and trust. Having worked alongside him at the ethics committee, I know he will likely have a comprehensive answer to this. At the heart of this, we have staffers, people within the public sector, who sometimes witness malfeasance or things that might be in conflict with the law. What suggestions does the hon. member have for enhancing whistle-blowing to allow public sector workers who see government malfeasance to step forward with adequate protections and supports to ensure that Canadians have access to information on what is happening in the back rooms of government?
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  • Nov/1/22 11:09:45 a.m.
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Madam Speaker, I thank the member from Hamilton-Centre for his question. I work with him on the Standing Committee on Access to Information, Privacy and Ethics, and his perspective is always refreshing. First, Canada has the worst whistle-blower protection regime. Under the current regime, there is no way of knowing whether one person made 40 complaints or whether 40 people made one complaint. It is really anonymous and confidential. Second, the more specific the complaint, the easier it is to determine who the whistle-blower in question is. That is what we want to focus on right now. Under the current regime, the whistle-blower is done for in every case.
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  • Nov/1/22 11:10:25 a.m.
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Madam Speaker, I thank my colleague for his speech. It is always very interesting to listen to him. As he mentioned, the issue of transparency seems to be in the Liberal Party's DNA. I can certainly recall some of the scandals, such as the sponsorship scandal. More recently, public confidence in the institution and in the Liberal Party was shaken again because of the WE scandal. That $900-million contract was awarded to members of the Prime Minister's family who were very close to him. In addition, an untendered contract for respirators worth nearly $240 million was awarded to a former Liberal Party MP. Today we are talking about the untendered contracts for the ArriveCAN app. The situation is understandable, but it is always the opposition parties' responsibility to raise the public's concerns about this transparency. My colleague from Trois‑Rivières spoke about the culture of avoidance and cover-ups. I would like him to explain how the government could be proactive in improving public confidence in institutions and, hopefully, in the Liberal Party.
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  • Nov/1/22 11:11:42 a.m.
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Madam Speaker, I thank my colleague for his hard work. There have been numerous scandals over the years. Contrary to what the member for Kingston and the Islands said, I was not born at the time of World War II, but I remember it. I was not born at the time of the Peloponnesian War either, but I remember it too. The only way to restore confidence is to expose what happened and enable people to understand, to fully comprehend what is at stake.
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