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Decentralized Democracy

House Hansard - 67

44th Parl. 1st Sess.
May 9, 2022 11:00AM
  • May/9/22 2:52:05 p.m.
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Mr. Speaker, as I have mentioned many times in the House, we are experiencing an unprecedented increase in the demand for passports. After two years, Canadians understandably would like to travel again, but that means that when everyone is applying at the same time, it is a lot for the system to handle. That being said, we have ensured that we have hired additional people. We have opened on evenings and weekends. In fact, this past weekend, 12 centres were open to service folks, and we have ensured that every wicket will now be open in passport offices to make sure that we are serving Canadians as well as possible.
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  • May/9/22 2:59:03 p.m.
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Mr. Speaker, I appreciate my colleague's concerns with regard to ArriveCAN, and of course we work with the CBSA to ensure that as an application it is smooth and efficient, but there are also other words to attribute to ArriveCAN, which are that it is an important tool to protect Canadians. We will continue to ensure we work with my hon. colleague, along with all other communities, to ensure that trade and travel continue to increase and make sure our economy is going again. That is what our goal is, and that is what we will continue to do.
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  • May/9/22 4:38:58 p.m.
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  • Re: Bill C-19 
Madam Speaker, I would encourage my friend to come down to Niagara some time to see the crippling effect the passport problem is having on tourism in the Niagara area. If he looks at the ArriveCAN app, that is another issue. If the member were to see what is going on with hotels and the whole tourism industry, he would see how people and travel are down in a significant way. I look around my riding, and I look at the businesses that are struggling right now, and a lot of that comes from the policies of the government. I would encourage the member to not just spend all kinds of money on programs, but to come to see what some of the other things are doing to affect travel and tourism.
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  • May/9/22 4:42:10 p.m.
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  • Re: Bill C-19 
Madam Speaker, we are seeing lineup after lineup of people not being able to get their passports. I have a number of constituents, just as all my colleagues in the House do. There are people who applied in January and February. It is now May, and they are still not able to get their passports. This is causing great consternation. They are wondering if they are going to be able to get their flights, be able to get them on time, or are actually going to be able to travel. After two years, we realize there are going to be a number of people who want to travel, so it would have been prudent to increase the number of staff to handle the workload that was going to happen as a result of the passports expiring over the last couple of years.
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