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Decentralized Democracy

House Hansard - 58

44th Parl. 1st Sess.
April 26, 2022 10:00AM
  • Apr/26/22 3:08:35 p.m.
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Mr. Speaker, Dr. Roopinder Kharay went to the passport office to get expedited service for her family's passports. Passport Canada made her wait four hours. It took all of the family's passport applications, but not the application for her husband, Amandeep, because he was not there in person. Amandeep was working a full day shift as a radiologist, despite having stage four colon cancer. The passports were for a final family vacation, which is now cancelled. To the minister, government is about people, not process. Is this level of service acceptable for Roopinder and Amandeep?
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