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House Hansard - 286

44th Parl. 1st Sess.
February 27, 2024 10:00AM
  • Feb/27/24 3:40:49 p.m.
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Madam Speaker, it is always wonderful to rise in this most honourable House to speak on various topics, and today, the opposition motion. If we remember the period of 2021 and the global pandemic, our government undertook a number of measures to both protect Canadians and assist Canadians. We protected Canadians by receiving and contracting for vaccines and getting personal protective equipment, and we assisted Canadians, Canadian workers and Canadian businesses through the Canada emergency wage subsidy, the CERB and a number of other measures. We literally kept a part of the economy going that was basically frozen due to the pandemic, and, working with our provincial colleagues, that allowed us to come out of the pandemic faster and stronger than any other country across the G7, across our developed partners. We see the results today in our employment numbers and our unemployment rate, in our GDP growth and in where the country is going. We had the backs of Canadians during the pandemic; we will always have the backs of Canadians, and we did the right thing. With regard to today's opposition motion, let me make a few comments. I want to begin by saying that our government is committed to protecting the integrity of the federal procurement process. The recent allegations related to the procurement of professional services for the ArriveCAN app are simply unacceptable. The Auditor General and the procurement ombud have uncovered inappropriate conduct on the part of some suppliers and some government officials. While investigations are still under way into what happened in these cases, we are acting now on behalf of Canadians and implementing the recommendations of the Auditor General and the procurement ombud. I want to reiterate that our government is deeply concerned about the allegations regarding the procurement of IT services for the ArriveCAN app. Furthermore, taxpayers have the right to ask tough questions about how public funds were spent. While important questions have been raised about the conduct of a handful of public servants during the ArriveCAN procurement process, I want to emphasize that Canada was facing an emergency at the time and that so many others in the public service stepped up to meet the needs. In the spring of 2020, we were faced with one of the most serious public health crises our country has ever seen. I am proud to say that our government made every effort to protect Canadians by purchasing essential supplies and services. Meeting the needs of Canadians during the COVID-19 pandemic was a monumental task on many fronts, for the government and for the world. Public servants worked non-stop to support our frontline health care professionals and all those keeping Canadians safe. From the beginning, public servants followed a deliberate, strategic and comprehensive plan that helped Canada get results. We can all take pride in the fact that our focused approach allowed Canada to secure a supply of vaccines and personal protective equipment when we needed them most and to ultimately get us out of the pandemic. Yes, I do believe in vaccinations; I do believe in science, and I do believe in doctors. We supplied those vaccines to Canadians, and we protected Canadians. Unfortunately, we had about 57,000 Canadians pass away due to COVID and its impact, but we protected millions. In fact, Canada was a world leader on this front, thanks to the hard work of many Canadians across the country. We acted quickly, because we had to, but that does not excuse the mismanagement that has been uncovered with respect to the ArriveCAN app. I want to assure the House and all Canadians that the findings of the Auditor General and the procurement ombud are being taken seriously and that we trust our law enforcement agencies, such as the RCMP, to investigate any wrongdoing. Let me be absolutely clear on the fact that any criminal wrongdoing will lead to consequences. Our government's goal now is to strengthen certain aspects of the federal procurement system, and I know that public servants will use these lessons learned to improve the way they do business with contractors. Public Services and Procurement Canada, or PSPC, is the central purchasing agent for the government and has an important role to play here. For ArriveCAN, PSPC provided support to the Canada Border Services Agency with contracting tools and lists of suppliers that could be used for the project. It was incumbent on the CBSA to define the requirements for ArriveCAN and to manage the ArriveCAN development and maintenance contracts, based on the policy direction provided by the Public Health Agency of Canada. Even though greater flexibility in procurement allows us to be more agile, especially in times of crisis, it is clear that the governance and monitoring around procurement needs to be improved. I want the House to know that PSPC has already taken measures to strengthen its processes and review its functions. In November, PSPC informed every government department and agency that it was adopting new, stricter measures, introducing a common set of principles and mandatory procedures that they must abide by to use PSPC's professional services contracting instruments. These measures will enable PSPC to improve the evaluation requirements to ensure that resources are qualified, to demand more transparency from suppliers regarding their prices and use of subcontractors, to improve documentation when contracts are awarded and task authorizations are issued, to clarify the work requirements and activities, to specify the initiatives and projects being worked on, and to assess the resources just before the work begins to ensure that the services are indeed being provided by the proposed resources. I would also like to mention the action our government is taking to improve and strengthen the integrity regime. Our government introduced the integrity regime in 2015 to foster ethical business practices, ensure due process and uphold the public trust. The integrity regime is always being improved and strengthened, including when it comes to fraud, and PSPC continually strives to ensure that we hold suppliers accountable for any misconduct. On an ongoing basis, PSPC proactively uses data analysis to identify any inappropriate conduct and investigate any potential wrongdoing in contracts. If an investigation uncovers any wrongdoing, PSPC informs law enforcement so that a criminal investigation can be conducted. The department also seeks to recover the funds when wrongdoing is discovered. In conclusion, I must emphasize that we are committed to using an open, fair and transparent procurement process while obtaining the best possible value for Canadian taxpayers. The ArriveCAN app was put in place to protect Canadians. It enabled us to keep Canadians safe by managing public health measures at the border in a time of crisis. It was absolutely necessary. Without that essential tool, Canada's ability to deploy the border measures necessary to protect public health would have been significantly diminished. I look forward to questions and comments, and I hope everyone is having a great afternoon.
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