44th Parl. 1st Sess.

February 27, 2024 10:00AM

Context: House Hansard - 286 - Feb/27/24

Mr. Charles Sousa (Parliamentary Secretary to the Minister of Public Services and Procurement, Lib.)

Feb/27/24 6:30:59 p.m.
Watch

Madam Speaker, the member opposite raises an important issue about procurement activity, which was actually prevalent during the Conservative time and similar to what we are unravelling today with the same characters at play. Our government takes the responsibility as stewards of public funds very seriously, and we are committed to ensuring that the government's spends stand to the highest level of scrutiny. Contracting for goods and services is a routine part of the business of government, it is instrumental in enabling us to deliver the services and programs that Canadians need and expect, and we have an important need to put guardrails in place to maintain the integrity of that process. When it comes to deciding whether to contract out certain projects, many factors are taken into consideration. It starts with the proposition that contractors are there to support the good work of our public servants where it is determined that there is a need for professional services. Public Services and Procurement Canada, as the federal government's central purchasing agent, will work with departments to procure those services in an open, fair and transparent fashion. The department procures on behalf of other departments and agencies when requirements are beyond their own spending authority and advises on the steps needed to then ensure that the money is well spent. However, what we have unravelled, and what our government has been reviewing, is what occurred or what did not occur with respect to those guardrails. These procurements are carried out by public servants in accordance with a number of regulations, trade agreements, policies, procedures and guidelines. The Government of Canada has a governing framework in place when it comes to procurement that public servants are expected to follow. The ArriveCAN app was put in place urgently to track and trace travellers as they crossed the border to limit the spread of COVID-19 within Canada. Our government acted with extreme urgency on a number of fronts during those early days of the pandemic to keep Canadians safe, and the ArriveCAN app was a crucial tool at the time. We are proud that we could be there for Canadians during the pandemic, notwithstanding the fact that the opposition was opposed to many of the services and supports that were given to Canadians and businesses, including the opportunity to keep border crossings open. However, as has been noted repeatedly during today's debate, we know that there are serious and valid questions surrounding the management and integrity of the procurement processes for professional services associated with ArriveCAN, and we owe it to Canadians to take immediate action to improve our processes. The reports by the Auditor General and the procurement ombudsman underscore the need for these improvements. Public servants and PSPC officials have already taken steps to implement the ombudsman's recommendations to strengthen the integrity of the procurement process. This includes work to improve evaluation requirements, increase transparency for suppliers around their pricing and use of subcontractors, improve contract documentation, improve clarification of work requirements and activities. It also includes work to evaluate resources just before the start of work to make sure that their services are actually delivered by the proposed resources to avoid some of that switching of services by those who are appointed. We will ensure that the lessons learned from the ombudsman and the Auditor General reports are turned into concrete action and make certain that the deficiencies uncovered do not occur again. We are committed to a fair and transparent procurement process for the best value for all Canadians.

594 words

Hear!
Rabble!
add
star_border
share

SoVote

House Hansard - 286